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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.83/5 stars

Average of 3,317 Customer Reviews

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Review Details

  • Review fromDonna K

    Date: 07/21/2025

    5 stars
    I am always skeptical when shopping online, however given I could use my ****** account to pay, I was assured of the credibility of Rugs.com. I saw value in the rugs inventory from Rugs.com along with the delivery options.
  • Review fromSheila B

    Date: 07/21/2025

    5 stars
    Love! Love! Love! My house is filled with rugs from here! Indoor, outdoor, large and small! Great quality and price!! ????????????
  • Review fromAshley W

    Date: 07/21/2025

    5 stars
    Great rugs. Feel quality and clean up well (indoor/outdoor). Repeat customer.
  • Review fromGail H

    Date: 07/21/2025

    5 stars
    I have gotten such great products from this company! Wonderful quality rugs and the prices beat any others Ive searched. If you want quality and great value in the same price, I highly recommend Rugs.com.
  • Review fromMarilyn B

    Date: 07/20/2025

    5 stars
    Great Selection of rugs in all shapes sizes and color. Easy to you website and fast shipping. This is the 4th rug I have ordered. I am very pleased with Rugs.com
  • Review fromMary Ann K

    Date: 07/20/2025

    5 stars
    So easy to order. A huge selection to choose from. We are looking forward to getting our new outdoor area rug.
  • Review fromBrent D

    Date: 07/15/2025

    1 star
    I orderd a simple 5x7 rug on Rugs.com. Was "shipped" through *****. Shipment was scheduled to arrive on a Saturday....5 days after I ordered it. On Saturday the rug does not show up. ***** can't seem to find the rug, Rugs.com has done nothing except offer to email *****. Needed the rug for an event...the event has passed, but I can't cancel the order because it's "in transit" even though no one seems to know where it is. I will not be ordering from this site again....the experience has been pretty rough, customer service has been professional but dismissive. Still waiting on the rug...who knows if I'll ever get it or not, but they had no problem charging my credit card.
  • Review fromDenice B

    Date: 07/14/2025

    5 stars
    Not my first order, happy so far with selection and quality.
  • Review fromBeth M

    Date: 07/14/2025

    5 stars
    Easy peasy to order. Great great choices of indoor/outdoor rugs. Good, no great prices!
  • Review fromSELDA K

    Date: 07/13/2025

    5 stars
    I just bought a solid color outdoor rug from Rugs.com for the second time! Thats how much I love it. The color is vibrant and exactly as pictured, the quality of the material is excellent, and the size is perfectly accurate. Its incredibly durable and works beautifully in any outdoor space. I couldnt be happier truly one of the best purchases Ive made for my patio. Highly recommended!

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