Reviews

Review Details

• Review fromKaren B

  Date: 06/01/2025

  5 stars
  In total I have two trees from them, a Black Gum and American Sycamore. Ordered separately. Each order shipped fast. Each time the tree was securely fastened in the package and ***** correctly positioned it on my porch. I was able to plant each using the instructions from their website. Recently the Sycamore developed yellow leaves. I reached out via chat and learned the tree was overwatered. They provided instructions to correct this and explained the leaves would fall off and grow back over a 4-5 week period. We did water the tree after a week of very heavy rain. So far so good. Im satisfied and have shared favorable reviews on their site of each tree.

• Review fromWonda W

  Date: 06/01/2025

  5 stars
  I LOVE this company... I purchased 11 trees within the month of April 2, through May 13, 2025 The trees ranged is height from 3 to 4 ft and 4 to 5 ft tall. I purchased a Cold Hardy Avocado Tree, Wonderful Pomegranate Tree, Eureka Lemon Tree, Black Mission Fig Tree, Ruby Red Grapefruit Tree, Fantasia Nectarine Tree, Blushing Delight (Columnar) Apple Tree, Clementine Tree, Calamondin **** and Cold-Hardy Red Russian Pomegranate ****. Each and every last tree came in looking healthy and amazingly beautiful. However, only one of my trees had didn't make it after it was planted due to transportation shock my (Cold Hardy Avocado Tree). I called customer service and explained the situation, sent pictures and they immediately credited my account because they didn't have anymore in stock to replace it. This company is amazing. I have other trees in my shopping cart that i will be purchasing soon such as the Sugar Apple (Sweetsop) Tree and the Moringa Tree. I purchased a Soursop Tree and NorthStar Cherry Tree from a different company (ONLY) because they didn't have these trees in stock at the time. I am a customer for life. I tell all of my family and friends about this company. I now have a beautiful fruit forest which are growing and blossoming very well.

• Review fromCarla G

  Date: 06/01/2025

  1 star

  Carla G

  Date: 06/01/2025

  I spent $183 on a cherry tree, planted it in the beginning of spring and it was dead by the end of spring. It was watered properly, but it came with very little root system. They do not respond back. They're just stealing my money and I'm very dissatisfied.

  FastGrowingTrees.com

  Date: 06/03/2025

  We are so sorry your tree perished. We processed a replacement under our warranty policy and have sent a follow up. Let us know if you need any additional assistance.

• Review fromRachael C

  Date: 06/01/2025

  1 star

  Rachael C

  Date: 06/01/2025

  Over prices trees, I should have shopped around local more before ordering. Customers service was awful. I would never recommend this company.

  FastGrowingTrees.com

  Date: 06/03/2025

  We are so sorry your trees were not as expected but glad we were able to assist with replacements under our guarantee. Let us know if you need any additional assistance.

• Review fromIrene R

  Date: 06/01/2025

  1 star

  Irene R

  Date: 06/01/2025

  I hate to add to the unsatisfied community but here it goes.I got my tree early than expected. I was very excited! unfortunately the box was damaged and so was my tree. I called immediately and they were willing to send me a new one. I told them not yet. I would like to try to save this tree and how would I go about it they told me to get tree tape I did at my expense.After two weeks, it looked like it wasnt going to make it. I then called for them to replace my tree. ****** told me to dig up the ground around the tree and scrape the bark off from it and send him some pictures. I told him I wasnt going to jump through hoops I was already offered a replacement on day one now they werent going to honor it.I continued to nurse the tree doing everything I could .. I believe it's going to make it! Im very excited!I guess the bottom line is .they have poor customer service and I would never order anything from them again. I started going to my local nursery and I will continue to do so.

  FastGrowingTrees.com

  Date: 06/03/2025

  Thank you for your feedback. We are so sorry that your tree arrived in poor condition and you had difficulties getting assistance. We have reached out directly to follow up and provide additional assistance.

• Review fromAmber P

  Date: 05/31/2025

  1 star

  Amber P

  Date: 05/31/2025

  I wish I would have read the many poor reviews here first. I ordered 8 shrubs that arrived half dead. I thought they would perk up. I immediately planted them. A week later they still look half dead. The customer service *** said that I should wait another month. The same shrubs at ********** are beautiful and less expensive. ****** learned.

  FastGrowingTrees.com

  Date: 06/02/2025

  Thank you for your feedback and we are so sorry your shrubs were not as expected. We have reached out directly to follow up and assist.

• Review fromTerrance A

  Date: 05/30/2025

  1 star

  Terrance A

  Date: 05/30/2025

  My dogwood tree arrived distressed from shipping. When I opened the box, I found the root ball had separated from the dirt. I planted a tree from Fast Growing Trees over a month ago. I planted the tree over a month ago, and it has not pushed out any growth. Now the pitiful growth that was on the tree is turning brown. Fast Growing trees keeps telling me it just needs more time. I have to agree. It just needs a little more time to die. The company is slow to respond and keeps telling me to wait. I would like to get a thriving tree going while it's still summer.

