Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,091 Customer Reviews
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Review fromCamille W
Date: 03/12/2023
5 starsWhen I called 360 I had a very quick response. The technician that came out was absolutely, above and beyond terrific! Took care of every situation, and every detail with a good attitude. Answered all of my questions. Terrific technician. Extremely satisfied.
We have been with the company for I believe over 15 yrs.
I would highly recommend them.
Alert 360 Home Security
Date: 03/20/2023
Thank you for sharing your experience, *******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKaren B
Date: 03/11/2023
5 starsOn time, informative, friendly. Got the job done in timely fashionAlert 360 Home Security
Date: 03/20/2023
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromJohn G
Date: 03/10/2023
5 starsTechnican showed up on time ( actually early “”) I am very impressed with 360, I would recommend 360 for all your security services. ~****Alert 360 Home Security
Date: 03/20/2023
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromMartha G
Date: 03/06/2023
5 starsGreat service. The technician was very nice and helpful. He took his time and answered all of my questions.Review fromA T
Date: 03/06/2023
5 starsThe Alert360 Tech/Workers were great. Very friendly, knowledgeable, and clean. If I can give them 10 stars I would.Review fromLoc H
Date: 03/03/2023
5 starsThe technician was very professional, and he knows exactly what he is doing. Would recommend their services.Review fromDebbie B
Date: 03/03/2023
5 starsThe alarm system was installed quickly and the installer explained how to use it very thoroughly. You really don't notice any of the batteries in the windows and the entire system looks fine in our new home! We feel much safer with our alarm installed now!Review fromMel F
Date: 03/01/2023
5 starsThank you for such prompt response to the issue I was having with my alarm, The technician arrived within the allotted time frame he was nice knowledgeable and got the issue repaired rather quickly. I appreciate the txt message letting me know when the technician will be arriving. I’m very happy with your company and have been for the past 18 yearsAlert 360 Home Security
Date: 03/20/2023
Thank you for sharing your experience. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromNida I
Date: 02/28/2023
1 starJust got off phone with Alert 360. I was informed that i own the Control Panel and all the equipment, installed in my home. So i asked the tech to help me replace Control Panel, since i have same panel, new in box that i would like to activate. The answer was. Pay us $150 for us to send out a technician so he/she can LOOK at the new panel Basically, they are trying to control consumers, replacing panels, adding new sensors etc. They are trying to make a buck out of everything they can, while charging $45/month in subscription costsReview fromDeanna L
Date: 02/28/2023
5 starsDustin was fantastic! He solved our issue and was incredibly gracious and friendl!
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