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Business Profile

Answering Service

Specialty Answering Service
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.88

Average of 76 Customer Reviews

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Review Details

  • Sarah G

    Date: 10/31/2025

    Our small business has used *** for six months. They have great customer ********************** and respond quickly to every question I have. They are always helping us find better ways to filter out spam calls while making sure that our customers and legitimate callers are directed to the right person. They are very courteous and their service is affordable. I would highly recommend them to anyone looking for a simple, low-cost answering service that can scale with your business.

  • DeLane P

    Date: 08/19/2025

    My experience with Specialty Answering Service has been exemplary. Their customer success department recently conducted an audit of my account and identified a significant issue with automated calls. They professionally and clearly communicated the problem and offered a no-cost solution to rectify it. The solution was implemented the same day. This level of proactive service and commitment to their clients' success is commendable. I am extremely satisfied with their professionalism and the results.

  • Eric G

    Date: 05/30/2025

    I've worked with service **** across multiple industries, and *** continues to stand out as the gold standard. Most recently, the *** I worked with absolutely nailed itprofessional, responsive, and detail-oriented.They updated our call flow with precise complaint routing logic and custom address/unit capture that perfectly fits our business model. They didnt just listenthey executed. That level of service is rare.I now have all my businesses under *** because of service like this. It was beyond a 5-star experienceit was a reminder of why I chose *** in the first place. Easy, efficient, and stress-free.Outstanding work. Deserves serious recognition. ****

  • Gerry M

    Date: 05/21/2025

    We've been with *** for about a decade, they've been great all along.

  • Jaclyn H

    Date: 05/14/2025

    We've had a fantastic experience with Specialty Answering Service. Their team is professional, courteous, and consistently responsive. They've helped us stay connected with our clients after hours and during high call volume periods, which has been a tremendous asset to our business. Highly recommend their services to any company looking for reliable call support!

  • Dr. Andrea T

    Date: 04/14/2025

    Great service with attentive people working there for us. Thank you!

  • Matthew L

    Date: 04/10/2025

    *** is a great company, doing great work for my company. Many Thanks

  • Nicholas G

    Date: 03/06/2025

    As a small business with very few employees, I'm always on the lookout for ways to be more efficient and save as much money as possible. *** helps me with that as I don't have to hire a full time assistant to answer phones and instead let them deal with the calls. The customer ********************** is top-notch and continues to amaze me. Thank you!

  • Colleen M

    Date: 01/09/2025

    Wonderful service. ******* was helpful, courteous, patient and took time with me walking me through the steps. *** is an outstanding answering service. In over two years, not one problem. Top notch and professional. Grateful to them for the type of care they deliver. They actually do the work and it makes a difference.

  • Samantha M

    Date: 12/03/2024

    Outstanding service and support! The *** team went above and beyond to address our questions and meet our needs with exceptional care and dedication. I highly recommend their services to anyone in need of a trustworthy and professional answering service. You won't be disappointed!

Specialty Answering Service is BBB Accredited.

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