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Legal Document Help

GovPlus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Reviews

Customer Review Ratings

4.58

Average of 2,628 Customer Reviews

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Review Details

  • Teresa L

    Date: 04/10/2025

    Same as previous person. I applied in January. I finally got a human being today after my third try. They found an error on my application thanks to my inquiry, doubt they would have reached me to tell me about it. Live person must've been from another country because they didn't use proper English. My family applied for their passports in January like me, but the traditional way, and they've already received theirs. Meanwhile, this is supposed to be an expedited service, and only God knows when I receive my passport. They don't issue any refunds just like the previous person said unless it's within seven days of applying. I agree this is a total scam, and they should be put out of business and not allowed to advertise on ********.

  • Elizabeth L

    Date: 04/08/2025

    I would put zero stars if that was available. On January 28th 2025 I received an email from GovPlus that the government had received my passport renewal application. I have asked GovPlus multiple times why it is taking so long to get my passport completed and sent back. I paid ****** to expedite the application and am told it is still being processed. The latest email I received from GovPlus states they have a team researching the progress of my application which I received on Saturday 4/5. I have also checked the REAL government site as instructed by GovPlus to check on the status of my application and it says it is unavailable. So where is my application? I have had zero real answers for over two months. I just want to know what is going on with my application and when I should expect my passport. I paid a ridiculous amount of money to get my passport renewed faster than 9 plus weeks.

  • Kari V

    Date: 04/08/2025

    This is an absolute scam. You can't actually talk to a real person. They took my money right away. They said they delivered my paperwork but nothing came. Can't get in touch with anyone for real answers other that we are sorry to hear your not satisfied. Please don't give them your money.

  • Mary B

    Date: 04/06/2025



    My review is exactly like Terri K’s. Filled out my forms and paid my money. Was told 3 days for over a month. Got no where with them. Angry as hell. I paid 67 dollars and 130 in early March. People need to know not to use them!!

  • Wendy M

    Date: 04/06/2025

    This is a very easy application and easy to use

    GovPlus

    Date: 05/10/2025

    Hi *****, 

    Thank you for your kind words! Were so glad to hear you had a positive experience with GOV+. Our goal is to make government filing as simple and efficient as possible, so its great to know weve met that standard for you. Feel free to explore our other features, and dont hesitate to reach out if theres anything we can do to further enhance your experience. Thanks for choosing GOV+!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Shari D

    Date: 04/04/2025

    This online service is a fraud. DO NOT USE! They took application fees and expedited service money from me to get a new social security card. They basically send you an envelope addressed to your field office. You do the rest. If you need help its all AI. I finally got a human to respond and they refunded my expedite charge. After a month of not hearing anything, I went down to my field office to look for my original ID. They never heard of the service and assured me there is no expedite service. At this point I just wanted to find my ID. There was a really helpful field manager who found my envelope in a back office that had not even been processed. Im so glad I paid for expedite service!I took care of it myself and it was all free.

  • Deena C

    Date: 04/04/2025

    Good website, but there are fees to pay for services.

    GovPlus

    Date: 05/10/2025

    Hi *****, 

    We truly appreciate your kind review! Hearing that GOV+ was helpful and user-friendly means a lot to us. If you have suggestions for improvement or need further help, please reach out. Also, be sure to monitor your inbox for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • sylvia G

    Date: 04/04/2025

    Your Process is fast, and accurate! Thanks for taking care of this Project for me, as it was a critical step in getting my Driver's License. ***

    GovPlus

    Date: 05/10/2025

    Hi ******, 

    Thank you for your wonderful review! It means a lot to us that you found our services both helpful and easy to use. Were committed to providing a seamless experience for all your government service needs. Please feel free to explore more of what we offer, and dont forget to check your email for important updates on your application.

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Jasen T

    Date: 04/04/2025

    The process was simple and easy for me to follow. It saved me time and money.

    GovPlus

    Date: 05/10/2025

    Hi *****, 

    Its great to hear you had such a positive experience with GOV+! Were dedicated to making government filing more accessible and efficient, so were delighted we could assist you seamlessly. If you have any suggestions or need assistance, please don't hesitate to reach out. Be sure to keep an eye on your email for any important updates regarding your application!

    24/7 Chat: *******************************************
    24/7 Email: ********************************************************
    Phone: ************** 8 AM to 11 PM EST Mon-Fri and 11 AM to 8 PM EST ****************************************************** Specialist
    **********************

  • Susan E

    Date: 04/03/2025

    I ordered and paid for a new Social Security Card and what was sent, with an improper delay, was a Social Security Card application. This is unacceptable and a total scam!

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