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Business Profile

Mobile Phone Service

Consumer Cellular

Reviews

This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Cellular has 3 locations, listed below.

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    Customer Review Ratings

    4.26/5 stars

    Average of 5,283 Customer Reviews

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    Review Details

    • Review fromJane O

      Date: 09/16/2025

      5 stars
      Contact at CC was great hooked me up in a few minutes. Loved th3 service.

      Consumer Cellular

      Date: 09/18/2025

      We love hearing that ****! We truly care about our customers and want them to have the best experience with service, phone and plan options. We look forward to serving you for many years to come. Thank you for your feedback!
    • Review fromMike B

      Date: 09/16/2025

      5 stars
      Ordered a ******** g2025 to replace my ******** g power. Excellent price, incredibly easy swap.With my old phone placed next to my new phone on the same Wi-Fi the complete image copy took very little time and left me with almost nothing to do to transition. Easy-peasy.

      Consumer Cellular

      Date: 09/18/2025

      Thank you for your feedback, ****!. We're pleased to hear that it was easy to activate and set up your new ************* your new phone! 
    • Review fromCharles H

      Date: 09/16/2025

      3 stars
      Not happy with the service to switch from apple iPhone to ****** pixel 10 tech support at target is a joke!

      Consumer Cellular

      Date: 09/18/2025

      I'm sorry to hear about your phone issue *******. If you're still having trouble, please contact us at the number above; our U.S.-based customer service team would be happy to assist you.
    • Review fromRonald E

      Date: 09/16/2025

      5 stars
      Shipping was very fast product was as advertised. Overall very good experience

      Consumer Cellular

      Date: 09/18/2025

      We're pleased to hear that the phone was delivered on time and meets your expectations. Thank you for your review, ******!
    • Review fromROBERT W

      Date: 09/16/2025

      1 star
      Never heard *** on delivery day. *** left note to advise next day attempt. *** did not appear next day. Their tracking email said "awaiting pickup" at their location. Scheduling time to do so.

      Consumer Cellular

      Date: 09/18/2025

      ******; We can appreciate how frustrating it is to be waiting for the Phone and wish there were a way for us to get it to the customer sooner. ********************** *** does not have a unique or advanced partnership regarding the shipment and delivery of phones. If *** is unable to secure delivery, we do not have the means to intervene on the customer's behalf. As the person receiving the Phone, you are the only one they can work with to reschedule or make changes to the delivery. Please contact us at the number above; our U.S.-based customer service team would be happy to assist you.
    • Review fromAnthony R

      Date: 09/16/2025

      4 stars
      My order came in quite quickly, I miss having a Target close by to actually shop for the phone at, the phone numbers and transfer of apps went well with the new app that allows that.

      Consumer Cellular

      Date: 09/18/2025

      We're pleased to hear that the Phone was delivered on time and the transfer of apps went well. Select ****** offers our phones, but you can also find them at most ******* and Consumer Cellular Retail Stores.  Thank you for your review, *******!. 
    • Review fromTimothy G

      Date: 09/16/2025

      5 stars
      yes, received my order the moto g 2025 cell phone

      Consumer Cellular

      Date: 09/18/2025

      We're pleased to hear that your Moto G was delivered. thank you for your feedback TH!
    • Review fromDennis K

      Date: 09/16/2025

      5 stars
      The Pixel ******************************* a short amount of time so I am very pleased.

      Consumer Cellular

      Date: 09/18/2025

      We're happy to hear that your Pixel 10 was delivered on time. Thank you for your review, ******!
    • Review fromRobert H

      Date: 09/16/2025

      5 stars
      Had just what I was looking for at a good price. Quick delivery.
    • Review fromJen S

      Date: 09/16/2025

      5 stars
      I've used this company for over the last 10 years. They are affordable, helpful, and responsive. I recommend them highly.

      Consumer Cellular

      Date: 09/18/2025

      We love hearing that ***! We truly care about our customers and want them to have the best experience, coverage, and pricing! We are honored by your loyalty and look forward to serving you for the next 10+. Thank you for your review!

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