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Business Profile

Information Technology Services

Govassist LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

This profile includes reviews for Govassist LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Govassist LLC has 2 locations, listed below.

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    Customer Review Ratings

    3.89

    Average of 219 Customer Reviews

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    Review Details

    • Kevin L

      Date: 08/01/2025

      While I encountered a difficult situation with GovAssist, I was very pleased with how the situation was resolved by customer service. The situation was resolved professionally and in a timely fashion and GovAssist was responsive to my needs. My customer service representative, *****, did a great job in handling the situation and making the situation right.

    • Raymond D

      Date: 08/01/2025

      ******** ****** is a true professional at what she does for your company! Thank you

    • Mary C

      Date: 07/31/2025

      I am not sure if GovAssit was helpful or not, but we were able to get an expedited Passport through using this service. We had many questions along the way, with which they helpled us. The agent assigned to us helpful and responded to our questions. It's a shame to pay two fees to get a renewed passport, but we were in a bind. Everything came through just fine. Will we use it next time, probably not since we will keep better records as to when our passports need renewal.

    • Gwyn D

      Date: 07/31/2025

      ****** was super responsive and kind, a real pleasure to work with and I appreciate all that they did for me.

    • Karen A

      Date: 07/31/2025

      Great service, they answered all my questions and guide me in all the process stages with a short response time.

    • Deborah H

      Date: 07/30/2025

      My experience with Genesis Madronero was great. The assistance provided was friendly , informative and efficient. I will be recommending this service to my friends that travel. 

    • Zachary S

      Date: 07/30/2025

      I want to shoutout Jezreel ****. He was beyond helpful and was very patient with me and all of my questions. He gave me all the information I needed to know regarding my passport and helped me make an informed decision without pressuring me in anyway. Jezreel is excellent at his job and I can't thank him enough for all his help. We need more people like him in the customer service industry. In my opinion, ******* deserves a raise or promotion or ********* gift card or something!

      Govassist LLC

      Date: 07/31/2025

      What an amazing shoutout, thank you for taking the time to share this! We noticed the support over on Trustpilot as well.

      Were thrilled to hear that Jezreel was able to guide you with patience, clarity, and genuine care. It means a lot to know you felt fully informed and never pressured during the process.

      Well be sure to pass this along, we agree, the man definitely deserves a ********* card at the very least! Thanks again for your kind words and for choosing our service. Safe travels ahead!

    • Joe C

      Date: 07/28/2025

      these Sand Nigger$ TERRORIST are a scam PERIOD! they will take your money and not give a ****. the reviews on this third world party are factual, they are DECEITFUL, CORRUPT and are nothing but parasite scammers. every employee speaks with a heavy indian/sikh/punjabi accent. we have attempted 4 times to upload passport photos taken by professional photographers to no avail and their sorry excuse is that the US Government has strict guidelines! DO NOT PATRONIZE.

      Govassist LLC

      Date: 07/30/2025

      We do not tolerate or engage with reviews containing discriminatory or hateful language. This type of rhetoric has no place in any discussion, and we have reported it accordingly.

      Weve reviewed our records and found no application under the name or email associated with this review. Given this, and the fact that the claims made are entirely inconsistent with our documented process, we have reason to believe this may not reflect a genuine customer experience.

      ****************** is a private support agency that operates transparently, with all fees, terms, and scope of service clearly disclosed prior to any payment. Any issues that do arise are addressed through appropriate support channels, and we stand by the integrity of that process.

    • Jacob F

      Date: 07/28/2025

      ******** ****** made this very easy. I received this much faster than expected, also.

      Govassist LLC

      Date: 07/30/2025

      We appreciate you sharing your experience.

      Its great to hear that the process went smoothly and your documents arrived sooner than expected.

      Thanks for choosing GovAssist!

    • Michael T

      Date: 07/25/2025

      ****** ******* from Govassist LLC was very helpful and stayed in touch with me through the entire process. I would highly recommend this service and ****** ******* in particular.

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