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Business Profile

Mobile Phone Service

Consumer Cellular

Reviews

This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Cellular has 3 locations, listed below.

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    Customer Review Ratings

    4.27/5 stars

    Average of 7,470 Customer Reviews

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    Review Details

    • Review fromSusan B

      Date: 08/18/2024

      5 stars
      *** was friendly, patient & humorous. It was a pleasure dealing with him. He spent a good deal of time with me & helped me resolve a few issues.
    • Review fromThomas W

      Date: 08/17/2024

      3 stars
      I got the sim card fairly quick. thanks for your help
    • Review fromDavid S

      Date: 08/17/2024

      5 stars
      Received new phone the other day from Consumer Cellular and had no trouble activating it and transferring everything over from my old phone to the new phone using the instructions included in the box.
    • Review fromLou S

      Date: 08/17/2024

      3 stars
      I absolutely love my new phone but I live very rurally and get a lot of dropped calls. Service is just not the best in my area but it is excellent anywhere else.
    • Review fromJames K

      Date: 08/17/2024

      5 stars
      All good. I have enjoy using the service .I look forward to being here.
    • Review fromKen F

      Date: 08/16/2024

      4 stars
      New experience with Apple phone, new learning curve! Purpose of purchase, to learn Apple Car Play for new Can-Am Spyder Sea to Sky. Anxious to get it installed!

      Consumer Cellular

      Date: 08/17/2024

      Thank you for your feedback! Don't hesitate to reach out. We are happy to assist you with your new phone.
    • Review fromTricia S

      Date: 08/16/2024

      4 stars
      It has arrived, unbelievably quick! My daughter will be assisting me in the set up!Thanks Consumer Cellular!

      Consumer Cellular

      Date: 08/17/2024

      We are so glad to hear that your order arrived quickly. Thank you so much for your feedback!
    • Review fromBill W

      Date: 08/16/2024

      5 stars
      I received my phone in two business days. Am well pleased with that. Had some problems transferring my data, pics and apps to new phone. But, once I found the right app, all was good.

      Consumer Cellular

      Date: 08/17/2024

      We are so glad to hear that your order arrived quickly and you were able to complete the data transfer. Thank you for your feedback!
    • Review fromSherry R

      Date: 08/16/2024

      3 stars
      still haveing problems loading the app i have am working on it

      Consumer Cellular

      Date: 08/17/2024

      Thank you for your feedback! Please reach out to us at the number listed along the top of the screen.
    • Review fromKeith H

      Date: 08/16/2024

      5 stars
      While there some issues, they were handled professionally, properly and quickly

      Consumer Cellular

      Date: 08/17/2024

      Thank you for your feedback!

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