Reviews

This profile includes reviews for Dollar General's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Dollar General has 2532 locations, listed below.

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  Dollar General

  100 Mission Ridge Goodlettsville, TN 37072

  
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  Dollar General

  137 Kent Ave NE Hartville, OH 44632-9694

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  Dollar General Store

  5739 Margate Blvd Margate, FL 33063

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  Dollar General Corporation

  6835 Miramar Pkwy Miramar, FL 33023-6002

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  Dollar General

  17284 San Carlos Blvd Ste 107 Fort Myers Beach, FL 33931-5328

Review Details

• Review fromKim R

  Date: 08/10/2022

  1 star
  So in the creston iowa store was told by Sherie cashier the ******* cigarettes cartons are scanned by pack not by the carton UPC. My nephew gets these for a bit over $23. I was going to be charged over $43. When I ask why much more. Sherie told me the above stsrd reason And said if ******** gets them at $23 then the cashier is scanning the carton upcoming not the 10 packs UPC they way your cashiers are trained. I have the receipt. And will file complaints at the appropriate state departments and call the Leggit tobacco company. Your ripping off the customers that make your company rich. I know ALOT of smokers in SW Iowa. You are at the top if worst ever retail stores. This won't help your rep. Around creaton. Wow that's sad really sad a company does this.

• Review fromDaniel C.

  Date: 08/10/2022

  1 star
  On 8/9/2022 around 10 am. I went to the store #20212 Dollar General to get some sandwich meats and other items. The store was a huge mess. There was a Woman working in the floor at the coolers. I told her I would squeeze by her. She had the aisle blocked by a cardboard buggy and such. I took my buggy a moved a empty milk crate. She jumped up and screamed you see me working here. I noticed she had ear buds in and hadn't heard me saying I would squeeze by her. She mumbled she couldn't get anything done because of you people. I pushed my buggy to the side and told her I was trying to shop but just forget it. Walking away from her and up the next aisle looking for management she starts yelling at me again. Put that **** meat back in my freezer. I yelled back saying if you're working, you put it up. I continued yelling for management to come to me when the cashier responded the woman at the freezer was the Manager. I feel as Tho I was attacked by this woman trying to shop her store. She ordered me out! Help
  

  Dollar General

  Date: 08/11/2022

  At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, with the information our customer provided our call center, we have requested our district manager reach out to our customer to address and resolve her concerns.
  Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
  We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve him in the future.
  

• Review fromAlba L

  Date: 08/09/2022

  1 star
  I went to this General Dollar store#22948 on July 11, the labels say one price and when you go to the register to pay they charge you another price. It's not the first time it's happened, so I decided to make a claim and what the cashier told me was that it's not the same, obviously I went and took a photo of the label and the product so that he could see that it was the same, and his answer was whether I was going to buy it or not.
  I talked to another employee I think she was the manager and she told me that "we are changing the prices". But I came back days later and nothing has changed. I consider this to be fraud with buyers so I want this company to know what is going on and if they are going to change the prices I think they should change the labels first before they put it in the system.
  
  Today August 9, I went to this store again since it is close to my house, and they continue to have the same problem, which is a consumer fraud. The worst thing is that when I told the cashier he called the one in charge of making the changes in the system, and she approached with a very bad attitude and said that she couldn't change it because the update was already in the system, and soon the labels would change, I told her that they said the same thing more than two weeks ago and she replied, do you know how much inventory we have?
  
  **** label price $11.95 register charge $12.75
  ******** label price $3.50 register charge $4.00
  
  

  Dollar General

  Date: 08/11/2022

  At Dollar General, we place a premium on customer service. In order to ensure the situation described will be immediately investigated and addressed, we have emailed our customer for additional information so a member of our field management can reach out to her to address her complaint.
  Bringing this issue to our attention has provided us with an opportunity to adhere to our mission - serving others - and we sincerely appreciate that.
  We apologize for how this experience made our customer feel and we welcome any opportunity we have to serve her in the future.