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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.88

Average of 78 Customer Reviews

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Review Details

  • Doug D

    Date: 07/11/2024

    We have been using SAS as our answering service, and their service and support have been nothing short of excellent. The team is professional, responsive, and consistently provides high-quality assistance. They handle our calls with great care and efficiency, ensuring that our clients receive the best possible experience. We highly recommend SAS for anyone in need of a reliable and top-notch answering service.

  • tommy T

    Date: 06/13/2024

    ******* helped me on this particular instance, and exceptionally as well. I just needed to make some changes to my script, and presto is was done. Everyone is always super helpful and the response time is on point. Thanks so much for having fantastic customer **********************, which ensures we are delivering excellent service to our customers

  • Dominick F

    Date: 06/13/2024

    Easy to work with as well as a highly trained staff. Excellent service.

  • Alison M

    Date: 05/28/2024

    We're a small business that gets calls 24/7/365 for emergency services. Specialty Answering gives our team a break from answering phones while providing great service at a reasonable cost.

  • Charlene M

    Date: 05/16/2024

    Great company! Reasonably priced and excellent customer **********************! Would definitely recommend!

  • Romina S

    Date: 04/18/2024

    Our practice has been using Specialty Answering Service to handle incoming phone calls for the past 28 months and could not be happier with them. The *** staff does an outstanding job screening calls and taking messages, which permits our minimal staff to devote so much more time to taking care of our dog and cat patients.Similarly the *** software lets us exchange text messages with clients and easily select/play back conversations the *** staff had with clients whenever we need to clarify things.*** is a gamechanger. We can't recommend them highly enough.

  • Cristina R

    Date: 01/29/2024

    So far so good. They have been quick to make requested adjustments when we've run into issues (to be expected in the early stages while we figure out what works & doesn't). Great communication & follow up.

  • Sherri K

    Date: 12/29/2023

    Jessica R was the one who helped me. She was very professional and very kind. My company had an issue with a malware attack and we were not getting our emails so we had fallen past due, she was more than kind and went out of her way to follow up and confirm to me when they received our payment.

  • Sarah G

    Date: 12/27/2023

    We are very pleased with SAS. Highly recommend this answering service!

  • Bill P

    Date: 12/20/2023

    I have business to business relations with this company. I’m very satisfied and highly recommend to anybody who needs an answering service for their company.

Specialty Answering Service is BBB Accredited.

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