Reviews

Review Details

• Review fromCraig S

  Date: 03/19/2023

  1 star
  With regards to JG Wentworth my wife and I started working with them in July at the time we had 17 accounts to which we then removed four of them. Each month we were paying almost $ 1000 a month to which out of the 13 accounts left they settled with 3 of the bigger ones to which alot of the smaller ones were left over. Each month it just seemed that we were throwing away $ 1000 dollars a month to only have settled 3 accounts and it seemed like we were weren't ever gonna get out of this program while our credit scores continued to tank. We made the decision to consult an attorney and she gave me sound advice on what to do and so we made the decision to do what she instructed. Upon calling into JG Wentworth to opt out of the program the advocate did his best to con me into staying in the program and even suggested to pay JG Wentworth while going through the legal process to which I found that statement to be unethical. This advocate also stated that if we stayed in for another month we'd be eligible for a loan to pay off the other 10 accounts to.which we had paid 7 months on time with no loan offer to me I felt that he did all that he could to keep us paying that $ 1000 a month while keeping money that we had leftover in out account towards fees on 3 accounts to which they were already collecting fees on to me this is taking advantage of people that need help.

• Review fromRebecca M

  Date: 03/09/2023

  5 stars
  Thanks for offering Hope to a situation that seemed hopeless. I felt like you threw me a logical solution to my drowning in debt. Working with your agents was a good experience. They talked with me in a way that was easy for me to understand. Thank you for that, Tim.
  

  J.G. Wentworth

  Date: 03/13/2023

  Hi Rebecca! It is wonderful you appreciate working with our team - thanks for sharing!

• Review fromJames R

  Date: 03/07/2023

  5 stars
  Yall are doing great always answers questions when I call and very polite.
  

  J.G. Wentworth

  Date: 03/08/2023

  Hi James! We are pleased you enjoy working with us so much - thanks for sharing!

• Review fromMary S

  Date: 02/28/2023

  5 stars
  I want to commend JG Wentworth with the highest accolades for keeping their word and promises in helping people get on track with their finances. I definitely recommend this organization to help anyone with financial advice and they are a trusted and reputable company that has served many for many years. I can truly attest that they are true to their word. Transparency and honesty from the beginning all the way to the end, nothing changes but only gets better as they proposed when I signed on. Thank you JG Wentworth for handling my personal financial affairs.
  

  J.G. Wentworth

  Date: 03/01/2023

  Hi Mary! We are so happy to hear how much you appreciate working with our team so much - thanks for sharing!

• Review fromMeredith C

  Date: 02/27/2023

  1 star
  I was looking into bankruptcy, filled out a form for basic information expecting A CALL for it. They have been calling me from SEVERAL wireless numbers in several states and they keep harassing me. I'm going to file bankruptcy else where. Area Code 270 is one number they used and they called Wednesday 2-22-2023 at 3:18pm, 7:24pm, 7:27pm, 9:26pm, the next day Thursday 2-23-2023 at 9:26am, 1:28pm, 1:46pm. They then began texting me and I told them I was not interested anymore and I blocked the number. They did not remove me from their call list even when I requested it. Now they have called me using 207 area code on Friday 2-24-2023 at 10:20am. They are now using a 469 area code and they called at 2-25-2023 at 4:31 pm. All WiFi numbers, all the same intro and I have told them several times to remove me and I am no longer interested in using their services. One call would have been enough, but it has turned stalker-ish and they won't stop calling. Don't bother reaching out to these people because once they have your number, they won't stop calling, they are only in it for the money and not in the business of helping people. They will stalker call you so you'll give up and use their services instead of finding a reputable lawyer, who won't harass you like these folks do.

