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Business Profile

Exercise Machines

Treadmill Doctor
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.96

Average of 113 Customer Reviews

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Review Details

  • Aldo M

    Date: 05/12/2025

    Easy to shop for the accurate parts I needed for my Proform Hybrid Trainer which is over 20 years old! The company had the correct parts on their site, easily identifiable with matched model numbers, and an easy order and pay process. I would definitely use this company again.

    Treadmill Doctor

    Date: 05/13/2025

    We love hearing this! Keeping a 20-year-old Proform Hybrid Trainer alive and kicking is no small featand we're honored to be your parts pit crew. We pride ourselves on making it easy to find the right parts (no scavenger hunts required) and getting you back in action fast. Thanks for the kind wordsand well be here when you need us again! ??????????

  • Jacob M

    Date: 05/12/2025

    Proform's customer service is the best I ever dealt. Told me exactly what part I needed. Got the new part quicker than they said

    Treadmill Doctor

    Date: 05/13/2025

    Thanks for the shout-out! While were not actually Proform (were the Treadmill Doctoryour favorite behind-the-scenes fix-it crew), were thrilled we passed the manufacturer-level test! Helping you get the right part fast is what we live for. If your treadmill ever acts up again, you know who to really call. ????

  • Sheila V

    Date: 03/25/2025

    Great business to get parts for your treadmill. They respond quickly and once you place the order, it is shipped. No jacking around. Love that! Thank you ****! :)

    Treadmill Doctor

    Date: 03/26/2025

    Thanks so much for the 5 star review! **** is one of the best team members here and we love that he took such good care of you.

  • Gary J

    Date: 01/14/2025

    Treadmill Doctor help with a console controller issue technical support was outstanding, help with resolve my issue,without me spending money unnecessary for parts.he guided me through process of repair.Thank you **** ********** FL ...01/15/2025

    Treadmill Doctor

    Date: 01/15/2025

    Thanks. We are here to help. Glad that we were able to help you resolve your issue.

  • Jared B

    Date: 11/11/2024

    So incredibly helpful! I have had several issues with my Nordictrack treadmill and all have been diagnosed and solve by Treadmill Doctor. Their fast response and accurate resolutions are second to none. Thank you, Treadmill Doctor!

    Treadmill Doctor

    Date: 11/12/2024

    Thank you so much for your fantastic review but our techs will tell you that the quality of their results depend highly upon the quality of the information that you provided so thanks for having all the info ready for our people to help you out! Thanks so much for your business!

  • Esta E

    Date: 07/31/2024

    Treadmill Doctor cures all our issues with advice, prescriptions and with patience and professionality.Price and Quality at it's best for Service and Product!

    Treadmill Doctor

    Date: 08/01/2024

    Thanks so much for your great review. We hope everyone has the same experience as you have had. We appreciate your business!

  • Brian M

    Date: 07/23/2024

    The team at Treadmill Doctor are amazing! Super knowledgable and know every in and out when it comes to treadmills. I spent over two years trying to get an issue resolved with NordicTrack and my x22i treadmill. I told them the issues and they were able to tell me exactly what was wrong within a single conversation. Thanks for the help. I was in an endless loop of insanity with overseas support reps until you stepped in and provided me with a solution.

    Treadmill Doctor

    Date: 07/25/2024

    Thanks so much for your review. We are glad that you were able to get up and running again!

  • Shannon C

    Date: 05/01/2024

    I can't remember who I spoke with, but they helped me out wonderfully and courteously, and I was able to find the exact replacement platform I needed for my treadmill. A money saver for sure! It's great to find companies that provide replacement parts as it helps keep unnecessary items out of landfills. Not only did I save money by fixing my treadmill, it was essentially a zero waist project: the cardboard shipping box was used as mulching base in our garden and the old cracked platform is now part of our chicken coop. Money saved plus no waste equals win win!

    Treadmill Doctor

    Date: 05/02/2024

    Win/win is our absolute favorite! We are truly happy to be a part of the solution and saving your older machine! Thank you for your great call out on our team and business - we appreciate you very much!

  • henri p

    Date: 04/18/2024

    easy to find and order the product I needed. payment system not confusing and good price, btw. obtained the product in a timely fashion and it was well packed and worked perfectly. all good.

    Treadmill Doctor

    Date: 04/19/2024

    We truly appreciate you taking the time to share your 5-star review of our service and are happy to hear all is perfectly good!

  • Genevieve L

    Date: 01/17/2024

    Exact walking belt that I needed; i wasn'T certain first, then i texted on their site for an online tech support, and in 2 minutes my problem was solved and all my queries answered :) they'Re really anwesome and their website have SO MANY tips and ways to ourself repair, and adjust our fitness equipements

    Treadmill Doctor

    Date: 01/22/2024

    We truly appreciate your business and your 5-star review! Thank you!

Treadmill Doctor is BBB Accredited.

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