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Business Profile

Mobile Phone Service

Consumer Cellular

Reviews

This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see

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Consumer Cellular has 3 locations, listed below.

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    Customer Review Ratings

    4.26/5 stars

    Average of 7,293 Customer Reviews

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    Review Details

    • Review fromSheri C

      Date: 10/16/2024

      5 stars
      Love the phone , ******* galaxy 35. Nice size. Camera is clear, nice! Receive the package fast. Set up was easy. Happy with my purchase! Thanks CC!
    • Review fromBruce F

      Date: 10/16/2024

      5 stars
      I will be activating this morning.The SIM kit arrived late yesterday.Thanks.
    • Review fromJacqueline S

      Date: 10/16/2024

      5 stars
      My cell phone arrived within a few days. I was able to transfer my data from my old phone to the new one! Thank you for making this process easy, fast, and reliable.
    • Review fromJames W

      Date: 10/15/2024

      5 stars
      I love Consumer Cellular, prices for plans and devices are reasonable and customer service is second to none. I have multiple phones on my account, and this is my second order since leaving my old carrier of more than 20 years (since cell phones came in a bag).
    • Review fromDave L

      Date: 10/15/2024

      1 star
      Charging for shipping a $300 phone is insulting in this day and age.
    • Review fromJim L

      Date: 10/15/2024

      2 stars
      I still have not gotten my order yet, the post office said it was "undeliverable." Every other shipping company, EXCEPT ****, will deliver to the address. Unless it fits easily into my tiny mailbox, I have to make arrangements to go to the post office, which is difficult. I ordered the Grandpad because of my mobility impairments. This kerfuffle with **** is insult upon injury. A clueless postal worker helpfully suggested I rent a commercial site like ***** where I could go and pick up packages instead. Please use another carrier.
    • Review fromRonda H

      Date: 10/15/2024

      1 star
      I just found out consumer cellular charging me 2 times more then what I was to pay
    • Review fromMaureen N

      Date: 10/15/2024

      5 stars
      I received my new Apple 16 Pro and set it up from my old phone very easily.Great service.
    • Review fromSalvador M

      Date: 10/15/2024

      5 stars
      The eSIM activation with Consumer Cellular went smoothly. I had the **** activated after the purchase. Well done, CC.
    • Review fromAnita S

      Date: 10/15/2024

      5 stars
      I love it. I still have to work out some quirks but I talked to it representative this morning and will try what he suggested

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