Business Profile
Bank
PNC Financial Services Group, Inc.Headquarters
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Complaints
This profile includes complaints for PNC Financial Services Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 1,842 total complaints in the last 3 years.
- 527 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:09/20/2022
Type:Service or Repair IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On February 27th, someone hacked into my PNC bank account ending in **** and made a charge through Zelle in the amount of $2,304.39. I was a victim of identity theft. Someone stole my social security number and has been using it to steal my identity. They tried to collect unemployment using my social security number as I was notified by the Pennsylvania unemployment office of this. I have attached proof. I have asked PNC Bank repeatedly to give me this money back and they told me it was a legitimate charge. This is not a legitimate charge and furthermore PNC fraud department called me on July 28th indicating they froze my account ending in **** because someone stole over $700. I immediately went to my local branch who gave me a new PNC checking account and debit card. They also gave me the $700 back. I don't understand why this is happening. This entire process has caused me mental anguish and pain. Please do what is right and return this money to me. Someone stole my identity and I'm the one being punished.Business Response
Date: 09/27/2022
September 27, 2022
RE: Better Business Bureau – Case Number
******** – ********* *****
Dear Better Business Bureau (“BBB”),
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to learn
more about their experience and appreciate the opportunity to address any
concerns.
On September 26, 2022, we addressed this issue
directly with the customer by telephone. To
protect our customer's privacy, we cannot share further information concerning
the details of our response. However, our customer may use their discretion in
sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Lee M.
Executive Client Relations
PNC Reference Number: ************Customer Answer
Date: 09/28/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[The business did not resolve my complaint. A voicemail message was left stating that the transaction was authorized. It most definitely was not authorized. I do not understand why I am being punished in regards to my identity theft. Someone stole my social security # takes money out of my checking account using Zelle and I am being told there is nothing they can do about it. I find this very hard to believe. If they do not give me my money back immediately I will be taking my business elsewhere. The company is supposed to protect the consumer. This response is unacceptable. Please do better and give me my money back immediately.]
Regards,
********* *****Initial Complaint
Date:09/20/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Account was paid on time please update to paid as agreed.
BBVA USA
Account Number: ************
Please remove late payments and update this account to.Business Response
Date: 09/30/2022
September 29, 2022
RE: Better
Business Bureau – Case Number ******** – ******* *****
Dear Better Business Bureau,
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
PNC attempted to contact ******* ***** on September 22, 2022 via phone and email and
on September 27, 2022 via phone to discuss the research of their complaint, and
we have not received a response. PNC welcomes the opportunity to discuss
the customer’s concerns and have provided the customer with our direct contact
information. We will work directly with our customer if they contact us.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Jennifer S.
Executive Client Relations
PNC Reference Number ************Initial Complaint
Date:09/20/2022
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I closed my personal checking account with PNC several months ago. Then, on August 28, 2022, I canceled a hotel booking I had made through Priceline several months earlier. The amount of $303.04 was refunded to my PNC account, which I had used to pay, but that account no longer existed. I contacted PNC, and the person I spoke with told me they had the money at PNC and would mail me a cashier's check for the full amount and that it would arrive in two business days. More than two weeks passed and I still had not received the check, so I called PNC again. This time, the person I spoke with told me that PNC sent the refunded money back to Priceline so I would need to contact them. I contacted Priceline, and was told that was not the case and they did not have the money I was owed. I again called PNC, and the person I spoke with told me she would try to find out what was going on, and she then left me on hold for an hour, at which time I hung up. That was the last interaction I had with them, and my issue has still not been resolved. I need my money back.Business Response
Date: 10/12/2022
October 12, 2022
RE: Better Business Bureau – Case Number ******** – ******* ********
Dear Better Business Bureau (“BBB”),
PNC Bank, National Association (“PNC”) is in receipt of the complaint for the above referenced customer.
We thank our customer for the chance to learn more about their experience and appreciate the
opportunity to address any concerns.
On October 6, 2022, we addressed this issue directly with the customer by telephone or letter. If a letter
was sent, the customer should receive it within the next seven-ten business days. To protect our
customer's privacy, we cannot share further information concerning the details of our response. However,
our customer may use their discretion in sharing our response directly with you.
Please be assured that it is our goal to provide a high level of service to all our customers. Do not hesitate
to let us know if we can assist further regarding this matter.
Sincerely,
Chantise M.
