Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,443 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromEllen B
Date: 01/11/2024
5 starsLove my new phone, easy to use, it was easy set up and consumer cellular is a get company and offers great assistance when needed and great monthly rates.
Consumer Cellular
Date: 01/12/2024
We are happy to hear that you are enjoying your service and new phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromPat G
Date: 01/11/2024
5 starsI like my new phone it is small enough to fit in my wallet and was easy to program it.Consumer Cellular
Date: 01/14/2024
We are happy to hear that you are enjoying your new phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromPatricia B
Date: 01/11/2024
5 starsIT WAS GREAT CUSTOMER SERVICE TO SWITCH OVER FROM ********Consumer Cellular
Date: 01/12/2024
Thank you for your feedback and welcome to Consumer Cellular! Our U.S. based customer service looks forward to assisting you for many years to come!Review fromWayne W
Date: 01/11/2024
5 starsReally easy process to transfer from **** techniician was really helpfullConsumer Cellular
Date: 01/12/2024
Welcome to Consumer Cellular! We are happy to hear that you are enjoying your service. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromMichael G
Date: 01/11/2024
5 starsPretty nice looking phone, hop it works just as well.Consumer Cellular
Date: 01/12/2024
We are happy to hear that you are enjoying your new phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromRebecca B
Date: 01/11/2024
5 starsMy new phone arrived earlier than expected! I love it! Thank you Consumer cellularConsumer Cellular
Date: 01/12/2024
Thank you for your feedback; we are happy you're loving your new phone! We look forward to providing service to you for many years to come!Review frommichelle m
Date: 01/11/2024
5 starsGreat experience, the people know what they are doing and talk so I could understand what they were saying. Looking forward to be a customer for along time. Thank you.Consumer Cellular
Date: 01/12/2024
Thank you for your feedback; we look forward to providing service to you for many years to come! Our **** based customer support is always happy to assist.Review fromPickens P
Date: 01/10/2024
5 starsI am always impressed with CC and their wonderful customer service. *****, helped me activate my phone quickly and was so kind. There are rarely wait times and the service team is always so pleasant and knowledgeable!!!Consumer Cellular
Date: 01/12/2024
Thank you for your feedback! We are happy your phone is up and running. Our U.S. based customer service is always happy to help. We look forward to providing service to you for many years to come!Review fromPatrick M
Date: 01/10/2024
5 starsMy spouse and I have used Consumer Cellular for over 10 years now and are very pleased with their service. We continue to recommend them to friends and family. We have purchased many phones through them, and just once I had to call them for assistance to help activate the new sim-card. They were prompt and helpful. I continue to highly recommend them.Consumer Cellular
Date: 01/11/2024
Thank you for your feedback. We are honored by your loyalty and look forward to providing service to you for many years to come!Consumer Cellular
Date: 01/11/2024
Thank you for your feedback. We are honored by your loyalty and look forward to providing service to you for many years to come!Review fromPamela H
Date: 01/10/2024
3 starsReceived ****************** through the website did not work, but activation through the phone itself did.Consumer Cellular
Date: 01/11/2024
Thank you for taking the time to let us know about your experience. We are sorry to hear of the frustration you encountered on our website, and our U.S.-based customer service teams would like the opportunity to assist. Please get in touch with us at the number listed above.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.