Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Vics Auto House has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVics Auto House

    Online Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    13420 Damar Dr Ste L Unit L, Philadelphia, PA 19116-1816
    BBB File Opened:
    1/4/2017

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    BUYER BEWARE: Seller is dishonest, and hides information. He uses several company names so you can't find his negative feedback. He sells on **** under "*************". His name is *** and he is very rude and aggressive. Vehicles are not fixed properly and title is not in his company name so he title hops which is illegal. He goes on "vacation" after every sale and acts like you are a burden trying to get information you need from him. He has been reported to **** before and his account was flagged. Yet, he is still selling on there and somehow changes negative reviews to neutral. I was not able to research into him until the $500 deposit was sent and he sent me a message that he wants the cashier check made out to ****************** without sending me a purchase agreement or any paperwork. After he was hesitant about sending me a purchase agreement I thought something was sketchy. He sent me an email with the name "Vics Auto House" that is how I found this BBB page. There is nothing under ****************** anywhere. The title is also is another company name called "***** **** ***". I am glad I was able to research into all of this because of the way he was acting. So many red flags popped up and my bank agreed not to deal with this seller because he seems sketchy and fraudulent. Avoid this seller at all costs. **** should not allow sellers like this to list on their website. They also need to protect buyers from sellers like this and they do not. I will also never buy another vehicle on **** due to this experience. I reported everything to my bank card to receive the $500 deposit back because the seller is now not wanting to refund it. Avoid this company at all costs.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenneth V.

    1 star

    06/20/2021

    Seller gives fake/false car fax reports. He is unethical, threatens, and falsely accuses buyers. I would not recommend anyone buy a car off Vics auto house. In my opinion he should not be allowed to be a Pennsylvania dealer. Do not trust. I learned my lesson on buying a car offline. Will never make that mistake again. Car was involved in multiple accidents and seller faked and photoshopped the carFax report.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.