Executive Client Relations
PNC Reference Number ************Initial Complaint
Date:09/19/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
ACCOUNT NAME: BBVA USA
ACCOUNT NUMBER: ********** -
Hi there! Please help me. I have been reaching out to TRANSUNION and EQUIFAX credit bureaus in regards to these INACCURATE/ INCORRECT "Late 30 days" comment from the PAYMENT STATUS of my account. Its been over 4 months now and yet I still have no copy of their investigation results, TRANSUNION and EQUIFAX. In my EXPERIAN credit report, this account (BBVA USA) does not report any late payments or comments. How can you verify this late? I have already attached a copy of history of this account, that my account has been paid this loan account 100%. PLEASE FOR THE LAST TIME I AM REACHING OUT, PLEASE UPDATE THIS ACCOUNT TO PAID AS AGREED, I am going to attach a screenshot of this account that is currently reporting on my IDENTITY IQ ACCOUNT and a copy of my BBVA USA accounts PAYMENT HISTORY. PLEASE SOMEONE HELP MEBusiness Response
Date: 09/23/2022
September 23, 2022
RE: Better
Business Bureau – Case Number ******** – ***** *****
Dear Better Business Bureau (“BBB”),
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
PNC Bank, N.A.
attempted to contact ***** ***** on September 19, 2022 and on September 21,
2022 via telephone and email to discuss our research of their complaint and we
have not received a response. PNC welcomes the opportunity to further
review the customer’s concerns, but additional information is needed. PNC
has provided the customer with our direct contact information and will work
directly with the customer if contact is made.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Lee M.
Executive Client Relations
PNC Reference Number: ************Initial Complaint
Date:09/19/2022
Type:Billing IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have filed one other complaint with the BBB regarding this bank on 9/16/22. After doing so and posting a poor Yelp review I suddenly had additional charges to my account. On the morning of 9/16/22 I deposited a check in the amount of $700.00which I was told was available by the teller After doing so my available balance was showing $859.53. I additionally made a payment the same day of $700.00 for my credit card which was paid showing a Balance left in the amount of $159.53. On the 17th my balance is now showing $123.53 for a future overdraft fee of $36.00 that is to be withdrawn on 9/19/2020. I confirmed with the cashier that there would be no issues or fees with the transactions so close but again was the case with PNC you are told one thing and they cost you money for trusting there word.
Please help
******* ******Business Response
Date: 10/18/2022
October 18, 2022
RE: Better Business Bureau – Case Number ********– ******* ******
Dear Better Business Bureau (“BBB”),
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to learn
more about their experience and appreciate the opportunity to address any
concerns.
On September 26, 2022, we addressed this issue
directly with the customer via email. To
protect our customer's privacy, we cannot share further information concerning
the details of our response. However, our customer may use their discretion in
sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Angela H.
Executive Client Relations
PNC Reference Number: ************Customer Answer
Date: 10/19/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******* ******Initial Complaint
Date:09/19/2022
Type:Service or Repair IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I made an online purchase via PayPal as I had many times in the past to protect myself using my debit card as the method of payment. PNC flagged this as a possible fraudulent transaction and shut all transactions on my account down with my debit card. This caused 2 regular bills that were debited each month one for almost 4 years to bounce. Had someone in their fraud department looked they would have seen this.
I do not have a voice and am disabled so I went to the bank and confirmed the transactions were valid and supposedly everything was taken care of. Nope, the cell phone bill got bounced again. I again went to the bank to clear this up and met with the same banker and told it was good to go. Well that did not happen and they did not turn my debit card back on shutting down our family's cell phone service.
Now the cell provider due to my card being declined twice will no longer accept my method of payment. So now I go pay cash for the bill with an additional $19.00 in late and other fees and a reactivation charge of $20.00 per line equaling $40.00. This was a 56% premium I had to pay due to PNC
When I spoke to the PNC employee about the additional charges her response was they (the cell provider) need to work with you on the extra fees you have been with them for 4 years! They did not cause the problem, PNC did and I have been their customer for 10 years but when presented with that the PNC employee had no response.
