Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,237 Customer Reviews
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Review fromJeffrey L
Date: 11/15/2025
3 starsQuick replacement for ******* Galaxy phone with broken screen, however, it took me a while to realize there was an aperture but no headphone ***** Also, why is it so difficult to move a calculator icon from limbo onto your working screen? Not Consumer's problem but aggravating nonetheless.
Consumer Cellular
Date: 11/17/2025
Thank you for sharing your experience *******! Were glad your ******* Galaxy replacement was handled quickly. The missing headphone **** and app icon placement are manufacturer design changes and can take some getting used to. Contact us at the number listed above if you need further assistance; our U.S.-based customer service team is happy to help.Review fromAnna U
Date: 11/15/2025
5 starsReceived sooner than expected. Set up was very easy. ThanksConsumer Cellular
Date: 11/17/2025
Thank you for sharing your feedback ****! Were happy to hear your order arrived sooner than expected and that setup was quick and easy. We appreciate you choosing Consumer Cellular and look forward to serving you!Review fromRaymond T
Date: 11/15/2025
5 starsEasy and quick to order and shipping was fast and on time.Consumer Cellular
Date: 11/17/2025
Thank you for sharing your experience *******! Were happy to hear your order process was easy and that shipping was fast and on time. We appreciate you choosing Consumer Cellular and look forward to serving you!Review fromrobert m
Date: 11/15/2025
5 starsawesome sim card arrived fast never any problems with this serviceConsumer Cellular
Date: 11/19/2025
We love hearing that! We do our best to ensure our customers have the best service, prices, and experience! Thank you for your feedback!Review fromBruce E
Date: 11/15/2025
5 starsNice being able to speak with an agent that spoke English that I could understand.Consumer Cellular
Date: 11/17/2025
Thank you for sharing your feedback *****! Were glad you had a great experience speaking with one of our representatives. Clear communication is important, and were happy we could make the process easy and comfortable for you. Thank you for choosing Consumer Cellular!Review fromRoberta Z
Date: 11/15/2025
5 starsVery great service I really appreciate it love the serviceConsumer Cellular
Date: 11/17/2025
Thank you for your kind words *******! Were thrilled to hear youre enjoying our service and that our team was able to provide the great experience you deserve. We appreciate you choosing Consumer Cellular and look forward to continuing to serve you!Review fromDouglas H
Date: 11/15/2025
5 stars**************** people were great. They are very nice and you can understand them. Can't say that about about 90 percent of other companies including my previous providers.Consumer Cellular
Date: 11/17/2025
Thank you for sharing your feedback *******! Were thrilled to hear that our customer service team provided a great experience and clear communication. We know how important it is to speak with someone who is easy to understand, and were proud to deliver that level of service. Thank you for choosing Consumer Cellular!Review fromCarol B
Date: 11/15/2025
5 stars*** was the perfect **************** *********** you!He took time to listen to the concern and helped my 95 yr. old friend so nicely. He made sure she understood and saw everything. What a thorough, thoughtful person - more like him!!!Consumer Cellular
Date: 11/17/2025
Thank you for sharing such wonderful feedback *****! Were thrilled to hear that *** provided exceptional service and took the time to assist your friend with care and patience. We truly value team members who go above and beyond to ensure understanding and comfort. Your kind words mean a lot, and well make sure *** is recognized for his outstanding support. Thank you for choosing Consumer Cellular!Review fromAnthony S
Date: 11/15/2025
5 starsVery good service to transition from my expensive T-Mobil to Consumer Cellular. The person on the phone from CC was extremely helpful.Consumer Cellular
Date: 11/17/2025
Thank you for sharing your experience *******! Were so glad your transition from T-Mobile to Consumer Cellular was smooth and that our representative provided the helpful support you needed. We appreciate you choosing Consumer Cellular and look forward to serving you!Review fromfrank s
Date: 11/15/2025
4 starsit was good and the agent was very helpful and caring.Consumer Cellular
Date: 11/17/2025
Thank you for sharing your experience *****! Were glad to hear our agent provided helpful and caring service. We appreciate you choosing Consumer Cellular and look forward to serving you!
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