Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,237 Customer Reviews
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Review fromMarty H
Date: 11/17/2025
5 starsFast easy and affordable. We finally got a fair phone carrier.
Consumer Cellular
Date: 11/18/2025
Welcome to Consumer Cellular! We truly care about our customers and want them to have the best experience, coverage and pricing. Our U.S.-based customer service is always happy to assist. Thank you for your feedback!Review fromBetsy M
Date: 11/16/2025
5 starsI called, unsure if I had done everything correctly online; I unfortunately didn't. I spoke to a customer service *** who was able to help me, and we got everything taken care of. The customer service *** was very knowledgeable, friendly, and VERY Helpful.Consumer Cellular
Date: 11/18/2025
Thank you for your feedback! We are thrilled to hear we were able to assist! Enjoy!Review fromEnrique G
Date: 11/16/2025
5 starsConsumer Cellular has the best deals on cell service. The transfer was great and the help we received was outstanding.Consumer Cellular
Date: 11/18/2025
Thank you for sharing this positive feedback *******. Were thrilled to hear that the customer found ********************** to have the best deals on cell service and that the transfer process was smooth. Were especially pleased that the assistance provided was outstandingour team works hard to make switching easy and stress-free.Review fromjames l
Date: 11/16/2025
5 starsagent spoke nvery ****** and explained everything give her a raiseConsumer Cellular
Date: 11/18/2025
Thank you for sharing your experience *****! Were delighted to hear that our agent spoke clearly and explained everything to your satisfaction. Well make sure your kind words are shared with the team.
We appreciate your business and look forward to continuing to provide excellent service.
Review fromGabriel A
Date: 11/16/2025
5 starsEasy to order but check out is confusing. It looks like you are buying a new wireless plan when you order phones or assc.Consumer Cellular
Date: 11/18/2025
Thank you for sharing your experience, ********************** Were glad ordering was easy, and we appreciate your comments about the checkout process. Your feedback helps us improve, and well review how the checkout flow displays plan information to make it clearer for customers.
We value your business and are committed to providing a smooth experience every step of the way.
Review fromBarbara B
Date: 11/16/2025
5 starsThe whole experience from start to finish has been fabulousConsumer Cellular
Date: 11/18/2025
Were thrilled to hear your experience from start to finish was fabulous *******! Thank you for choosing Consumer Cellularwe appreciate your trust and look forward to continuing to provide excellent service.Review fromJennifer M
Date: 11/16/2025
5 starsConsumer Cellular had wonderful customer assistance and affordability. ******* helped my teenage son set up his new phone with great patience, kindness and humor.Consumer Cellular
Date: 11/18/2025
Thank you for your feedback ********! Were thrilled to hear that ******* provided wonderful assistance with patience, kindness, and humor while helping your son set up his new phone. Well be sure to share your kind words with the team.Review fromSonia N
Date: 11/16/2025
5 starsWebsite easy to use. Fast delivery with standard shipping. Very happy with phone I received.Consumer Cellular
Date: 11/18/2025
Thank you for your feedback *****! Were glad to hear you found our website easy to use. Your experience matters to us, and we appreciate you choosing Consumer Cellular.Review fromMeria G
Date: 11/16/2025
5 starsConsumer Cellular is awesome to do business with! Everything they say on their commercials is true. Ive had to call them a few times to extend my due date and they did it without any questions! Added my son to my plan and it was quick and easy as pie! Recently ordered a new phone and the transaction went smoothly and the new phone setup was a breeze! I highly recommend consumer cellular to everyone! They are a pleasure to work with!Consumer Cellular
Date: 11/18/2025
Thank you for your feedback *****! Were thrilled to hear that your experience with Consumer Cellular has been awesomefrom adding your son to your plan to ordering and setting up your new phone. Were glad everything was quick, easy, and smooth, and we truly appreciate your recommendation.Review fromDavid A
Date: 11/16/2025
5 starsI was sent on a transcendental journey after I purchased this fantastic item from CC. I am very happy with the product, and if given the chance I would do it all over again without hesitation.Consumer Cellular
Date: 11/18/2025
Thank you for your feedback *****! Were so glad to hear youre happy with the product and appreciate your trust in Consumer Cellular. We look forward to continuing to serve you.
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