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Customer Review Ratings
Average of 207 Customer Reviews
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Review fromJayonna L
Date: 02/06/2023
5 starsI made the hesitant decision of selling my structured settlement. I did lots of research on the best and most reliable/company possible. Then I came across JG Wentwroth. This was truly the best decision I’ve ever made. I appreciate this company and being a proud customer. Vance McKenzie was one the best workers with the company, very helpful, transparent and upfront and trustworthy. The rest of the staff I worked with was amazing as well. I absolutely recommend this company if you’re selling a structured loan or any other business transactions. Great company and trustworthy.
J.G. Wentworth
Date: 02/07/2023
Hi Jayonna! We are thrilled you appreciate working with our team to find the best path for yo - thanks for sharing!Review fromJoshua G
Date: 02/01/2023
1 starThese guys call me weekly send emails send mail. I called and listened to a quote to get a free 50 gift card. The guy gave the quote it was super low and then told me he’d do the gift card feb 1st. I call back up and a supervisor was rude as hell telling me oh you must be hurting for that fifty bucks. I’m not but time is money and they wasted mine.Review fromVirginia R
Date: 01/31/2023
5 starsThank you you have been moving it seemed slow but things are finally working out and looking better.J.G. Wentworth
Date: 02/01/2023
Hi Virginia! We are glad you enjoy working with us so much - thanks for sharing!Review fromSharon B
Date: 01/26/2023
5 starsThe staff at JG Wentworth have been kind and easy to work with. They helped me to set up a payment plan that made life easier for me.J.G. Wentworth
Date: 01/27/2023
Hi Sharon! We are so happy to hear how much you enjoy working with us - thanks for sharing!Review fromRashana S
Date: 01/26/2023
1 starThey are not truthful and I spent 8 months watching my credit score go from 685 to 520. It’s not worth it if you have great credit or decent credit don’t fall for this program it is a scamReview fromAnthony S.
Date: 01/18/2023
1 starThey Took advantage of me during covid and told me i was getting a good deal.... after i told them i was going homeless and i needed to sell my annuity to get a place they took 40% of my last annuity i was 22 and scared i was going homeless at the time and now i have no money left from my annuities after they hounded me multiple times before that... out of 300k i saw maybe 130k of it.... now im honestly depressed and wishing i never dealt with them. DO NOT SETTLE FOR ANYTHING UNDER 15% when selling your annuity to them. That is the base offer they're supposed to give it to you at. Instead i was gouged because they knew i was vulnerable. -Anthony sennReview fromCasondra P
Date: 01/14/2023
1 starThis company will lie and miss lead you when they say they can help you consolidate your debt for less then you owe and quicker. They neglected to tell us they would charge us 25% of the balance of our credit cards before negotiating them down. So we actually paid more then we would have. We were told our credit would take a small hit but they would have our credit cards taken care of in 3-6 months one year later our credit had dropped over 200 points. they still had not worked out an arrangement with one of the 3 cards. We explained to them when they called we were making minimum payments since our 3year is was going through cancer treatments out of state. Then she passed because the doctors messed up we were getting a wrongful death settlement
in the year. They still swore we would pay less if we signed up with them. We had to take care of one card our self cancel the other 2, witch we were able to negotiate a lower payment with the credit card companies since we were paying it in full instead of jg Wentworth making small payments to them so they could take there 25% of the original balance first. We paied them almost 5000 dollars and all they paid was 1200 to one card just over 100 to another and nothing to the 3rd card. After closing the account and having them removed I explained we should not owe them 25% when they did not do there jobs, lied and miss lead us. They knew we wanted to sell our house and move by the end of year because it had been way too hard being in the house I watched my baby girl die in but they didn't care. They're refunding about 700 that they had in a trust for there payments. For all the hard work they did screwing us over they profited almost 4000 for basically nothing but destroying our credit and any chance of ud moving. I really incurage anyone looking to consolidate not to work with them. We have spoken to a lawyer and will be taking them to court. They're excuses is we signed the contract, but they failed to do there job.J.G. Wentworth
Date: 01/16/2023
Thank you for your message. We apologize for any inconvenience this may have caused you. It was an uncommon instance and we’ll do better in the future.Review fromMiguel C
Date: 01/07/2023
5 starsI really appreciate the great and meritorious work you do with my debit consolidation program. It means a great help to me. I promise to have an available balance every month until the end of the program. Congratulations!J.G. Wentworth
Date: 01/07/2023
Hi Miguel! It is so nice to hear how much you appreciate working with us to find the best path for you - thanks for sharing!J.G. Wentworth
Date: 01/09/2023
Hi Miguel! We are so happy that you appreciate working with our team to find the best financial path for you - thanks for sharing!Review fromMiguel C
Date: 01/06/2023
5 starsI really appreciate your excellent and dedicated management on my debit consolidation program. I promise to continue having the balance ready each month until the end of the program. Congratulations on your dedicated professional work! I admire to all your staff members!J.G. Wentworth
Date: 01/06/2023
Hi Miguel! We are thrilled you are having such a positive experience with our team to find the best path for you - thanks for sharing!Review fromRobert G
Date: 12/29/2022
5 starsMy Debts were overwhelming me. Contracting J. G. Wentworth was absolutely the best decision I made to fixing and resolving my debts. The progress has been wonderful. The support from the customer support team is 5 Star ?????. The company is 5 Star. I was struggling for a long time....Sleepless nights, anxiety, depression and just was not myself. J.G. Wentworth has made me physically and mentally better....I was totally lost. JG Wentworth is giving me my Life back again...Thanking them will never be enough...I see the light. I just need to stick to the plan...Thank You JG Wentworth ?????????J.G. Wentworth
Date: 12/30/2022
Hi Robert! We are thrilled to hear how much of a positive experience you are having with our team to find the best path for you - we are excited to be on this journey toward the financial future you deserve!
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