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Business Profile

Information Technology Services

Govassist LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

This profile includes reviews for Govassist LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Govassist LLC has 2 locations, listed below.

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    Customer Review Ratings

    3.89

    Average of 219 Customer Reviews

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    Review Details

    • David M

      Date: 06/10/2025

      ****** kept me informed of my passport application status throughout this entire process. I have now received my new passport. Very pleased.

      Govassist LLC

      Date: 06/11/2025

      Thank you for sharing your experience.

      Were glad to hear ****** kept you updated every step of the way and that youve received your new passport.

      We appreciate your feedback and are happy to know youre pleased with the service.

    • barbara A

      Date: 06/09/2025

      A positive experience. I didnt realize it was a third party and it was a bit pricey, but I had already gotten into the process. ******* was very helpful, and kept me posted each step of the way. My passport arrived within the month.

      Govassist LLC

      Date: 06/11/2025

      Thank you for your honest feedback.

      Were glad ******* was helpful and kept you informed throughout the process, and its great to hear your passport arrived so quickly.

      We understand the surprise about the third-party nature and appreciate you staying with us through the process.

    • Socorro T

      Date: 06/09/2025

      **** ******. Con mucha amabilidad estuvo asistindonos. Agradecemos de corazn toda la ayuda que ****** paciencia que mostr por el tiempo que dio fue muy grande Mil gracias

      Govassist LLC

      Date: 06/11/2025

      Gracias por sus amables palabras.

      Nos alegra saber que Aura le brind un apoyo tan atento y paciente durante toda su experiencia.

      Su agradecimiento es muy importante para nosotros y siempre estamos aqu para ayudarle si necesita ms ******

    • Bonnie E

      Date: 06/09/2025

      Very easy renewal procedure & agent kept me informed at every step. Surprisingly efficient. 

      Govassist LLC

      Date: 06/11/2025

      Thank you for your feedback.

      Were glad to hear the renewal process was smooth and that your agent kept you updated throughout.

      Its always great to know our service made things easier for you.

    • Renee F

      Date: 06/08/2025

      ****** helped all along the way with any questions or problems. When I called in I was helped immediately. Once our passports were sent in we received our new passports within 3 weeks or so. I would definitely use them again.

      Govassist LLC

      Date: 06/11/2025

      Thank you for your feedback.

      Were glad to hear ****** was there to support you throughout the process and that you received your passports so quickly.

      Its great to know you felt well taken care of, and we truly appreciate your trust in our service.

    • Lewis G

      Date: 06/08/2025

      Cyrill T. did a super job!! Fast and secure. Excellent service and result. 

      Govassist LLC

      Date: 07/30/2025

      Thank you for sharing this!

      We're so glad the experience felt smooth and secure for you from start to finish.

      Knowing that the service delivered exactly what you needed means a lot to **. If we can support you again in the future, well be ready.

    • Daniel W

      Date: 06/07/2025

      Kristofer M. made the entire process easy to navigate and to understand. The passport was received less than a month after the initial application was submitted. Communication during the process was very efficient. One thing I think can be improved upon is to make the new passport active when the current one expires. I have about a five month overlap from when the new one is active and the old one expires. I am essentially paying double for that five month period. A small thing that should be easy to correct. 

      Govassist LLC

      Date: 06/09/2025

      Thank you for your thoughtful feedback.

      We're pleased to hear that ********* made the process clear and efficient, and that your passport arrived so quickly.

      We also appreciate your note about the passport validity overlap, while we dont control government issuance policies, your suggestion is completely understandable and valuable.

      Thank you again for choosing our service.

    • Michael B

      Date: 06/06/2025

      *** ********* ******** was excellent. She followed up via email and phone multiple times to help me get my application submitted. Also, my ********* kept providing me with photos that were not accepted. *** reformatted the photos to allow for a successful ************** international trip looks like it will move forward as planned and that is in large part due to ***s persistence.

      Govassist LLC

      Date: 06/09/2025

      Thank you so much for sharing your experience.

      Were thrilled to hear that *** went above and beyond to support your application, especially with the photo issues.

      Her persistence clearly made a difference, and were so glad your international trip is back on track.

      Wishing you safe and enjoyable travels!

    • Kent V

      Date: 06/06/2025

      ******* was an amazing help in renewing our passports. She reached out to correct some minor issues and kept us informed during the whole process. She personally eliminated the Black Hole of No Info normally associated with ******************** Many thanks!

      Govassist LLC

      Date: 06/09/2025

      Thank you for your kind words.

      Were delighted to hear that ******* provided excellent support and kept you well informed throughout your passport renewal.

      Its great to know she helped make the process clearer and less frustrating.

      We appreciate your feedback and are here to assist whenever you need.

    • Ken T

      Date: 06/05/2025

      Krestofer ******* was helpful with renewing our passports online. It took a little longer than I thought, but I was renewing well in advance of needing my passport so it wasn't a problem for me at all.

      Govassist LLC

      Date: 06/09/2025

      Thank you for sharing your experience.

      Were glad to hear Krestofer was helpful during your passport renewal process.

      We appreciate your patience with the timing and are happy that you planned ahead to avoid any issues.

      If you need any further assistance, feel free to reach out.

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