Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 5,283 Customer Reviews
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Review fromStephen Y
Date: 09/16/2025
5 starsAn honest company...delivered what it advertised...a breath of fresh air
Consumer Cellular
Date: 09/17/2025
We love hearing that *******! We truly care about our customers and want them to have the best experience, coverage, and pricing! We are honored by your kind words and look forward to serving you for many years to come. Thank you for your feedback!Review fromJill M
Date: 09/16/2025
5 starsI have never had a bad experience with Consumer Cellular. Their customer service is superb.Consumer Cellular
Date: 09/17/2025
Our U.S.-based support is always happy to help, ****.Thank you for your review!Review fromArthur L
Date: 09/16/2025
5 starsYour customer service has been awesome, The help we received setting our phones up was painless and expedient.Consumer Cellular
Date: 09/17/2025
Thank you for your feedback, ******! We're pleased to hear that customer care was helpful in the set up your new phones.Review fromVictor P
Date: 09/16/2025
4 starsProduct received Ok. No written startup instructions came with the phone. I had to search both the Consumer Cellular site and ****** to get the phone to transfer all data from my old phone. This could be made much simpler.Consumer Cellular
Date: 09/17/2025
Thank you for sharing your experience ******. We value our customers and want them to have the best experience with our customer service and products. We are sorry to hear this is not what you experienced. We do appreciate the feedback shared and are constantly looking for ways to better serve our customers.Review fromJess B
Date: 09/16/2025
5 starsNew phone arrived on time. customer service was very helpfulConsumer Cellular
Date: 09/17/2025
Thank you for your feedback, ****!. We're pleased to hear that your order was delivered on time and that customer care was helpful.Review fromJames G
Date: 09/16/2025
5 starsConsumer Cellular was very helpful in getting the new phone up and running.Consumer Cellular
Date: 09/17/2025
Thank you for your feedback, *****!. We're pleased to hear that our customer service was helpful in getting your new phone set up. Enjoy!Review fromGloria C
Date: 09/16/2025
5 starsI have been very pleased with CC. Their **************** is the best!Consumer Cellular
Date: 09/17/2025
We are happy to hear you are please with our customer service; we truly care about our customers and want them to have the best experience, coverage and pricing. Our US-based customer service is always happy to assist. Thank you for your review!Review fromVincent R L
Date: 09/16/2025
4 starsDelivery was "expedited" but evidently Wa St is on a one day delay for that system.Consumer Cellular
Date: 09/17/2025
We're sorry to hear about the delivery *****, *******. We appreciate your patience. Thank you for the review.Review fromMichael D
Date: 09/16/2025
5 starsI contacted Consumer Cellular about buying one of their sale phones and was talked through the process thoroughly by one of their agents.Consumer Cellular
Date: 09/18/2025
We're happy to hear that our customer care team was thorough and explained the process of your purchase. Thank you for your review, *******!Review fromRobin M
Date: 09/16/2025
5 starsEveryone I have dealt with has been great--very helpful! It has made the experience of switching carriers as seamless as possible.Consumer Cellular
Date: 09/18/2025
Thank you for your feedback *****! We're thrilled to hear that our staff provided exceptional service and handled everything seamlessly during your switch
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