Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,471 Customer Reviews
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Review fromSteve S
Date: 08/11/2024
5 starsThis was a very efficient way of ordering a phone. Shipping took a few days longer than expected, but it arrived in good shape.
Consumer Cellular
Date: 08/12/2024
Thank you for sharing your experience with us. We appreciate the feedback.Review fromMichael B
Date: 08/10/2024
5 starsThe step by instructions packet that came with *********** Edge 2024, made it easy to set up My Phone. Also, the on screen instructions were helpful, too.Phone works great.Consumer Cellular
Date: 08/11/2024
Thank you for your feedback; we look forward to assisting you for many years to come! Enjoy your new *********Review fromNatasha A
Date: 08/10/2024
1 starI find your commercials with "*****************" spouting talking points and then looking back at the young lady to verify what he says offensive. This gives me flash backs of slaves foliowng around their owner and only answer when she was spoke to directly. I also feel you guys purposely made her black as a pat on your back as an" Great job boys!) at your middle aged white corporate boys club. I think you need to pull the commercial ASAP and maybe think about optics in the future.Consumer Cellular
Date: 08/11/2024
We apologize for any offense caused by our commercials, as that is certainly not our intent. Our commercials are intended to grab your attention or pique your interest, but certainly not to offend. We are happy to forward your concerns to our marketing team.Review fromJohn B
Date: 08/10/2024
5 starsNice selection of phones on your site. Shipped to my home quickly.Consumer Cellular
Date: 08/11/2024
Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come!Review fromJustin O
Date: 08/10/2024
5 starsLove it good service cheap price good reliable data good customer serviceConsumer Cellular
Date: 08/11/2024
Thank you for your feedback; our US-based customer support is always happy to assist.We look forward to providing service to you for many years to come!Review fromLarry H
Date: 08/10/2024
5 starsAs an existing customer Satisfied with our service, wanting another line. Experience and Service was/is Great for us. Easy, Seamless and Reasonable.Consumer Cellular
Date: 08/11/2024
Thank you for your feedback! Our U.S. based customer service is always happy to help and try to make activation as smooth as possible!Review fromBob A
Date: 08/10/2024
3 starsI purchased to see if I get any better reception. Still testing.Consumer Cellular
Date: 08/11/2024
Thank you for your feedback! We truly value feedback from our customers that could improve the value and the quality of our service offerings.Review fromLabrenda G
Date: 08/10/2024
5 starsHappy I switched.. Great customer service.Love it. Best decision ever. Phone quality is great sounds ******* clear, port my number was very easy Thank you so much.Consumer Cellular
Date: 08/11/2024
Thank you for taking the time to let us know about your experience. Our U.S. based customer support is always happy to assist!Review fromEdgar O
Date: 08/10/2024
5 starsAll good. Service good. Phone good. Installation instructions good. Delivery quick.Consumer Cellular
Date: 08/11/2024
We are thrilled that you had an amazing experience. Welcome to Consumer Cellular! Our U.S. based customer support is always happy to assist!Review fromClaudia P
Date: 08/10/2024
5 starsConsumer Cellular customer service is the best! Setting up my phone with their chat service was so easy. Thank you!Consumer Cellular
Date: 08/11/2024
We love hearing that! We do our best to ensure our customers have the best service, prices and experience! Our U.S. based customer support is always happy to assist!
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