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Business Profile

Information Technology Services

Govassist LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

This profile includes reviews for Govassist LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Govassist LLC has 2 locations, listed below.

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    Customer Review Ratings

    3.89

    Average of 220 Customer Reviews

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    Review Details

    • Allison B

      Date: 04/04/2025

      They are very courteous, helpful, and understanding. They have been very flexible with my schedule and understood that I was making sure that I had everything that I needed before my appointment.******* *.

      Govassist LLC

      Date: 05/30/2025

      Thank you for sharing your kind feedback, *******.

      Were glad to hear our team was courteous, helpful, and flexible to accommodate your schedule. Its important to us that you feel fully prepared and supported throughout the process.

      We appreciate your trust and are here whenever you need assistance again.

    • Lorna P

      Date: 04/03/2025

      Muy rápido, buena experiencia todo ordenado y llego a la puerta de mi casa

      Govassist LLC

      Date: 05/30/2025

      Gracias por tus comentarios!

      Nos alegra saber que todo fue rpido, organizado y lleg a tu domicilio. Tu satisfaccin es muy importante para nosotros.

      Estamos aqu para ayudarte cuando necesites ayuda.

    • Roberto G

      Date: 04/02/2025



      Ref: Aura Moreno, Powers at be, make sure you keep her, customer service remains alive because of people like her.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your kind words.

      Were grateful for your recognition of **** ******* dedication. Its team members like her who keep our commitment to excellent customer service alive.

      We appreciate your feedback and are here to assist whenever you need us.

    • Benjamin K

      Date: 04/02/2025

      Fidelina was excellent. She helped me navigate a missed passport delivery and then had everything reissued and in time for my trip. Was grateful for the service and the attentive responses. ***

      Govassist LLC

      Date: 05/30/2025

      Thank you for your thoughtful feedback, ***.

      Were delighted to hear ******** was able to help you navigate the missed passport delivery and get everything reissued in time for your trip. Your gratitude means a lot, and well be sure to share your kind words with her.

      If you need assistance again, were always here to support you.

    • Juan B

      Date: 04/01/2025

      ****** was super efficient and easy to reach he always respond my email and questions he made the process a breeze thank ******

      Govassist LLC

      Date: 05/30/2025

      Thank you for your kind words.

      Were glad ****** was efficient, easy to reach, and made the process feel like a breeze. Well be sure to pass along your thanks, itll mean a lot.

      If you need assistance again, were always here to help.

    • Eric C

      Date: 04/01/2025

      Smooth and easy. Did it all from my phone in about 20min.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your great feedback!

      Were happy to hear the process was smooth and easy, especially being able to complete it all from your phone in just 20 minutes. Were here anytime you need assistance again.

    • Christopher S

      Date: 03/27/2025

      After trying several times to successfully upload my photo on the website, I went to a passport photo provider (************) which cost $25.00! When I tried to upload the photo from CVS, it too was rejected, as well. In frustration, I requested help. **** **** contacted me and was able to edit my photo and upload it. He kept me informed with the process and I received my passport as promised. My rating reflects the problems with using the website, but recognizes the help I received from **** ****.

      Govassist LLC

      Date: 05/30/2025

      Thank you for sharing your detailed feedback.

      We understand how challenging the photo upload process can be and appreciate your patience in working through it. We're glad that **** was able to step in, assist with editing your photo, and keep you informed throughout, ensuring you received your passport as promised.

      Your insights help us improve the experience, and were here to support you whenever you need us.

    • Boyd B

      Date: 03/27/2025

      The process went well. When there was an issue, they responed quickly.

      Govassist LLC

      Date: 05/30/2025

      Thank you for sharing your experience.

      Were glad to hear the process went smoothly overall and that our team was able to respond quickly when an issue came up. Your trust means a lot to us.

      We're always here if you need assistance again.

    • Sandra N

      Date: 03/26/2025

      Zoe Q was excellent and helped me thru the process, always willing to answer my questions and check on the progress of our applications.

      Govassist LLC

      Date: 05/30/2025

      Thank you for the wonderful feedback!

      Were so glad to hear that *** was there for you every step of the way, answering your questions and keeping things on track. Well make sure she sees your kind words, theyll mean a lot.

      If you ever need help again, were always just a message away.

    • Anthony C

      Date: 03/25/2025

      David was so pleasant and professional. His follow up was excellent. The uploading of the picture was completely ridiculous. STAND UP STRAIGHT AND OPEN YOUR EYES. Um I am. Very annoying.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your feedback and for highlighting ****** professionalism and excellent follow-up.

      Were sorry to hear that the photo upload process was frustrating, we understand how that part can be a bit particular. Your input helps us continue refining the experience, and we truly appreciate you taking the time to share it.

      Were glad we could assist overall, and we're here if you need anything in the future.

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