  FastGrowingTrees.com

  Date: 06/02/2025

  Thank you for your feedback. we are so sorry your dogwood is not growing as anticipated. When initially planted, trees will focus on root establishment and you should see new above ground growth after about 4 to 6 weeks of acclimating. Let us know if you have any additional questions or concerns.

• Review fromLouis C

  Date: 05/29/2025

  1 star

  Louis C

  Date: 05/29/2025

  Bought a Japanese Red Dragon April 17th 2024. Plant died with proper care in a year's time. I tired for months to revive it to no avail. By me Taking time to help the tree my "warranty" expired by 19 Days from the time i reached out, and refused to honor any sort of help besides a 30% off coupon ( which is basically 10% because they run scam discounts of 20% all year long ) Warranty starts from the time you purchase it and not the time it arrives. SO basically i was a week out of warranty. I reached out to them May 5th 2025 and it took them **************************************** I'm SOL. I will never buy anything from these people ever again and neither should YOU!buyer beware

  FastGrowingTrees.com

  Date: 05/30/2025

  Thank you for your feedback and we are so sorry you had difficulties getting assistance with the One Year Warranty. We have reached out directly to provide additional assistance. Let us know if you have any other questions or concerns.

• Review fromMichelle Cohen

  Date: 05/28/2025

  2 stars

  Michelle Cohen

  Date: 05/28/2025

  Purchased two plants, a **** ****** and a potted Knock Out Petite Red Rose from their website in 2022. Both seem to be healthy and were thriving and did so for the two years. By Fall of 2024 the ****** started shedding its leaves and looked awful. The petite roses were even worse and looked like the summer had burned it leaves. I had read on the website that I should but it in my patio and it would eventually come back to life. Wrong!! When this didnt happen I contacted their customer service in March, and was told to fill out a lengthy questionnaire, which was emailed to me, along with sending them photos of both trees. Once received the horticultural staff would get back to me with how to proceed. I am still waiting. I contacted them again how unsatisfied I was and question what was the purpose of the questionnaire. I also asked for a refund. I was told because it was past the warranty all I could get was a lossy 30% off another purchase and a condescending response that it is always hard when one loses a plant. I called customer service again and was told to do a scratch test on the plant which I should to do during the initial phone call back in March. I was told that a team member was going to call me about what happened but I am still waiting. Luckily the **** ****** has come back to life. I would not recommend this website to anyone. I have never been so frustrated in my life with the lack of communication and common decency of communication from this company. Their plants are overpriced and their plant experts should not give out inaccurately information or advice unless they actually know what theyre talking about. Is it too much to ask for an apology or explanation of what happened to my plant?

  FastGrowingTrees.com

  Date: 05/30/2025

  We sincierly apologize that your plants perished. We understand how frustrating that can be after caring for them over the years. Unfortunatly it looks like this order was only covered under our One Year Warranty so due to the age of the order it would no longer be covered however we are happy to provide planting and care advise if you do chose to reorder in the future. Do not hesitate to reach out with any additional questions or concerns.

  Michelle Cohen

  Date: 06/04/2025

  Your apology is a little too late. Your company is responsible for my plant dying due to your horticultural department not responding to the questionnaire and photos I emailed you. Youre answer doesnt explain why when I initially called your company your supposed it plant expert told me nothing about a plant scratch test and I wouldnt have even known about if I had not called your company in the first place. As far as me purchasing a plant from your company you can forget it. I will not be buying a new plant from your company again and will definitely not recommend your website.

• Review fromCarole M

  Date: 05/26/2025

  1 star

  Carole M

  Date: 05/26/2025

  DO NOT ORDER FROM THIS COMPANY!!! On February 2, 2025, I ordered two avocado trees, a **** and a Cold Hardy for the amount of $252.29. When they arrived, the Cold Hardy was FULL of spider mites and was clearly dying. I sprayed them with the correct spray, but they had already done so much damage the leaves were nearly gone. They had spread to the **** tree as well, which I am still struggling to keep alive. I could not find a phone number so I completed the online form and NOTHING for two weeks. By then the SECOND ORDER of apple trees I had paid for to the tune of $325.37 had arrived, which I ordered on March 6, 2025. The Granny ***** apple tree was broken in half on BOTH TRUNKS. I sent photos of the broken box, the note from the FEDEX driver, as well as pictures of the Honeycrisp tree, which was full of spider mites like the avocado trees had been. I have called numerous times, no one ever answers the phone. I have had an ongoing email thread with both "*********" and "******/Plant Expert" telling me they will resend the one Granny ***** tree, and nothing. I have had ZERO response to my demand for ALL MONIES PAID to them, including shipping, to be refunded immediately and they keep writing to say "it looks like our communication has slowed, so we are closing this matter." So, I have now filed a SMALL CLAIMS COURT ACTION against this company for $577.66 plus, loss of all of the fruit I would have gotten this year as it is now too late to plant them and have them fruit. AWFUL CUSTOMER SERVICE!!!

  FastGrowingTrees.com

  Date: 05/28/2025

  We are so sorry you are having difficulties getting assistance with your order. We have offered assistance for the damaged trees under our Alive and Thrive Guarantee and requested photos of the Avocado trees so that we can assist with that order as well. We look forward to your reply. You can also call us directly at ************** during regular business hours of 9am to 8pm EST.