BBB Tip: Pest control

Nobody wants pests or rodents in their home. Before hiring a pest control company, it's important to ask a series of questions to ensure that you're choosing a reputable and effective service.

BBB has tips on what you can do to keep them away and what to look for in a pest control service if you need help.

• Look for The Sign of a Better Business. Search for BBB Accredited pest control services on BBB.org to ensure that you choose a company that values trust, transparency, professionalism, and ethics in the marketplace.
  
  
• Check for licensing, insurance, and certifications. Verify the company licensing and ask for proof of insurance. This helps protect you from liability in case of accidents or damages during treatment. Also, inquire about the training and certification of the treatment technicians. Pest control professionals should be knowledgeable about safe and effective methods.
  
  
• Ask what pests they specialize in. Inquire about the company's expertise in handling your specific pest issue. Different pests may require different treatment approaches, so it's important to receive clarity before making a final decision.
  
  
• Ask for references. Check if the company can reference previous clients with similar pest problems. Contact these references to get insights into the company's service quality. 
  
  
• Verify the company's experience in the industry. Learn about the company's experience and track record in pest control services. Review their business profile on BBB.org and read through customer reviews and any complaints.
  
  
• Confirm that they follow Integrated Pest Management (IPM) practices. Integrated Pest Management focuses on a holistic approach, including prevention, monitoring, and targeted treatments. Ask if the company follows these principles.
• Ask about their treatment methods. Understand the specific treatment methods they use for the pest issue you have. Ask about both chemical and non-chemical options. Understand any potential health risks or side effects associated with the treatment methods. Check their protocol for keeping pets and children safe during and after treatment.
  
  
• Request a detailed estimate and written inspection report. Request a written estimate that includes the cost of the treatment, any ongoing maintenance, and potential additional charges. Also, ask for a detailed written inspection report outlining the extent of the pest problem, affected areas, recommended treatment plan, and an estimate of how long the treatment process will take and when you can expect results. 
  
  
• Inquire about prevention methods. Ask about the company's recommendations for preventing future pest issues, such as sealing entry points and maintaining cleanliness.

When you need pest control services, opting for a BBB Accredited pest control company can offer you a range of valuable benefits that ensure your peace of mind and satisfaction. By choosing a BBB Accredited business, you're making a choice that aligns with the BBB's mission of promoting trust, transparency, and excellence in the marketplace. 

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