Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,441 Customer Reviews
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Review fromEric F
Date: 11/29/2023
5 starsWhile I'm only 52 years old, it's so nice to go back to basics. Although the Iris is a flip phone, it still has some features that the flips of old did not.
Consumer Cellular
Date: 11/30/2023
We are happy to hear that you are enjoying your Iris flip phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromThomas G
Date: 11/29/2023
5 starsAlways a quick and easy experience with Consumer Cellular. New phone is fantastic. Wife loves it.Consumer Cellular
Date: 11/30/2023
We are happy you are enjoying your phone; thank you for your feedback!Review fromDeborah C
Date: 11/28/2023
5 starsIt was great! Super fast and easy. I will recommend to all my friends.Consumer Cellular
Date: 11/29/2023
Thank you for your feedback; we are excited to have you as a customer and know that our U.S. based customer service is always happy to help!Review fromSusan V
Date: 11/28/2023
5 starsIt came in a little amount of time. Its what I ordered.Consumer Cellular
Date: 11/29/2023
Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come!Review fromWilliam L
Date: 11/28/2023
3 starsI had some difficulty setting up my voicemail. Still not sure I got the password right! Otherwise I like the phone.Consumer Cellular
Date: 11/29/2023
Thank you for taking the time to let us know about your experience. We are sorry to hear of the frustration you encountered setting up voicemail, and our U.S.-based customer service teams would like the opportunity to assist. Please get in touch with us at the number listed above.Review fromMarjie B
Date: 11/28/2023
5 starsWe have an amazing carrier. I was leaving when they arrived with phone. We met at driveway and I signed for package. So easy.Consumer Cellular
Date: 11/29/2023
Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come!Review fromLeon P
Date: 11/28/2023
5 starsEasy selection; Fast shipping; Set-up was a little confusing at first. A quick call to customer service and all was well.Consumer Cellular
Date: 11/29/2023
Thank you for your feedback; we are happy your phone was delivered quickly, and you are enjoying your service; we look forward to providing service to you for many years to come! Our U.S.-based customer support is always happy to assist.Review fromDoug M
Date: 11/27/2023
5 starsSetup was relatively easy with help from Representative. Switch over and activation was quick.Consumer Cellular
Date: 11/28/2023
Our **** Based customer support is always here to help; thank you for your feedback!?Consumer Cellular
Date: 11/29/2023
Thank you for your feedback! Our **** based customer support is always happy to assist.Review fromKenneth B
Date: 11/25/2023
5 starsNo issues, everything as I expected, delivery before promised date!Consumer Cellular
Date: 11/28/2023
Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come!Review fromCyretha G
Date: 11/25/2023
4 starsHello,Today, 11/25/23 in the end, activation has started. ****************** was satisfactory during the process.At first, I could not get him to understand why I was not paying a bill from 10/4/23 until now. He did honor my request to get help in taking off the charges, after going back and forth about being charged then refunded for services not used.Now, I am waiting for a call back by Monday afternoon, to confirm the transfer from ******* has been completed. Thank you!Consumer Cellular
Date: 11/28/2023
Thank you for sharing your experience with us. We appreciate the feedback.
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