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Average of 207 Customer Reviews
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Review fromGeraldine W
Date: 07/31/2024
2 starsMaybe I dont understand how this worked? When we signed up it was a now or never deal. What I dont understand is the amount of all my finances is now being paid to JGW and it includes all the interest on credit cards and personal loans. How does this save me money or does JGW use that as their feeReview fromDonna L
Date: 07/30/2024
1 starJGW has caused a further decline in my credit in addition to creating a CHARGED OFF account, which is a seven year detrement to my credit history. JGW are sweet talking scam artists. I was t even late.on one payment when I signed up for their service to consolidate my payments. They must have seen me coming a mile a way and suckered me in. They took advantage of an older person. TRAGIC. WHY would they sell an account that wasn't late to someone, which caused a charged off account on my credit report. I will be consulting an attorney. DO NOT TRUST ANYTHING THEY SAY. Your accounts become increasing delinquent so that creditors will take any type of settlement, they offer and your credit rating is ruined. I am now losing sleep over how I have been scammed. They NEVER told me my accounts would be charged off. Why would or should I be paying for their service?? I still have not received my can cancellation paperwork and I imagine it is because they are trying to calculate how much I owe the in fees and charges. As I said before, now I need to contact an attorney and spend additional money on JG Wentworth that was supposed to help me. They need to reverse the charge-offon my credit report immediately!!Review fromJohn M
Date: 07/24/2024
5 starsJGW is doing everything that they said they would. I don't have to deal with the creditors, and they are quickly resolving my situation.
J.G. Wentworth
Date: 08/08/2024
It is so nice to hear how much of a positive experience you are having with our team - thanks for sharing!Review fromKelle G
Date: 07/23/2024
1 starJGW's broker. ****, promised an advance of $40K quicky for a large purchase. I told JGW that I ONLY WANTED TO DO THE TRANSACTION IF I COULD GET A LARGE ADVANCE WITHIN 2 WEEKS. They said they understood and that the large advance wouldn't be a problem. They sent $14K after 3+ weeks which wasn't enough to meet my needs. I never would have entered into the arrangement if not for JGW's deception. I told them I was going out on a limb because they told me they would give me the money, which is why I took out a high interest loan assuming it would be paid off in 2 weeks or less with the $40K advance but they never sent the $40K advance. I have been losing money in huge sums weekly since. I am stressed and at extreme financial risk because JGW enticed me to sell payments under false pretenses. Now, it's 2 1/2 months later and i still don't have the money. I have no idea how I will recover from the losses caused by their lies. I am now looking to hire an attorney to help me get the funds from JGW, which will cost more money. I will likely have to *** them for not sending what they promised. I hope a lawyer will help me get what is owed and lost via deception. Do not believe them no matter what they tell you. They will say anything to take people's annuities. Their fees are way too high. It is absolutely all loss without enough gain. Remember, I still don't have my funding and it's been over 2 1/2 months! When I sought help from ****'s boss, ****, he instantly became rude and hostile. He asked me to send him texts of a conversation I had with ****, so I did, and he then was angry I sent the texts. He asked me to quit texting him. I said, "You asked me to text you the conversation with ****." I don't trust them and have nothing but regret for engaging this company. Truly an awful experience that never seems to end.Review fromJason M
Date: 07/18/2024
1 starI ran into JG Wentworth when I was trying to find a source for a consoliation loan. Within five minutes of starting the search, these guys were calling and emailing me. The only company I ran into that was more aggressive was NDR. They gave a big speech and sale on how they don't collect any fees unless there's a settlement and at the end - and conveniently fail to get into all the little nickle and dime fees they hit you with to "open" the account. I guess **** in the back room has to buy folders to keep your files in? Not to mention they really gloss over the fact that the recommendation is to stop paying your bills - which leads to fees and interest piling up faster than they were before. Which means their estimates are thrown off, because they're based on where you started. Between that and the 25% bounty they collect, I don't know how often you actually end up saving all that much with these guys. I only got a few weeks in before I spoke with an attorney about Chapter 13 and seeing about paying off 100% of the principle without the interest I was drowning in, which was the whole point all along. I notified JG Wentworth that I was going to cancel - and the people who were breathing down my neck the SECOND they got my contact information and had contracts for me to sign within MINUTES are now telling me it'll take a good week or two for them to "process" my cancellation. I get the idea of limited options and beggars not being choosers - but I wouldn't suggest anyone fool around with these guys. Not without talking to people who aren't looking to score a sizeable bounty on getting you to sign with them. And don't talk to other settlement companies about each other - they'll all pretend they have to be professional while pointing out all the insane problems inherent to the program they're trying to sell you on.Review fromKevin N
Date: 07/09/2024
1 starIf you give them your information once, they will contact you FOREVER. I have asked them to stop calling me and to stop sending mail and email, but they DONT STOP. They are like aggressive vultures.Review fromGrace D
Date: 07/04/2024
1 starIm not happy that other people have been swindled by these jokers. However, its comforting that Im not just imagining it. My mothers account manager, along with two customer service team members (in name only), and even the complaints department (complaint@jgwentworth), have all ignored my emails containing indisputable evidence that funds sent by the reputable annuity company to JG Wentworth shouldve been transferred to my mother. Instead, JG Wentworth deposited the check and failed to notify my mother. We only discovered this because I followed up with JG Wentworth. (By the way, I have power of attorney for my mother, so their lack of response is unjustifiable.)Please do yourself a favor and stay away from this unethical company. They are the company equivalent of a narcissist. Thank God I should be able to resolve this directly with the annuity company.For your financial security and sanity, I cannot stress enough how important it is to steer clear of JG Wentworth and their suspiciously positive reviews. The BBB website is not like ****** reviews; I question why the BBB allows such posts. I always thought the BBB was meant to help resolve disputes with companies who won't cooperate directly. JG Wentworth has even manipulated BBB reviews for their own benefit; BBB, where are the safeguards?I am willing to provide irrefutable proof of JG Wentworth's misconduct to the BBB or any relevant authority that can assist in resolving this matter.Review fromWilliam H
Date: 07/03/2024
5 starsI am very impressed with your service. I didn't think it would go this well.J.G. Wentworth
Date: 07/16/2024
Hi *******! We are so happy to hear how much of a positive experience you are having - thanks for sharing!Review fromKathyAnn M
Date: 07/01/2024
5 starsI truly appreciate the offer and the assistance from J.G. WENTWORTH. I am looking at retirement next year and I want to have minimal debts when I do so. With these fixed payments it is much easier to meet my goals.J.G. Wentworth
Date: 07/08/2024
Hi ********! We are thrilled you appreciate working with our team to find the best financial path for you - thanks for sharing!Review fromWilhelmina O
Date: 06/20/2024
1 starI was expecting to get personal loans consolidated. Money was taken out of my check for 2 years in the amount of ****** and they still have not paid the loans I had on file with them. JG Wentworth worked with a firm called ****** Law LLC and they are the ones I was dealing with. Now Im requesting a refund in the 2 years I have been paying and it should be more than ********. ****** Law LLC did nothing to help me and ** still receiving letters from court stating wage garnishment from creditors. This has been costing me a lot for the past 2 years paying a company who has not helped me resolve my loans. I believe they would owe me a refund in at least $ ****** which may be 2 years worth paying every month ****** . I just want to resolve this situation with a refund so that I can pay the loans off on my own. Thank you in advance
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