Reviews
This profile includes reviews for Alert 360 Home Security's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,090 Customer Reviews
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Review fromHilda D
Date: 12/02/2022
5 starsI am impressed, they always answer a call and you can actually speak to a real person, they are always on time to appts and care about their customers.
Alert 360 Home Security
Date: 12/05/2022
Thank you for your review, *****. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromJudith B
Date: 12/01/2022
5 starsThe technicians were efficient and personable. The work was explained to me in the way I could easily understand.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromArthur M
Date: 11/30/2022
5 starsThe tech that came out was courteous and polite from the time he entered until he departed. But, most important, he diagnosed and solved the problem with patience.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromBecky S
Date: 11/29/2022
1 starTried to scam me out of months of payments that I had already paid. DO NOT USE THIS COMPANY! They will steal from you.Review fromPaul H
Date: 11/29/2022
5 starsAlert 360 gives excellent service, very prompt calls when the alarm gets triggered by accident! Repair service was fast and efficient. Technician crawled around in the attic to find and repair a wire that had been cut by a roofing nail when new roof was put on recently.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, ****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromLinnea A
Date: 11/29/2022
5 stars360 has been the best service I have recieved with a security system and monitoring company. Real People answer promptly and knowledgeable about their work. Truly compassionate about their clients and everyone's safety. I have had the number one selling company for years without half as much service.Alert 360 Home Security
Date: 12/05/2022
Thank you for your review, ******. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media ManagerReview fromLucia T
Date: 11/29/2022
5 starsTechnician fix the problem in a timely manner. Knowledgeable and profesional attitude. On time.Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromFreda B
Date: 11/29/2022
5 starsOnce again, Alert 360 has responded to our security needs in a timely and professional manner. Definitely one of the great American companies! Our Technician Anthony was personable, knowledgeable and got the job done expeditiously. The Tech Jason over the phone was also very helpful in solving the motion detector problems we were experiencing. Top quality employees providing top quality service. Thank you very much!Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy both Anthony & Jason provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromKatherine W
Date: 11/28/2022
5 starsEric is the Best tech i've ever had , he's kind , he explains everything , he's dependable!!Alert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *********. Customer service is incredibly important to us, and I'm happy Eric provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media ManagerReview fromlloyd a.
Date: 11/23/2022
5 starsGreat techs who came out to fix my system. On time and fixed all my problems. YouAlert 360 Home Security
Date: 12/05/2022
Thank you for sharing your experience, *****. Customer service is incredibly important to us, and I'm happy your technicians provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
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