• Review fromBrooke B

  Date: 02/27/2023

  1 star
  Can’t say I recommend the debt settlement program. They may seem empathetic and nice on the line, but at the end of the day they’re sales people. They don’t give you all of the information upfront and unfortunately I relied on them without educating myself on my own. Be cautious. Doing the settlement program ended up costing me more than if I had settled the debt on my own. They have you default on EVERYTHING enrolled in the program, completely destroying your credit. Furthermore because I kept ignoring the creditors per JGW instruction I ended up getting sued by one of my creditors & started incurring court filing fees. Because of this creditor & a few other going into “pre legal status” JGW encouraged me to take a loan out with one of their partners, new credit America. Now Im back into a high interest loan arrangement because I needed to settle the accounts quickly due to my creditors beginning legal action against me. I now have multiple negative derogatory marks that will last on my credit report for seven years, a lot longer than JG Wentworth told me. Furthermore (and to my horror) JGW did not tell me that all of my settled that would be taxable income, even when I questioned them when the first form came in last year for one single settled account. I called to inquire & They told me that it was a rare occurrence and most creditors don’t even bother with sending those out, which was absolutely not true. This year, I got a 1099C from ALL my creditors. They just cost me thousands of dollars on my tax refund. I would’ve never signed up for the program if I had known that I would be penalized like that. I would’ve been better off filing bankruptcy because I would’ve had just a derogatory mark and be the free out of the burden of paying out a high amount every month but now I have both derogatory marks, and struggling to continue to try to pay every single month. I encourage other potential clients to do your research on this type of endeavor before you proceed.

  Brooke B

  Date: 02/27/2023

  Typo: Settled debt= taxable income

• Review fromdwin b

  Date: 02/24/2023

  1 star
  Would NOT do it!!!! To sum everything up> JG Wentworth is the 3-party debt collector. JG Wentworth basically has to wait for 90-210 days for your account to be in CHARGE OFF status B4 they can negotiate your balance WITH late fees/interest fees. Or let them tell it you have to have more money in your account so they can negotiate terms on your behalf. So, to gave you an example:
  Balance on cc $1000
  late fees/interest fees (90-210 days) $500
  (LATE pymnts are reported and will not be REMOVED after paying off debt)
  Now your cc balance is $1500. JG Wentworth will have to wait those 90-210 days then negotiate your balance of $1500 not $1000. They wait till your account is CHARGE OFF. So again, they (JG Wentworth) are playing the collections Department? So, you have to ask yourself did you save? Or did a company just get over you?
  So, you are just walking in the fire and lit the fire and placing yourself in it. My credit score drops 200 points now I have to see what i can do to save my own self. All i wanted to do was make one pymnt to pay my debt and save the remaining. Thank JG Wentworth my dream of buying a house next is OUT THE QUESTION. THANK YOU SOOO MUCH!!!!!!

• Review fromLynda B

  Date: 02/23/2023

  5 stars
  I am very satisfied with the services that JG Wentworth has provided for us so far in helping with our particular situations. Am looking forward to our continued business transactions with them. I initially started talking with Khalif
  about what JG Wentworth could help get my credit cards paid off. It took a few months get the ball rolling but I understand why. Now everything is coming coming together. So far three cards have settled and the forth one will be paid off in January 2025. I am very excited about this. Thank you Khalif and the support team for helping me sleep better. ????
  

  J.G. Wentworth

  Date: 02/27/2023

  Hi Linda! We are thrilled you enjoy working with our team so much to find the best financial path for you - thanks for sharing!

• Review fromArmand S

  Date: 02/22/2023

  1 star
  I'm totally not happy with the service I received from jg wentworth I have finished making payments over a year and I still have credit company leaving nonpayment remarks on my credit report monthly for a account that they said they paid I call customer service of jg and they say its clear when I call credit company I still owe a balance plus when I finished paying all accounts I had money left over in account it was supposed to be refunded it disappeared do yourself a favor don't use jg

• Review fromSandra A

  Date: 02/08/2023

  1 star
  I signed up for a retirement seminar, but did not attend. I really was interested in receiving some sort of retirement handbook the company was giving. I have told them that I am not interested in any "free consultation," and I want no further contact. I even blocked them on my phone. Somehow they continue calling me everyday and leaving voicemail messages. If this continues, I will report them.