Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,437 Customer Reviews
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Review fromBeth M
Date: 11/25/2024
2 starsI went to consumer cellular target for support. My iPhone I had 2 lines on. One physical **** one e-****. Phone could be unresponsive. Wanted to put both on iPhone SE. when I left my physical **** was no good and only had 1 phone and line working. Had to call CC again. SE has e-****. Also has message that I have to activate my e-**** that wont go away. Have physical **** in iPhone mini because SE couldnt not accept messages or calls. The tech told me it was because they had no signal in the back of store. Nightmare.
Consumer Cellular
Date: 11/26/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.Review fromBob L
Date: 11/25/2024
5 starsOrdered my phone online and was shipped to me in few days. Called with a question during set up and they were very helpful.Consumer Cellular
Date: 11/26/2024
Our U.S. Based customer support is always here to help; thank you for your feedback!Review fromTad B
Date: 11/25/2024
5 starsGreat customer service and care. I would highly recommend them to any of my family and friends!Consumer Cellular
Date: 11/26/2024
We love hearing that! We do our best to ensure our customers have the best service, prices, and experience! Thank you for your feedback!Review fromChristopher D
Date: 11/25/2024
5 starsFirst time ever switching phone service online. Wasn't as easy doing it myself as I thought. Glad I called and spoke with an agent over the phone. They made it completely painless and I am very happy with my service as well as the more affordable price. Thank you Consumer Cellular!Consumer Cellular
Date: 11/26/2024
We are happy to hear that you are enjoying the prices and service. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromDebra H
Date: 11/25/2024
5 starsLove the phone was shipped out same day bought great serviceConsumer Cellular
Date: 11/26/2024
We are happy to hear that you are enjoying your new phone. Our US-based customer service is always happy to assist. Thank you for your feedback!Review fromPhilip J
Date: 11/25/2024
5 starsThe whole process was easier than I thought it would be. At every step there was a clear answer on what to do next.Consumer Cellular
Date: 11/26/2024
We are happy to hear the transfer process went smoothly. Thank you for your feedback!Review fromRichard H
Date: 11/25/2024
5 starsVery smooth transaction. Phone was delivered quickly and was relatively easy to setup. Did not have to call customer service to activate the phone.Consumer Cellular
Date: 11/26/2024
Thank you for your feedback; we are happy your phone was delivered quickly and the set-up process went smoothly. We look forward to providing service to you for many years to come!Review fromTina J
Date: 11/25/2024
5 starscustomer svc *** was very nice and also very helpful.Consumer Cellular
Date: 11/26/2024
Thank you for your feedback! Our U.S. based customer support is always happy to assist!Review fromStephen H
Date: 11/24/2024
5 starsEasy to make the transition to CC. **************** person was very helpful.Consumer Cellular
Date: 11/26/2024
Thank you for your feedback; we are happy to hear the transfer process went smoothly and you are enjoying your service. Our US-based customer service is always happy to assist. We look forward to providing service to you for many years to come!Review fromMarlene K
Date: 11/24/2024
3 starsI have a flip phone and it has been hard to navigate - had to chat 3 times. My son is not happy with the coverage - says he has calls dropped.Consumer Cellular
Date: 11/26/2024
Thank you for taking the time to let us know about your experience. Please contact us at the number above; our U.S. based customer service teams would like the opportunity to assist.
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