Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,470 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromGregory B
Date: 12/02/2024
5 starsEasy to choose a phone from their site. Very happy with my purchase and happy to be a Consumer Cellular customer !!
Consumer Cellular
Date: 12/03/2024
We are thrilled to have you with us and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromDollie W
Date: 12/02/2024
4 starsEverything was good and ready to go good service thank youConsumer Cellular
Date: 12/03/2024
We are thrilled to have you with us and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromBrenda L
Date: 12/02/2024
5 starsI received my phone in great time and it was so easy to set up! I didn't even have to call to activate it. I am very pleased with my new phone and the updated technology. Also a great price during Black Friday!Consumer Cellular
Date: 12/03/2024
Thank you for your feedback; we are happy your phone was delivered quickly and the set-up process went smoothly. We look forward to providing service to you for many years to come!Review fromRick T
Date: 12/02/2024
5 starsThanks for delivering it so quickly. It is a gift for my wife for Christmas and I know She will enjoy her new phone.Consumer Cellular
Date: 12/03/2024
Thank you for your feedback; we are happy your phone was delivered promptly. We look forward to providing service to you for many years to come!Review fromMolly M
Date: 12/02/2024
4 starsSo far excellent customer service and we quickly received our order. We have just changed our cellular provider because of cost. The savings is quiet a difference and happily welcomed. Saving almost 200 dollars while adding a line.Consumer Cellular
Date: 12/03/2024
Welcome to Consumer Cellular! We are happy to hear the transfer process went smoothly; we truly care about our customers and want them to have the best experience, coverage and pricing. Our US-based customer service is always happy to assist. We look forward to providing service to you for many years to come. Thank you for your feedback!Review fromAnn M
Date: 12/02/2024
5 starsI have been with CC for 10 yrs. The service is great, the products are great, & customer service is wonderfulConsumer Cellular
Date: 12/05/2024
We are happy to hear that you are enjoying your service. We are honored by your loyalty and look forward to providing service to you for many years to come! Thank you for your feedback!Review fromLisa S
Date: 12/01/2024
5 starsWhy did I wait so long to finally switch from ******* to Consumer Cellular?! They made everything so easy, and I'm saving $75.00 a month! And my coverage and signal remain exactly the same... so what took me so long?!Consumer Cellular
Date: 12/03/2024
Welcome to Consumer Cellular! We are happy to hear the transfer process went smoothly; we truly care about our customers and want them to have the best experience, coverage and pricing. Our US-based customer service is always happy to assist. We look forward to providing service to you for many years to come. Thank you for your feedback!Review fromSamantha S
Date: 12/01/2024
5 starsI had quite a bit of trouble with the carrier (Tracfone) that I was transferring from. It took several days to get transferred because of this. The customer service people were very helpful, patient, and did all they could to help get me transferred to Consumer Cellular. I finally got transferred after ******** finally did their part. Glad I transferred to Consumer Cellular.Consumer Cellular
Date: 12/03/2024
Welcome to Consumer Cellular! We are thrilled to hear we were able to assist with the transfer process! Thank you for your feedback!Review fromStephan L
Date: 12/01/2024
5 starsSmooth as silk with Consumer Cellular. Great support from addition of new line to help with transfer of number to activation.Consumer Cellular
Date: 12/03/2024
We are thrilled to hear that the transfer process went smoothly! Thank you for your feedback!Review fromBruce A
Date: 12/01/2024
5 starsWent pretty smooth even over the holiday, service was great over the phone for number transfers and great service.Consumer Cellular
Date: 12/03/2024
Thank you for your feedback; we are happy the transfer process went smoothly. We look forward to providing service to you for many years to come!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.