Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,257 Customer Reviews
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Review fromJAMES K
Date: 09/16/2025
4 starsPURCHASED A LANDLINE UNIT FOR OUR HOME PHONE AT YOUR *************. LOCATION. SALESPERSON WAS RAYAH AND SHE WAS EXTREMELY HELPFUL AND A PLEASURE TO WORK WITH. ALSO TALKED WITH A REPRESENTATIVE ON THE PHONE WHO HELPED SET UP OUR ACCOUNT. VERY PLEASED WITH EVERYTHING RELATED TO CONSUMER CELLULAR. THANKS; ***** M ********
Consumer Cellular
Date: 09/17/2025
Welcome, *****; we're pleased to hear that Rayah was helpful and a pleasure to work with during the set up of your Home Phone Base. Thank you for your review!Review fromMelissa P
Date: 09/16/2025
4 starsI've had a pixel phone before and loved it, so when I was due for a replacement, I choose pixel. Pixel 10 is a nice phone, at the right price. It is a little smaller than I wanted... And make sure you have Wi-Fi to set your phone up... No external SIM. It took me 3 days to get it set up and working. It got here fast and the robot help center took care of my E-SIM. I was really only without a phone for about an hour and a half. Still haven't learned a lot about it's performance, but so far so good!Consumer Cellular
Date: 09/17/2025
Thank you for your review *******! We understand the importance of staying connected. If you still need help, Please contact us at the number above; our U.S.-based customer service team would be happy to assist you.Review fromJack M
Date: 09/16/2025
4 starsEasy ordering. Prompt shipping and delivery. Excellent value for the Pixel 10. However, the customer service agent could have been more patient and attentive with answering questions prior to me placing order.Consumer Cellular
Date: 09/17/2025
Thank you for taking the time to share your experience with us ****. Please contact us at the number above;our U.S.-based customer service team would be happy to assist you with your Pixel 10.Review fromMary Kay B
Date: 09/16/2025
5 starsI love Consumer Cellular. Once not long ago I thought I needed more capacity and customer service said I didn't because mostly I'm at home using WiFi. Saved me money. I bought the ****** pixel 10 from Consumer Cellular last week and it was half price plus I make $20:monthly payments for 2:years no interest. A** a senior on just Social Security this is the best. Great customer service!Consumer Cellular
Date: 09/17/2025
Thank you for your feedback!. We're pleased to hear that you received great customer service. Enjoy your new Pixel 10.Review fromMike M
Date: 09/16/2025
5 starsVery satisfied with the whole process. Very friendly and helpful staff. Explained everything in detail I could understand. Very large savings from my landline. Number switched in 1 day. Wonderful, pleasant experience overall. Thank you Tacoma staff.Consumer Cellular
Date: 09/17/2025
Welcome, ****; we're excited to have you as a customer. We're happy to hear the Tacoma staff provided friendly and helpful service. Enjoy your lower monthly charge. Thank you for your review!Review fromDavid M
Date: 09/16/2025
5 starsWonderful, intelligent customer service representatives that have all the answers, and they are the correct answers.Consumer Cellular
Date: 09/17/2025
We love hearing that *****! We truly care about our customers and want them to have the best experience, coverage, and pricing! We are honored by your kind words Thank you for your feedback!Review fromElaine M
Date: 09/16/2025
5 starsOnly been with C.C. for a little while , but so far we like your serviceConsumer Cellular
Date: 09/17/2025
Welcome, ******; we're excited to have you as a customer. Thank you for your review!Review fromJimmy A
Date: 09/16/2025
5 starsConsumer cellular service help for setting upy phone was very successful. Other issues with setting up outside of your purview weren't as helpful. It helps that you use people from the **, much easier to communicate to.Consumer Cellular
Date: 09/17/2025
We love hearing that, *****! We strive to provide our customers with the best service, prices, and overall experience. Our 100%US-Based customer support truly cares and is always happy to assist. Thank you for your feedback!Review fromHenry H
Date: 09/16/2025
3 starsToo early to tell, two SIM cards installed, it causes an issue sometimes - unable to send messages, no serviceConsumer Cellular
Date: 09/17/2025
Thank you for taking the time to share your experience with us *****. Please contact us at the number above;our U.S.-based customer service team would be happy to assist you.Review fromGabrielle A
Date: 09/16/2025
5 starsThe gentleman that helped me went above and beyond to help me successfully transfer my phone number from another carrier. Thank you!Consumer Cellular
Date: 09/17/2025
Welcome, *********; we're excited to have you as a customer. We're pleased to hear that it's been a great experience, and that our customer service went above and beyond to help successfully switch your service to Consumer Cellular.
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