Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Security System Monitors

Alert 360 Home Security

Headquarters

Reviews

This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Alert 360 Home Security has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.85/5 stars

    Average of 1,077 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLinh P

      Date: 08/04/2025

      5 stars
      The technician was good and very helpful for a quick service.
    • Review fromAnya J

      Date: 08/04/2025

      5 stars
      The technician came out on Monday August 4th, 2025. The tech replaced batteries and added a motion detector. The tech was professional and courteous.
    • Review fromChalina S

      Date: 08/01/2025

      5 stars
      ******* was experienced, quick, effective and friendly!!! Way to go!! He knew exactly what to do and how to get the job done in a timely manner.
    • Review fromGeorge F

      Date: 07/30/2025

      5 stars
      The technician that came to our home was outstanding. He diagnosed and fixed the problem. Friendly and professional. My only reservation with Alert 360 was the root cause of the problem - a power outage unpaired one of our panels from the main panel. When calling the problem into Alert 360 tech support, the *** was unable to re-pair the panel and had to send a technician onsite. That normally results in a trip charge. I dont feel the customer should pay since its their equipment and their install codes (that didnt work). After mentioning possibly looking at other providers, the *** waived the trip charge. But this scenario happens 2 to 3 times per year.
    • Review fromMITCH H

      Date: 07/29/2025

      5 stars
      Alert 360 has the most professional techs, respectful of your property, and solves the issues quickly. I have been a customer for 11 years between two homes and will be a customer when we move again! MH, ******, *****
    • Review fromMaria N

      Date: 07/29/2025

      5 stars
      Excellent service ***** is a exclente person and very professional
    • Review fromJacqueline Cade J

      Date: 07/28/2025

      5 stars
      The technician's expertise and exceptional customer ********************** were greatly appreciated.
    • Review fromShelly W

      Date: 07/27/2025

      5 stars
      Technician very friendly and changed out the cellular box and tested my system. Seems to be working fine again AND I received a call from customer ********************** after I emailed some questions. That call answered alot more questions/concerns that I had. Totally satisfied and rec Alert 360 at this time.
    • Review fromChristina Kay P

      Date: 07/24/2025

      5 stars
      Today **** came out to replace all batteries in my alarm system he was awesome. Patient , Super friendly, showed up on time, and **** knew exactly what the was doing. He replaced all batteries and he left and also come back to verify one window , **** verified that everything was working before he left. I was thinking on cancel the alarm system but I Really appreciated how nice and profesional service he did
    • Review fromWilliam Stacey H

      Date: 07/24/2025

      5 stars
      Excellent Service and much appreciated. Alert 360 is an amazing company.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.