We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Information Technology Services

Govassist LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Reviews

This profile includes reviews for Govassist LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Govassist LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.89

    Average of 219 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Lorna P

      Date: 04/03/2025

      Muy rápido, buena experiencia todo ordenado y llego a la puerta de mi casa

      Govassist LLC

      Date: 05/30/2025

      Gracias por tus comentarios!

      Nos alegra saber que todo fue rpido, organizado y lleg a tu domicilio. Tu satisfaccin es muy importante para nosotros.

      Estamos aqu para ayudarte cuando necesites ayuda.

    • Roberto G

      Date: 04/02/2025



      Ref: Aura Moreno, Powers at be, make sure you keep her, customer service remains alive because of people like her.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your kind words.

      Were grateful for your recognition of **** ******* dedication. Its team members like her who keep our commitment to excellent customer service alive.

      We appreciate your feedback and are here to assist whenever you need us.

    • Benjamin K

      Date: 04/02/2025

      Fidelina was excellent. She helped me navigate a missed passport delivery and then had everything reissued and in time for my trip. Was grateful for the service and the attentive responses. ***

      Govassist LLC

      Date: 05/30/2025

      Thank you for your thoughtful feedback, ***.

      Were delighted to hear ******** was able to help you navigate the missed passport delivery and get everything reissued in time for your trip. Your gratitude means a lot, and well be sure to share your kind words with her.

      If you need assistance again, were always here to support you.

    • Juan B

      Date: 04/01/2025

      ****** was super efficient and easy to reach he always respond my email and questions he made the process a breeze thank ******

      Govassist LLC

      Date: 05/30/2025

      Thank you for your kind words.

      Were glad ****** was efficient, easy to reach, and made the process feel like a breeze. Well be sure to pass along your thanks, itll mean a lot.

      If you need assistance again, were always here to help.

    • Eric C

      Date: 04/01/2025

      Smooth and easy. Did it all from my phone in about 20min.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your great feedback!

      Were happy to hear the process was smooth and easy, especially being able to complete it all from your phone in just 20 minutes. Were here anytime you need assistance again.

    • Christopher S

      Date: 03/27/2025

      After trying several times to successfully upload my photo on the website, I went to a passport photo provider (************) which cost $25.00! When I tried to upload the photo from CVS, it too was rejected, as well. In frustration, I requested help. **** **** contacted me and was able to edit my photo and upload it. He kept me informed with the process and I received my passport as promised. My rating reflects the problems with using the website, but recognizes the help I received from **** ****.

      Govassist LLC

      Date: 05/30/2025

      Thank you for sharing your detailed feedback.

      We understand how challenging the photo upload process can be and appreciate your patience in working through it. We're glad that **** was able to step in, assist with editing your photo, and keep you informed throughout, ensuring you received your passport as promised.

      Your insights help us improve the experience, and were here to support you whenever you need us.

    • Boyd B

      Date: 03/27/2025

      The process went well. When there was an issue, they responed quickly.

      Govassist LLC

      Date: 05/30/2025

      Thank you for sharing your experience.

      Were glad to hear the process went smoothly overall and that our team was able to respond quickly when an issue came up. Your trust means a lot to us.

      We're always here if you need assistance again.

    • Sandra N

      Date: 03/26/2025

      Zoe Q was excellent and helped me thru the process, always willing to answer my questions and check on the progress of our applications.

      Govassist LLC

      Date: 05/30/2025

      Thank you for the wonderful feedback!

      Were so glad to hear that *** was there for you every step of the way, answering your questions and keeping things on track. Well make sure she sees your kind words, theyll mean a lot.

      If you ever need help again, were always just a message away.

    • Anthony C

      Date: 03/25/2025

      David was so pleasant and professional. His follow up was excellent. The uploading of the picture was completely ridiculous. STAND UP STRAIGHT AND OPEN YOUR EYES. Um I am. Very annoying.

      Govassist LLC

      Date: 05/30/2025

      Thank you for your feedback and for highlighting ****** professionalism and excellent follow-up.

      Were sorry to hear that the photo upload process was frustrating, we understand how that part can be a bit particular. Your input helps us continue refining the experience, and we truly appreciate you taking the time to share it.

      Were glad we could assist overall, and we're here if you need anything in the future.

    • James B

      Date: 03/25/2025

      Easy to work with. Timely follow up and submission. I recommend.

      Govassist LLC

      Date: 05/30/2025

      Thank you so much for your recommendation!

      Were glad the process felt easy and that our team was able to support you with timely follow-ups and submissions. Your feedback truly means a lot to us.

      Were always here whenever you need assistance again.

    Govassist LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.