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Business Profile

Digital Advertising

eLocal.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.52

Average of 104 Customer Reviews

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Review Details

  • Nail G

    Date: 10/23/2024

    I have been working with Shalamar for about two years now. She is very kind and knowledgeable. I am really happy to work with her.

  • Hannah W

    Date: 10/23/2024

    ELocal is a great company to work with! They are responsive, courteous and provide quality service leads for our business. We appreciate their assistance with our business so much! Thank you guys!

  • Vuqar M

    Date: 10/23/2024

    We have been using E-Local's pay-per-call platform for our appliance repair business, and we have encountered a concerning issue regarding one particular call. A recent call (ID: ***************** was transferred to us, and despite the customer being informed that our technicians speak fluent English (in addition to other languages), they insisted on having technicians who speaks only English. This raised a serious concern, as such discriminatory language and preferences should not be toleratedespecially in a diverse country like *****************. It is disappointing that this call was validated by E-Local, and we were charged for it, despite the customer clearly fixating on unacceptable and discriminatory reasons for not proceeding.We find this charging practice not only unreasonable but also damaging to the integrity of professional businesses. This is not the first instance where we have been charged for unqualified leads, and we request full compensation for all similar calls that have been unfairly billed to us.We hope E-Local will take this issue seriously, as it raises concerns not only about billing but also about the standards we all must uphold in promoting diversity and fairness in our business dealings.Furthermore, it is worth noting that some of E-Local's newer customer service agents seem to be inadequately trained in their duties, which directly affects the platforms reliability and negatively impacts our business. Poor handling of such matters ultimately reflects on our reputation, and it is unacceptable that we continue to be charged for unqualified leads.Thank you.

  • Gregory H

    Date: 10/22/2024

    Working with Shal has been a great pleasure! I work with several lead generation companies and E-Local is one of my favorites. Having the customer call you directly is top tier advertising. Keep up the good work.

  • Cory C

    Date: 10/21/2024

    ELocal Truly stands behind their word.They give small businesses opportunity to grow. I am proud to say this is a legitimate company thanks again ELocal.

  • Ceasar M

    Date: 10/18/2024

    ********* ***** at E-local is the best. Her customer service goes above and beyond to make sure she helps me. Returns my calls on time always! Thank you *********.

  • Andre B

    Date: 10/18/2024

    E-local is amazing! It's a no-brainer to use a lead generation company like them. You can dispute bad calls and get a credit back unlike running your own ****** ads. Plus the team they have there is 5 star! My account manager ******* is the greatest. She's always there when I need her, goes above and beyond to help me with any issues that I'm facing. Shout out to another account admin ***** she's awesome too.

  • lawrence D

    Date: 10/17/2024

    Ill start by saying **** is a huge asset to any company they should be very grateful to have him. Quality of the Leads are good . Trying to get a credit needs some improvement, not for the extra mile **** goes I would have moved on .

  • Aaron J

    Date: 10/17/2024

    I have had an extremely positive experience with Elocal! I have all of my questions answered in a timely manner. When I have concerns or issues that need to be addressed, I get a response either by the end of business that day or first thing the following morning. I would recommend this service provider. Thank you eLocal for supporting our small business!

  • Brian B

    Date: 10/17/2024

    I am an attorney and I have been using eLocal for legal leads and I am very happy with their performance thus far. eLocal company is very responsive and easy to work with. Also, I found their lead dispute policy to be very generous and reasonable compared to other lead provider companies. I would highly recommend using eLocal to generate leads for your business.

eLocal.com is BBB Accredited.

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