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Data

DiplomaSender.Com

This business is NOT BBB Accredited.

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Visit Website(855) 876-3774Write a Review

About

Overview

DiplomaSender.Com

PO Box 722050

Norman, OK 73070-8557

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Find a Location

DiplomaSender.Com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    DiplomaSender.Com is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    A-

    Reasons for rating

    • 29 complaint(s) filed against business
    More InformationHow are BBB ratings calculated?

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    About This Business

    DiplomaSender is a data management and document distribution company that manages data for the High School Equivalency (HSE) population for more than twenty jurisdictions.

    Years in Business: 15

    Business Details

    Local BBB:
    Better Business Bureau Serving Central Oklahoma
    BBB File Opened:
    7/8/2016
    Business Started:
    11/15/2010
    Business Started Locally:
    11/15/2010
    Business Incorporated:
    11/15/2010
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    Lilac, LLC
    Related Businesses:
    DocumentSender.com

    Additional Contact Information

    Additional Phone Numbers
    Other Phone: (855) 313-5799

    Additional Information

    Payment methods
    Visa, Mastercard, American Express, and Money Order.
    Refund and Exchange Policy
    It's bittersweet but when it comes down to it, DiplomaSender does not issue refunds once the product has been sent. We hope you never have to consider a refund; but if you do, please take some time to review all of the details below.

    Here at DiplomaSender, we want to be sure you understand the complete details of making a purchase with us. Our products include credentials, transcripts, and various letters, and confirmation that no academic record was found; all of which can be delivered in different ways. The good news is that you are able to choose which delivery option is best for you: an email or the mail. The choice is yours! Once you have made the choice, please be sure you understand the refund policy - we have it all outlined below, just for you.

    Email – once the product is sent from our server, you will no longer be eligible for a refund. If, however, the recipient does not receive the product due to an incorrect email, you may correct the address and resubmit at no additional charge.

    USPS First Class and Priority Express Mail – once the document is printed you will no longer be eligible for a refund. If the mail address is incorrect, you will need to create a new request with the corrected mailing address. You will be charged for the new request. If the mailed documents are Returned To Sender (RTS). The returned documents are shredded to protect your privacy, and there is an additional processing charge associated with a RTS reprint.

    Just a little bit more information for you…
    If any product fails to be delivered because of a problem with our server, DiplomaSender will take reasonable steps to resubmit your request at no additional charge to you. If we are unable to process your request within 3 business days (provided you have given us the correct email address, mail address) you will be eligible for a full refund.

    Refund requests are eligible within 1 week of the date on your receipt. Please contact us with regarding your request for refund.
    Business Categories
    Data, Records Management

    Latest Reviews

    • Fran V

      "Terrible! These people are the absolute worst!" ... Read full review

    • Jennifer W

      "I normally dont leave negative reviews, but I feel its important to share my experience so other customers know what to expect.I accidentally entered the wrong email address when ordering my GED transcript." ... Read full review

    • Stephanie B

      "They deserve 0 stars. It costs $34 to send any transcript and the receiver didnt open it in time so they emailed me that I received a credit on my account." ... Read full review

    View all Reviews

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