Reviews
This profile includes reviews for Consumer Cellular's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 7,414 Customer Reviews
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Review fromPaul R
Date: 09/13/2025
4 starsLack of clear instructions regarding activation of new cellphone was only problem.
Consumer Cellular
Date: 09/14/2025
Thank you for your feedback! We truly value feedback from our customers that could improve the value and the quality of our service offerings.Review fromThomas A
Date: 09/13/2025
5 starsConsumer Cellular ground shipping USPS arrived in 6 days from date of purchase including the weekend. Simple instructions to activate the new cell phone included in the packaging. Thank you Consumer Cellular for the hassle free delivery service.Review fromKenneth G
Date: 09/13/2025
5 starsCustomer service is excellent and the setup is painless. Great serviceReview fromJeffrey S
Date: 09/12/2025
5 starsAwesome shipping time and excellent customer service!! Always very polite and friendlyConsumer Cellular
Date: 09/14/2025
We are thrilled to have you with us! It's amazing customers like you that help make us awesome!Review fromPatricia D
Date: 09/12/2025
5 starsEverything went very smooth. I have not activated the phone yet, so will see how that goes, but my experience with Consumer Cellular has been nothing but positive. Should have switched a long time ago!Consumer Cellular
Date: 09/14/2025
Thank you for your feedback! Our U.S. based customer service is always happy to help make your activation as smooth as possible!Review fromAnthony S
Date: 09/12/2025
4 starsThe experience of purchase went well, even though we had to **** through several phone choices.The "getting started" left something to be desired. Activating the *** was unclear.Consumer Cellular
Date: 09/14/2025
We value our customers, and we want you to have the best experience with our service. We appreciate all of the feedback you share.Review fromAnne K
Date: 09/12/2025
5 starsI have been a Consumer Cellular customer for many years. **************** has been excellent! I have purchased two phones from Consumer Cellular, and appreciate the service plan options. It is easy to get in touch with a real, live U.S. based representative when and if assistance is needed.Consumer Cellular
Date: 09/14/2025
We're happy to hear you've been satisfied with our service for years. Thank you for your feedback!Review fromJack S
Date: 09/12/2025
4 starsOrdering implies unit comes with a cord and no wall unit charger. I bought the wall unit charger only to find after receiving unit there was no charging cord. Might want to clarify that.Consumer Cellular
Date: 09/14/2025
Your feedback has definitely been heard and will be forwarded to the appropriate department for further review.Review fromSusan K
Date: 09/12/2025
5 starsI have been a Consumer Cellular customer for several years. Great service paired with great prices and products keeps me staying with them.Review fromRebecca S
Date: 09/12/2025
5 starsIt was a great time, all good. Great customer serviceConsumer Cellular
Date: 09/14/2025
We are thrilled that you had an amazing experience. Welcome to Consumer Cellular! Our U.S. based customer support is always happy to assist!
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