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Find a Location

Rentokil North America, Inc. has 149 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rentokil North America, Inc.

      1125 Berkshire Blvd Ste 150 Wyomissing, PA 19610-1218

    • Rentokil North America, Inc.

      1400 N Irving St Allentown, PA 18109-9548

    • Rentokil North America, Inc.

      4383 Lycoming Creek Rd District 08 Cogan Station, PA 17728-9721

    • Rentokil North America, Inc.

      PO Box 13848 Reading, PA 19612-3848

    • Rentokil North America, Inc.

      100 Willowbrook Ln Ste 105 Suite 105 West Chester, PA 19382-5699

    Business ProfileforRentokil North America, Inc.

    Pest Control
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.52/5stars

    Average of 161 Customer Reviews

    Customer Complaints

    375 complaints closed in last 3 years

    131 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Real Estate Inspections
    Bed Bug Treatments
    Construction
    Fumigation
    Commercial Pest Control
    Year-Round Pest Protection

    Business Details

    This is a multi-location business.

    Find a Location

    Rentokil North America, Inc. has 149 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rentokil North America, Inc.

        1125 Berkshire Blvd Ste 150 Wyomissing, PA 19610-1218

      • Rentokil North America, Inc.

        1400 N Irving St Allentown, PA 18109-9548

      • Rentokil North America, Inc.

        4383 Lycoming Creek Rd District 08 Cogan Station, PA 17728-9721

      • Rentokil North America, Inc.

        PO Box 13848 Reading, PA 19612-3848

      • Rentokil North America, Inc.

        100 Willowbrook Ln Ste 105 Suite 105 West Chester, PA 19382-5699

      Headquarters
      1125 Berkshire Blvd Ste 150, Wyomissing, PA 19610-1218
      BBB File Opened:
      4/1/1978
      Years in Business:
      64
      Business Started:
      1/22/1960
      Business Incorporated:
      1/22/1960
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • J C Ehrlich Pest Control Company
      • J.C. Ehrlich Co., Inc.
      • Ehrlich Green Team
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      • Rentokil
      Business Management
      • Ms. Robin Mountjoy, Vice President
      • Mr. Melvin Washington, Complaint Handler
      • Mr. John Myers, CEO
      • Ms. Miriam Laws, Manager of Quality Assurance
      Contact Information

      Principal

      • Ms. Robin Mountjoy, Vice President
      • Mr. Melvin Washington, Complaint Handler
      • Mr. John Myers, CEO

      Customer Contact

      • Ms. Miriam Laws, Manager of Quality Assurance
      Additional Contact Information

      Fax Numbers

      • (610) 431-7837
        Other Fax
      • (610) 327-4866
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      382 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      When I moved to Silver Springs, in 2022, I contacted ******* pest control. The parent company is this company according to a bill I received! The bill claims that I have an overdue balance however, I do not have an overdue balance, because I canceled the service! My place was treated for termites, and the gentleman who did the treating said due to some conditions on my property that if I got the yearly renewal chances were slim that it would be honored! I thanked him for the info and when it came time to renew, I contacted the company and told them I did not care to renew! Starting in December 2022 I started receiving hard sales tactics to renew both by phone and mail. They even wanted me to agree to renew it without an inspection. Why would I pay for something Im not getting. Even after I told them, I wanted to cancel they still sent a sales person out here to allegedly inspect. I told him I did not want him to inspect. I further told him that I had told the office I was not renewing the service. His response to me was all those people in the office dont know what theyre doing and he left. Fast forward a couple of months and I get an invoice for an overdue bill. Today the automatic phone calls from the company started to seek payment! I dont owe anything so I shouldnt be getting the phone calls first and foremost. It starts out telling you how yo pay, then recording says if you want to speak to someone to press one when you press one it hangs up on you. Unfortunately, these types of tactics do get people to pay money they do not owe. It is an extremely despicable way to do business, and I live in a retirement community so besides, this complaint, Ill be spreading it throughout the community! The company is not doing themselves any favors, but I would like the bills and calls to stop.
      Read More

      Customer Reviews

      161 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judy D

      5 stars

      04/25/2024

      We have used Insect IQ for probably 20 years and have never had a problem. We'll continue using them for the long term. The techs are always on time, courteous, and friendly.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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