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            Customer ReviewsSpecialty Answering Service

            Answering Service
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            View Business profileBBB accredited business

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            100 Customer Reviews

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            • Romina S

              04/18/2024

              Our practice has been using Specialty Answering Service to handle incoming phone calls for the past 28 months and could not be happier with them. The *** staff does an outstanding job screening calls and taking messages, which permits our minimal staff to devote so much more time to taking care of our dog and cat patients.Similarly the *** software lets us exchange text messages with clients and easily select/play back conversations the *** staff had with clients whenever we need to clarify things.*** is a gamechanger. We can't recommend them highly enough.

            • Cristina R

              01/29/2024

              So far so good. They have been quick to make requested adjustments when we've run into issues (to be expected in the early stages while we figure out what works & doesn't). Great communication & follow up.

            • Sherri K

              12/29/2023

              Jessica R was the one who helped me. She was very professional and very kind. My company had an issue with a malware attack and we were not getting our emails so we had fallen past due, she was more than kind and went out of her way to follow up and confirm to me when they received our payment.

            • Sarah G

              12/27/2023

              We are very pleased with SAS. Highly recommend this answering service!

            • Bill P

              12/20/2023

              I have business to business relations with this company. I’m very satisfied and highly recommend to anybody who needs an answering service for their company.

            • Bruce G

              11/08/2023

              We use Specialty Answering Service for our Home Care Agency. I have worked with many different companies throughout my career. This team is GREAT. I needed things changed and reconfigured, they jumped on a call and showed me the process and made sure it worked perfectly. And than made sure i was happy. Outstanding team, outstanding service. Thank you!!!

            • Anthony S

              11/06/2023

              Overall the company is a solid company and delivers on their promises. I appreciate their service and would recommend them. The team takes time to understand your needs and then makes sure that those request actually get implemented. I’ve been with them well over 5 years for a reason.

            • Brian R

              10/30/2023

              100% the best answering service out there. Highly, highly recommend. I'm a very happy customer.

            • Neil H

              10/23/2023

              I have used this service for quite a while. They are great to get started and are always quick with a response by email or by phone. Their team of agents is very professional but down-to-earth, friendly, and responsive. The portal is a game changer with the ability to customize the scripting, where calls go, changes in staff information, etc. Worth the money!

            • stacey p

              09/29/2023

              We always have great service! Support desk is always efficient, helpful & pleasant

            Customer Review Rating

            4.93/5

            Average of 100 Customer Reviews

            Contact Information

            1006 W 9th Ave Ste 150

            Kng Of Prussa, PA 19406-1206

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            (888) 532-4794

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/18/2010

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

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