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Business Profile

Uniforms

DENNIS Uniform

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniforms.

Complaints

This profile includes complaints for DENNIS Uniform's headquarters and its corporate-owned locations. To view all corporate locations, see

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DENNIS Uniform has 15 locations, listed below.

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    Customer Complaints Summary

    • 138 total complaints in the last 3 years.
    • 63 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/14/2025

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for two long sleeve white uniform shirts and four short sleeve uniform shirts on September 3rd, 2024 (order total $206.67). On September 7th, 2024 I recieved the two long sleeve shirts ($63.90). I have not received the remaining four short sleeve shirts from the company. I sent a follow up email on October 16th inquiring about the status of the remaining shirts but did not hear back. I sent another email on February 10th, 2025 and have still not heard back. The links on their website are not working and ther e is no number listed to call for help. I was charged the entire $206.67 on September 3rd but still do not have the remaining items. I don't care to recieve the outstanding items as they likely no longer fit my son at this time, but would like a refund for the items I did not receive.

    • Initial Complaint

      Date:02/03/2025

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid for goods not received and then company closed.

    • Initial Complaint

      Date:02/03/2025

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Just like everyone else! We purchased goods from this company and never got them.

      Just REFUND OUR MONEY!

    • Initial Complaint

      Date:01/14/2025

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a uniform in October 2024, they claim it takes 4 weeks to ship items. After 4 weeks my status remained the same “unfulfilled” on their website in my account profile. I tried contacting the by customer service repeatedly and no one responds. Every time I call; you can not get anyone on the phone. I am going to the store tomorrow in person to speak with someone if possible. They are clearing ripping people off. I found numerous reviews of people saying the same things online about this store.

    • Initial Complaint

      Date:01/02/2025

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed two orders for school uniforms for my children. Each order was only partially fulfilled. On September 19, 2024 I paid $87.22 for two dresses. Only one has been shipped as of 1/2/25. The dress for $38.70 has not been fulfilled. On Oct 2, 2024 I ordered shirts and dresses. The long sleeved shirt for $31.90 has not been fulfilled.

    • Initial Complaint

      Date:12/15/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 2 uniform shirts on August 3, 2024 totaling $ 89.18, which includes the shipping fee of $ 10. To date, I have not received the items that I paid for. I have called plenty of times to no avail.

    • Initial Complaint

      Date:12/11/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order placed for 2 green sweatshirts on October 13th. Since then, we have been informed through our school (as dennish uniform was their only uniform provider) that Dennis uniform has gone out of business. There is no way of contacting them. Every number I call results in a busy signal or disconnected. I will take the products I ordered or the money returned. Thank you for help in this matter.

      Crew Neck Sweatshirt
      $28.20

      Color: 136 - Green
      Size: Youth - YM Youth Size 10
      Logo: Z6O
      136 - Green / Youth - YM Youth Size 10 / Z6O
      School Code: bt00sj_sweatshirts
      Grade: 3
      Gender: GIRLS
      Estimated ship date not available for this item


      $28.20

      Color: 136 - Green
      Size: Youth - YM Youth Size 10
      Logo: Z6O
      136 - Green / Youth - YM Youth Size 10 / Z6O
      School Code: bt00sj_sweatshirts
      Grade: 3
      Gender: GIRLS
      Estimated ship date not available for this item

      SKU 090000Z6O136YM

    • Initial Complaint

      Date:12/10/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 10/16/2024 I placed an order with Dennis uniforms. The order was for 1 sweater, 2 sweatshirts, 2 sweatpants and 6 uniform pants. The total cost for the order was $426.46. The order number is ***********. I am unable to get ahold of Dennis uniforms through email or phone. I have not received my order. I do not know what to do about getting my refund or getting my product.

    • Initial Complaint

      Date:12/10/2024

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi, I placed an order with Dennis uniforms (order #***********) on October 4, 2024. I have been charged for all items in the order but have only received 1/3 items. I am missing the 1/4 zip pullover sweatshirt for $33.90 and the 1/4 zip mock neck micro fleece pullover for $39.90. The items for this order in my account on their site are listed as unfulfilled. I was informed by my son’s school that they have gone out of business. I emailed them for a refund after a call that resulted in me sitting on hold indefinitely on 11/19/24. They have not responded to my email and I attempted to call them again today and the number doesn’t appear to be working anymore. I have not received the items I paid for and would like my money back.

    • Initial Complaint

      Date:12/03/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Uniform items were purchased in 07/2024 in store paid in cash. Items were out of stock and we were told that the items would ship to us in 4-6 weeks. Received one skirt 6 weeks later and it was not the size ordered. Since we paid in cash they left a credit on our account because the employee said they could not give cash refunds. Never received anything from the order. I want a full refund for the $214.35 paid.

    DENNIS Uniform is NOT a BBB Accredited Business.

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