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Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.83/5 stars

Average of 3,425 Customer Reviews

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Review Details

  • Review fromGail M

    Date: 11/28/2025

    5 stars
    We bought the 7'10" round Calypso rug and a matching Performance rug pad, the same size. We received both pieces within a day of each other, only 4 - 5 days after placing the order. The rug is beautiful in our living room, and the delivery service was great (they placed it on our covered porch instead of leaving it on the steps or driveway where it could get wet). I would recommend this company.
  • Review fromJanice E

    Date: 11/24/2025

    5 stars
    This is the third rug I have ordered from Rugs.com I have been very pleased with the look and quality.
  • Review fromWendy O

    Date: 11/24/2025

    5 stars
    I purchased a 6' round rug from Rugs.com about 6 years ago and it still looks great. The colors are true to the pictures and it's obviously very durable. I just ordered a runner also from the Mission style category- I really like the variety offered.
  • Review fromJoyce R

    Date: 11/24/2025

    5 stars
    Love all of the size choices! I have been searching for a trio of rugs for my kitchen, and Rugs.com had exactly what I need/want. Giving customers 10% savings for buying multiple rugs is a great way to get repeat business. Thank you!!
  • Review fromVictoria H

    Date: 11/23/2025

    5 stars
    Have ordered rugs from rugs.com for years. They are nice, of good quality and arrive quickly. The only problem is that I recently ordered some long runners, and the bumps from being rolled so tight did not come out completely. Luckily they are in an area where I can hide the half that will not even-out.
  • Review fromRobin R

    Date: 11/23/2025

    5 stars
    Terrific prices for a huge assortment of styles and sizes. I had some weird measurements to accommodate and found solutions using shopping filters. Easy to use website and responsive chat function. I recommend.
  • Review fromLori P

    Date: 11/17/2025

    5 stars
    Easy ordering process:) cant wait to get my rugs delivered!!
  • Review fromSharon C

    Date: 11/17/2025

    5 stars
    I have ordered over 10 or more rugs from this company and I have yet to be disappointed. I am more than satisfied with each of my purchases. **************** is great.
  • Review fromLorraine B

    Date: 11/17/2025

    5 stars
    I loved shopping on Rugs.com. There was a great selection and found the exact size I needed at an amazing price. I absolutely cant say enough great things about the feature of seeing the area rug in my dining room. Thank you for a great shopping experience.
  • Review fromLaurie J

    Date: 11/17/2025

    3 stars
    You say ****** is an option but it didn't work. Your website pay portal could be improved.

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