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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.89

Average of 79 Customer Reviews

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Review Details

  • Dr. Andrea T

    Date: 04/14/2025

    Great service with attentive people working there for us. Thank you!

  • Matthew L

    Date: 04/10/2025

    *** is a great company, doing great work for my company. Many Thanks

  • Nicholas G

    Date: 03/06/2025

    As a small business with very few employees, I'm always on the lookout for ways to be more efficient and save as much money as possible. *** helps me with that as I don't have to hire a full time assistant to answer phones and instead let them deal with the calls. The customer ********************** is top-notch and continues to amaze me. Thank you!

  • Colleen M

    Date: 01/09/2025

    Wonderful service. ******* was helpful, courteous, patient and took time with me walking me through the steps. *** is an outstanding answering service. In over two years, not one problem. Top notch and professional. Grateful to them for the type of care they deliver. They actually do the work and it makes a difference.

  • Samantha M

    Date: 12/03/2024

    Outstanding service and support! The *** team went above and beyond to address our questions and meet our needs with exceptional care and dedication. I highly recommend their services to anyone in need of a trustworthy and professional answering service. You won't be disappointed!

  • Julien D

    Date: 11/22/2024

    Great service there always there and ready to help you with anything.Great people!

  • Victor P

    Date: 11/18/2024

    We've had an amazing experience with ***. Their commitment to customer success goes far beyond the typical vendor relationship. They've become a true technical partner in our journey.

  • DR. ANGELA C

    Date: 11/12/2024

    Working with **** was wonderful. **** was kind, thorough and efficient, just what I needed to address some script changes. Thanks ****!

  • Jeff M

    Date: 10/14/2024

    The *** team has been outstanding and very different from my experience with some of their competitors. I judge companies by how they respond to challenges, problems and the unexpected. *** demonstrates a passion for stepping up and doing right by their clients. I have not been the easiest client, I am sure. I am very particular about my script and agent performance. They do not flinch. We have worked together to get it all right. This is VASTLY different from my efforts with other answering services. And it is important to note my interactions have been with multiple members of the *** team. The culture permeates throughout their company. Good for them. Good for us. I highly recommend Specialty Answering Service.

  • James D

    Date: 09/26/2024

    This business does not have its own call center. They resell services of other call centers without informing the client. It is a shady business practice and also in violation of **** and other privacy laws such as CCPA. ************* is provided to other call centers whose services are what this BUSINESS RESELLS. There is no disclosure about this by this business. A lawsuit is on its way. Customers beware and stay away from this business if you care about your privacy and data. BUYER BEWARE!

Specialty Answering Service is BBB Accredited.

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