Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,350 Customer Reviews
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Review fromJackie M
Date: 11/17/2024
1 starConsumer Cellular customer service and in-store availability has dramatically declined over the recent years. Very disappointing.
Consumer Cellular
Date: 11/19/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.Review fromSusan B
Date: 11/17/2024
5 starsIm quite happy with my phone.Consumer always treats me wellConsumer Cellular
Date: 11/19/2024
We are happy to hear that you are enjoying your service and new phone. We are honored by your loyalty and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromPeggy E
Date: 11/17/2024
5 starsOur experience in the Consumer Cellular store was stellar. Our salesperson was incredible. We watched interactions with other customers and salespeople and we were impressed by professionalism and patience. We made a great choice.Consumer Cellular
Date: 11/19/2024
Welcome, we're glad to have you!Review fromVicki M
Date: 11/16/2024
5 starsQuick, courteous help to buy phone + get service from Consumer Cellular. All was taken care of, and delivered to me quickly. Very glad to be with Consumer Cellular!!Consumer Cellular
Date: 11/17/2024
Thank you for your feedback; we are happy your phone was delivered quickly. We look forward to providing service to you for many years to come!Review fromDebbie G
Date: 11/16/2024
5 starsIt was a good experience and everything went smoothly. So far we are much happier with Consumer Cellular then our previous provider.Consumer Cellular
Date: 11/18/2024
We're happy to hear you had such a smooth process! Welcome!Review fromPamela G
Date: 11/16/2024
5 starsVery satisfying experience .Easy to change cellular companies.Excellent customer serviceConsumer Cellular
Date: 11/17/2024
Thank you for your feedback; our US-based customer support is always happy to assist.We look forward to providing service to you for many years to come!Review fromWoodrow R
Date: 11/16/2024
5 starsI made my Consumer Cellular purchase on 11-07-2024 at Target through your tech ****** *. who was knowledgeable, fast, accurate and kept you informed as to what was transpiring in the process at all times. Sense the activation there has not been any problems with Consumer Cellular service. We are very-very happy with our service.Consumer Cellular
Date: 11/17/2024
Thank you for your feedback; we are excited to have you as a customer and know that our U.S. based customer service is always happy to help!Review fromThomas H
Date: 11/16/2024
5 starsWe had to speak to several Consumer Cellular personnel to get our service with 3 lines transferred from ***** All the snags were with **** and the fact that I had my cellular service with **** for 30 years.All the Consumer Cellular people were very patient and helpful.Consumer Cellular
Date: 11/17/2024
Thank you for your feedback; our US-based customer support is always happy to assist.We look forward to providing service to you for many years to come!Review fromTerry B
Date: 11/16/2024
5 starsProcess to port my number over and set up service was actually pretty easy. Ive got better service for less than 1/2 the cost!Consumer Cellular
Date: 11/17/2024
Thank you for your feedback; our US-based customer support is always happy to assist.We look forward to providing service to you for many years to come!Review fromJohn B
Date: 11/16/2024
5 starsSo far I have no issues but it's only been 5 day's but I'm pleased so farConsumer Cellular
Date: 11/17/2024
Thank you for your feedback; our US-based customer support is always happy to assist.We look forward to providing service to you for many years to come!
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