Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Services

J.G. Wentworth

Reviews

Customer Review Ratings

3.04/5 stars

Average of 207 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDavid G

    Date: 08/21/2025

    5 stars
    If you need credit relief and can't get out of the hole on your own this is the way to go. Don't believe people saying it's a scam just because they didn't see thousands in credit debt wiped away in a couple months. Keep in mind you didn't get yourself in this hole over night so it'll take a little time. They are there to help. And they do just that. Very accommodating and respectful. Thank you JG Wentworth for helping me.

    J.G. Wentworth

    Date: 08/28/2025

    Hi *****! We are thrilled to hear how much of a positive experience you are having with our team. We are excited to be on this journey towards the financial future you deserve!
  • Review fromLisa B

    Date: 08/19/2025

    5 stars
    Im so grateful to work with JG Wentworth. this is the only debt group that has done anything. Ive significance for me and my situation. My credit score has already gone up 25 points since last week. They are easy to work with, very professional and efficient and answer any questions that someone might have about the program.

    J.G. Wentworth

    Date: 08/20/2025

    Hi ****! It is so nice how much you appreciate working with our team - thanks for sharing!
  • Review fromSteve H

    Date: 08/19/2025

    5 stars
    JG WENTWORTH is a very big Professional Company. They know what theyre doing. They cover all the bases.

    J.G. Wentworth

    Date: 08/20/2025

    Hi *****! We are so happy to hear how much of a positive experience you are having with our team - thanks for sharing!
  • Review fromLinda P

    Date: 08/18/2025

    4 stars
    I signed up with Wentworth 3 years ago, and they did what they promised. They negotiated my credit card balances, so I could pay off principal only, at a reduced amount. Ive now paid off almost everything, and feel wonderful about that. Im grateful to the team at Wentworth, for negotiating good deals for me.

    J.G. Wentworth

    Date: 08/19/2025

    Hi *****! We are thrilled to hear how much of a positive experience you had with the program. We wish you the best of luck!
  • Review fromBridget H

    Date: 08/16/2025

    1 star
    I will never call this business again. The man I spoke with was condescending and rude. I was explaining my debt and he said we'll, I can see that your not trying to pay your debts. Which was not true and he told me about something on my credit that wasn't true but because I attempted to explain. He hung up the phone on me

    J.G. Wentworth

    Date: 08/20/2025

    Hi *******, we apologize for any inconvenience this may have caused. Please give us a call at your earliest convenience so we can make this right: **************.
  • Review fromTerry S

    Date: 08/16/2025

    5 stars
    Very efficient and knowledgeable as I was guided through the process.

    J.G. Wentworth

    Date: 08/18/2025

    Hi *****! We are pleased to hear how much of a positive experience you are having with our team - thanks for sharing!
  • Review fromJoshua P

    Date: 08/15/2025

    1 star
    My mom did buinsess with them and still is stuck. She's it the process of getting sued by some creditors they are suppose to take care of. Bankruptcy is so much easier and faster. Doing this just destroys your credit even longer over time and takes even longer to rebuild. Don't do it.

    J.G. Wentworth

    Date: 08/20/2025

    Hi ******, we apologize for any inconvenience this may have caused. Please give us a call at your earliest convenience so we can make this right: **************.
  • Review fromLorenzo A

    Date: 08/15/2025

    1 star
    I was doing the debt consolidation with them. They were charging me $175 every 2 weeks of that only $60 was going towards paying off my debts the rest was for their fees.

    J.G. Wentworth

    Date: 08/18/2025

    Thank you for your feedback - we asked a representative to reach out and address your concerns.
  • Review fromRYAN F

    Date: 08/14/2025

    1 star
    700+ credit score, no negative remarks in 15 years on credit, 150k a year salary. cannot offer any loans under the 70k i asked for. i just wanted to consolidate 16 payments into one. they wanted to do a program that has me stop paying bills to get lower settlements and ruin my credit. unacceptable.

    J.G. Wentworth

    Date: 08/28/2025

    Thank you for sharing your experience. Were sorry to hear that our program didnt meet your expectations. Our goal is always to provide solutions that align with each customers financial goals while preserving their credit health. We understand how important your credit and financial stability are, and we regret that our options didnt suit your needs. If youd be open to it, wed appreciate the opportunity to revisit your situation and explore any alternative solutions that may be a better fit.
  • Review fromVionnie P

    Date: 08/13/2025

    5 stars
    ******* ********* is amazing! So easy to apply and he was very helpful! Looking forward to getting these bills paid and getting my life back on track after a divorce!

    J.G. Wentworth

    Date: 08/15/2025

    We are pleased to hear how much of a positive experience you are having with ******* to find the best financial path for you - we are excited to be on this journey towards the financial future you deserve!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.