I met with Edward Gantz there relationship banker who put me in touch with there regional office and after meeting with them for a 5th time I was finally told My receipt did not have enough detail to even cover the $19.00 in extra fees I had to pay due to the PNC Mistake. Normal bill is $76.00
Additionally I contacted Frank S*** their Senior VP in PA who said he was sorry he wish he knew of the issue sooner but couldn't do anything about it now. I've got to imagine he can but does not want to since there losing a customer over this.Business Response
Date: 10/26/2022
October 26, 2022
RE: Better Business Bureau – Case Number ********– ******* ******
Dear Better Business Bureau (“BBB”),
PNC Bank, National Association (“PNC”) is in receipt of the complaint for the above referenced customer.
We thank our customer for the chance to learn more about their experience and appreciate the
opportunity to address any concerns.
On October 24, 2022, we addressed this issue directly with the customer by email. To protect our
customer's privacy, we cannot share further information concerning the details of our response. However,
our customer may use their discretion in sharing our response directly with you.
Please be assured that it is our goal to provide a high level of service to all our customers. Do not hesitate
to let us know if we can assist further regarding this matter.
Sincerely,
Angela H.
Executive Client Relations
PNC Reference Number: ************Customer Answer
Date: 10/27/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******* ******Initial Complaint
Date:09/19/2022
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Hello. A few months ago, I asked visa to put a financial hardship on just my credit card not my debit card. It doesn’t matter anyway because my loan payments are directly connected to my checking account but for some reason there was a stop order placed and each company‘s blame in the other.. So now I’m in a place where I’m financially unable to get out of because visa charged me like $1000 in a month for back payments and PNC never informed me of this leaving me out to dry. So now I’m basically in a hole that I’ve been financially can’t get out ofBusiness Response
Date: 09/27/2022
September 27, 2022
RE: Better Business Bureau – Case Number ******** – ******* *******
Dear Better Business Bureau (“BBB”),
PNC Bank, National Association (“PNC”) is in receipt of the complaint for the above referenced customer.
We thank our customer for the chance to learn more about their experience and appreciate the
opportunity to address any concerns.
PNC attempted to contact ******* ******* on September 21, September 23, and September 27, 2022
via phone and email to discuss our research of their complaint, and we have not received a
response. PNC welcomes the opportunity to discuss the customer’s concerns and have provided the
customer with our direct contact information. We will work directly with our customer if they contact us.
Please be assured that it is our goal to provide a high level of service to all our customers. Do not hesitate
to let us know if we can assist further regarding this matter.
Sincerely,
Chantise M.
Executive Client Relations
PNC Reference Number: ************Initial Complaint
Date:09/16/2022
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
In August of 2021 someone managed to take money from my debit card using several expired debit cards. I had 2 debit cards at the time and one of them was canceled, for different reasons, and they managed to use that canceled card at a meat store. I don’t understand how since I physically had the card with me, but hey took almost $4,000 from me.
Whoever did this was doing it within small transactions over the course of several weeks. I was not aware of this until November of 2021.
I had called PNC BANK to help me solve this issue & they wouldn’t do anything. They said they would transfer me to different departments, yet they didn’t. They said there’s nothing they can do for me. I don’t understand how that’s the case when I have clearly been robbed & I have the proof.
It has been almost a year since I found out of this issue & at the time I was calling several PNC banks & no one would do a thing! It’s an immensely troubling situation & i desperately need some help with this as i have a family to maintain.
I will be providing a document with an example of how they were using a different card to take money from my account.Business Response
Date: 10/26/2022
October 26, 2022
RE: Better Business Bureau – Case Number ******** – ********* *******
Dear Better Business Bureau (“BBB”),
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
On October 25, 2022, we addressed this
issue directly with the customer by phone. To
protect our customer's privacy, we cannot share further information concerning
the details of our response. However, our customer may use their discretion in
sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Angela H.
