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Business Profile

Online Retailer

IBSpot.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 28 Customer Reviews

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Review Details

  • Donald L

    Date: 10/06/2025

    I ordered 2 seat cushions from IBSPOT.com on September 16th. This business had a add on ******. I spent $190.88. I received an email that thet were shipped and to expect a delivery in 5 to 8 business days. Also the tracking number that was provided did not work. I contacted them on-line t their website, plus 2 emails asking for a delivery date. They have never responded. My credit card company reimbursed me after I filed a complaint with them. This company is a scam.

    IBSpot.com

    Date: 10/07/2025

    Dear ****** *******,Thank you for your feedback. We're sorry to hear about your experience, but we would like to clarify the facts regarding your order and our communication with ******* placed an order with us on September 16 for two seat cushions. On September 26, you contacted us by email asking about the status of your order. We responded to your message within two hours, informing you that, unfortunately, the items were out of stock and that we had processed a full refund for your order that same day.On October 2, you emailed us again asking for a response. We replied on the same day, referencing our earlier email and providing screenshots confirming the refund was issued on September 26.We want to assure you that we took your concerns seriously and responded promptly each time you reached out. Our records show we were fully transparent and timely with our communication and refund process.We hope this clears up any confusion, and we're always here if you have any further questions.

  • Tim C

    Date: 09/23/2025

    THIS IS NOT A ************** I ORDERED AN ITEM FROM THEM AND IT NEVER ARRIVED. THEY HAVE NO WAY TO CONTACT THEM, AND THEY NEVER RESPOND TO EMAILS. FRAUDULENT!!!!!

    IBSpot.com

    Date: 10/06/2025

    Were sorry to hear about your experience. However, wed like to clarify that you contacted us on September 24, and we responded the same day, informing you that your order (#IST204119670) had already been refunded on September 5 due to the item being out of stock.We apologize for any confusion and are happy to provide proof of the refund if needed. If you have further concerns, please dont hesitate to reach out. ibspot.com **********************************

  • Dave S

    Date: 09/16/2025

    Purchased an item from this company and got a non valid tracking number. Called the phone number listed, left vm and no return phone call. Sent several emails regarding my order and they can't ever give me a tracking number or any idea of what happened to my order. Still waiting for my order and it's been 15+ days. Hopefully i can get a refund, but I won't hold my breath! Fraudulent company all day long! DONT ORDER ANYTHING FROM THIS COMPANY!!!

    IBSpot.com

    Date: 10/06/2025

    We apologize for the inconvenience you experienced. Due to ongoing technical issues, our phone lines have been temporarily down, and we understand how frustrating this can be.Regarding your order, weve been in communication via email and provided you with tracking number 4PX3001987730024CN, along with a direct tracking link. Unfortunately, the package showed no movement after shipment, and we considered it ******* resolve the issue, we issued a full refund on September 14, 2025. If you have not received the refund or need further assistance, please feel free to reach out to us via email and well be happy to help. ibspot.com **********************************

  • VISHNU K

    Date: 08/31/2025

    fraud company, sellling fake product of someone else brand a.

    IBSpot.com

    Date: 10/06/2025

    We take accusations of fraud very seriously and would like to clarify that we do not sell counterfeit or unauthorized products. All items we offer are sourced through appropriate channels and comply with applicable brand and marketplace policies.If you believe there has been a misunderstanding regarding a specific listing, please contact us directly with the item description so we can investigate and resolve the issue.We are committed to transparency and customer satisfaction, and were happy to address any valid concerns.ibspot.com **********************************

  • Tracey M

    Date: 07/05/2025

    I saw a video on ******** whom I thought was TV news person ** ***** on the Today show promoting a product for joints ***air GlycoSync. After you watch the video you are directed to press the button to place the order. It is a bait and switch company that offers this so called joint ***air product at $39.00 but I never received a confirmation email and when I called the customer service *** named **** at ************ told me I didn't order the joints ***air. and proceeded to tell me I ordered something that treats blood sugar. Why would I place an order for a product I don't need? I should have researched it before ordering but I didn't. However when I did research it I saw that it is a scam using ** ******* image and voice to lure consumers into buying the product they were offering on the video but isn't the product when placing the order.

  • Amanda A

    Date: 07/01/2025

    This company sold me a used product and won't let me return it. Think twice before you purchase here.

    IBSpot.com

    Date: 10/06/2025

    Were sorry to hear about your experience, but wed like to clarify the timeline of events regarding your ********** first requested a return on June 17, and we responded on June 18 asking for photos to escalate the issue. After receiving your photos on June 19, we informed you on June 20 that we would generate a return label. We provided updates on June 23 and sent the return label on June 27. When you mentioned you didnt receive it, we re-sent it on July 2.We did not receive any further emails from you after that, but the return tracking showed movement. We received your returned item on July 18 and issued a full refund the same day.We do our best to resolve all customer issues promptly and appreciate your patience during periods of high volume.ibspot.com **********************************

  • Don R

    Date: 04/16/2025

    This sham of a company should be put out of business.I am the CEO of ***************** and we sell flat flexible Refrigerator/Toolbox/Locker magnets on ****. This website IBSPOT.COM has committed fraud by stealing many of our product picture listings and are attempting to sell our items or copies of using our descriptions on this website. It has come to my attention that customers are being misled to believe they are buying our original product but are not receiving their order after making payment. There is absolutely NO AFFILIATION between Universal Magnets and IBSPOT. You can see our reviews on **** which are 100% positive. To view our original listings of our products, simply type in for example, Refrigerator Magnets 42 MIL Thick in Ebays search engine and you will find our products. We will be seeking legal action against this sham of a company along with BBB and the ******************************* for starters.

  • Jennifer H

    Date: 04/15/2025

    I unfortunately did not check with the BBB before ordering from this company. It is fraudulent! They delivered the wrong product and did not respond to repeated phone calls or emails regarding their error. They never sent the correct product and I cannot use the product they sent. This company should be put out of business based not only on my review, but on many other reviews that I now see.

    IBSpot.com

    Date: 10/06/2025

    Were sorry to hear about your experience and would like to clarify that we did reach out via email on April 25 regarding the status of your order, but unfortunately, we did not receive a response.We take these matters seriously and are always willing to resolve issues when we receive communication from customers. If you're still in need of assistance, please contact us directly with your order number and well be happy to help find a resolution. ibspot.com **********************************

  • Marry Ann S

    Date: 04/08/2025

    I will NEVER do business with them again! I will NEVER RECOMMEND them to anyone. First the item took a while to arrive. And then the seal of the box that the item that I ordered was broken. I tried calling them but the phone number doesn't work. I have emailed them and up to this day no reply. This is really frustrating and I totally felt ripped off.

    IBSpot.com

    Date: 10/06/2025

    Were sorry to hear about your experience and understand your *************** contacted us via email on March 16 regarding the broken seal and included photos of the item. We responded on March 17 to confirm that we would issue a return label, which was then provided on March 19.However, we did not receive any further communication from you, nor did we receive the returned item. If you're still interested in resolving this matter, wed be happy to assist please reach out to us with your order details. ibspot.com **********************************

  • Valentina N

    Date: 03/24/2025

    Our business's trademarks and copyrights were violated by ***************************** are ************* and the holders of the SELECTOOL Patent. ********************************************* blatantly copied our images from our website, claiming to sell our products, thus deceiving and exploiting our customers. The fact is: we do not sell our products wholesale, so no one except us has an inventory. Here is the link to their website: ****************************************************** These are illegal activities that must be stopped; please assist us in bringing justice. Thank you**************

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