Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 5,283 Customer Reviews
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Review fromTeresa W
Date: 09/16/2025
5 starsGreat service and savings!! ***** have us great service and discounts.
Consumer Cellular
Date: 09/17/2025
Welcome to Consumer Cellular, ******. We're happy to hear about your discounts and savings. Enjoy your lower monthly charge. Thank you for your review!Review fromErick S
Date: 09/16/2025
5 starsGreat ***************** easy fast and reliable. No problems so far Thanks Consumer Cellular.Consumer Cellular
Date: 09/17/2025
Welcome, *****; we're excited to have you as a customer. We're pleased to hear that it's been a great experience, and that you can count on us. Thank you for the recommendation!Review fromBill V
Date: 09/16/2025
5 starsThe representatives at ****** were cheerful, insightful, and courteous. They were most knowledgeable, skillful, explained what they were doing. They made the proverder switch to CC painless. A definite referral to CC.Consumer Cellular
Date: 09/17/2025
Welcome, ********; we're excited to have you as a customer. We're pleased to hear that it's been a great experience, and that the Target representatives were cheerful, skilled and made the switch smooth and easy. Thank you for the recommendation!Review fromBarb B
Date: 09/16/2025
5 starsIt was all done thru phone calls. Very nice people and very easy to follow. Can already see an improvement in my service. Hop it conts. with no issues. Thank You consumer cellular ??Consumer Cellular
Date: 09/17/2025
Welcome, ****; we're excited to have you as a customer. We're happy to hear your switch was seamless and your service has improved.Review fromElizabeth L
Date: 09/16/2025
5 starsIve been very impressed with Consumer Cellular. One of the things I value most is that when you call, a real person answers the phoneno endless recordings or frustrating loops. Every representative Ive spoken with has been helpful, knowledgeable, and efficient. They listen, provide clear answers, and never try to upsell unnecessary products or services. Its refreshing to work with a company that genuinely puts customer needs first. I truly appreciate their professionalism and personal approach, and I highly recommend Consumer Cellular.Consumer Cellular
Date: 09/17/2025
We love hearing that, *********! We strive to provide our customers with the best service, prices, and overall experience. Our 100% US-Based customer support truly cares and is always happy to assist. We are honored by your kind words and look forward to serving you for many years to come.Review fromJoseph M
Date: 09/16/2025
2 starsI only have 1 to 2 bars on my Consumer Cellular phone and 2 bars on my other phone under contract currently. This is with my Wi-Fi assisting on both. I am evaluating the service of Consumer Cellular to decide too prominently keep this service or not.The contract I currently have ends on November 13, 2025. But so far, the reception on Consumer Cellular has not been the best decision currently. I will continue the service until I can make decision to keep my old contract month to month or switch to Consumer Cellular. What are future plans to improve reception in my area? Are there plans to place more towers in my area?Consumer Cellular
Date: 09/17/2025
Thank you for taking the time to share your experience with us ******; We use a nationwide network, and provide coverage to over 98% of the populated *************. Like all carriers, there will be locations with weaker signal. In those cases, we recommend using Wi-Fi Calling to help with calls and texts. Please contact us at the number above;our U.S.-based customer service team would be happy to assist you.Review fromFrank A
Date: 09/16/2025
4 starsI've only had the service a few days but am pleased.Consumer Cellular
Date: 09/17/2025
Welcome, *****; we're excited to have you as a customer. We're happy to hear that in just a few days you're pleased with our service. Thank you for your review!Review fromTimothy C
Date: 09/16/2025
5 starsThough phone activation process takes a while, the customer service representative was thorough and competent, providing time and attention in a friendly and courteous manner.Consumer Cellular
Date: 09/17/2025
We're happy to hear that our switch pro was competent, providing time and attention in a friendly and courteous manner. Welcome to Consumer Cellular, *******. Thank you for your review!Review fromMichael o
Date: 09/16/2025
1 starI went for a drive for the first time since switching to consumer and I got a blinking 1 bar signal in the firs 6 miles from my home and I thought I had crappy service with Cricket with absolutely NO service at my home other than wifii and in my house close to my computer. I don't know how this can even be advertised because for me it is ****, and I will be changing to something else but not today because of how long it takes to do that. and I don't like *** ****** anywayConsumer Cellular
Date: 09/17/2025
*******, we are sorry to hear about this negative experience. We understand that a reliable service is essential. We use the same network as other major carriers. We'd be happy to discuss this with you further if you'd like to contact us at the number listed above.Review fromTony L
Date: 09/16/2025
5 starsGreat experience switching from total by *******. Hoping to have better service with Consumer Cellular!Consumer Cellular
Date: 09/17/2025
Welcome, ****; we're excited to have you as a customer. We're pleased to hear that your switch to Consumer Cellular has been a great experience. Thank you for your review!
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