Executive Client Relations
PNC Reference Number: ************Initial Complaint
Date:09/16/2022
Type:Customer Service IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On Sep. 6th, I discovered my debit card was not working for purchases. I contacted PNC customer service and they informed me that my accounts and debit card have been closed. They did not provide any reason or explanation. During this call, the rep read off accounts numbers that would be closed. The accounts did not match the accounts I hold with PNC. He placed me on hold several times and said that he will issue me a new debit card. He placed me on hold again and then said he can actually reinstate my current debit card which he did. I tested a transaction while on the phone and it was successful. We ended the call.The following day I discovered my card not working again and I called customer service. They informed me again that my accounts and debit card is being closed and any balances left would be mailed in a cashiers check to me. No explanation was given. I was given several numbers to call in order to get an explanation. After calling each of those numbers, I was still not able to get an explanation as to what is going on with my accounts with PNC. Each representative repeated the same thing, "PNC has decided to close the relationship". No one has yet to provide any additional details as to what led to this decision. Basically they closed accounts but said they would a cashiers check when my accounts close on October 2nd. I demanded that they send my funds now if my accounts are closed. They responded that the accounts will close on October 2nd at which point a check would be sent. I then said, well if they're not closed now, then I should have access to online banking features and would like access to my money. They had no other response.As a mobile and online banking customer, there is no need to visit a branch. The closest branch to my home is three hours away. I spent several hours on the phone with PNC and their partners. I spent time away from my job to address. I also suffered the inconvenience of not having fund access.Business Response
Date: 10/26/2022
October 25, 2022
RE: Better
Business Bureau – Case Number ******** – Customer Name
Dear Better Business Bureau,
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
On October 25, 2022, PNC addressed this issue
directly with the customer letter. If a letter was
sent, the customer should receive it within the next seven to ten business
days. To protect our customer's privacy, we cannot share further
information concerning the details of our response. However, our customer may
use their discretion in sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Jennifer S******
Executive Client Relations
PNC Reference Number ************
October 25, 2022
RE: Better
Business Bureau – Case Number ******** – Customer Name
Dear Better Business Bureau,
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
On October 25, 2022, PNC addressed this issue
directly with the customer letter. If a letter was
sent, the customer should receive it within the next seven to ten business
days. To protect our customer's privacy, we cannot share further
information concerning the details of our response. However, our customer may
use their discretion in sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Jennifer S******
Executive Client Relations
PNC Reference Number ************
October 25, 2022
RE: Better
Business Bureau – Case Number ******** – Customer Name
Dear Better Business Bureau,
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
On October 25, 2022, PNC addressed this issue
directly with the customer letter. If a letter was
sent, the customer should receive it within the next seven to ten business
days. To protect our customer's privacy, we cannot share further
information concerning the details of our response. However, our customer may
use their discretion in sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Jennifer S******
Executive Client Relations
PNC Reference Number ************Initial Complaint
Date:09/14/2022
Type:Customer Service IssuesStatus:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
September 14, 2022
Hello my name is ******* ******* and this complaint is being filed do to misinformation being given to me by customer service rep. on September 9,2022 I called PNC Main number ******** **** in reference to vehicle registration because I recently relocated to another state and I'm trying to register my vehicle. When I arrived at my local DMV I was told I would need my lean holder fax number so the DMV could fax over a form requesting and electronic copy of my title. The 1st representative refuse to give me a fax number and her reason was because I recently change my address she would have to get approval from someone and to call back on Wednesday which would have been today September 14, 2022. I didn't argue but I knew this response did not sound accurate, when all I was asking for was a simple fax number. 5 minutes later I called back and spoke with a different representative and was given a fax number ***** *** ****, This the fax number I gave my local DMV. Today September 14, 2022 I called back to see if I would be given the same fax number and of course I was given something different ******** ****. Maybe you all do have multiple faxes number for the same area. I'm trying to make sure I'm giving the DMV a good fax number, I went through the same thing with you all 2 years ago and it took the DMV 4 to 6 weeks to receive a copy of my title. I have already switched my Driver License and Auto Insurance (state law requires within 30 days) and do not want any trouble from the law enforcement due to improper registration. I need an accurate fax and hope someone respond within a timely manner so I may register my vehicle. I also would like a contact name, phone, or email of title clerk if available.Business Response
Date: 09/22/2022
September 22, 2022
RE: Better Business Bureau – Case Number ******** – ******* *******
Dear Better Business Bureau (“BBB”),
PNC Bank,
National Association (“PNC”) is in receipt of
the complaint for the above referenced customer. We thank our customer for the chance to
learn more about their experience and appreciate the opportunity to address any
concerns.
On September 19, 2022, we addressed this issue
directly with the customer by telephone. To
protect our customer's privacy, we cannot share further information concerning
the details of our response. However, our customer may use their discretion in
sharing our response directly with you.
Please be assured that it is our goal to
provide a high level of service to all our customers. Do not hesitate to let us know if we can assist further
regarding this matter.
Sincerely,
Angela H.
Executive Client Relations
PNC Reference Number: ************Customer Answer
Date: 09/22/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
******* *******
PNC Financial Services Group, Inc. is NOT a BBB Accredited Business.
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