Complaints

This profile includes complaints for Digital Forensics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Digital Forensics Corp. has 8 locations, listed below.

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• 

  Digital Forensics Corp.

  4400 Renaissance Pkwy Warrensville Heights, OH 44128-5794

• 

  Digital Forensics Corp.

  6272 Mayfield Road Cleveland, OH 44124

• 

  Digital Investigations Corp.

  5996 Centre Ave Pittsburgh, PA 15206

• 

  Digital Forensics Corp

  3107 S 3rd St Louisville, KY 40214

• 

  Digital Forensics Corp

  5854 Barnes Rd Colorado Springs, CO 80922

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/26/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  For the past several years I have tried to resolve my claims with this company. I have tried numerous times to retain what I payed for. This company charged me $3,620. They did no provide me anything just crappy papers. I stated I would fly out to pick up the service I payed for. The company stated, “ we do not allow visits”. This company fabricated their investigation. They literally did the investigation on a phone that ********* *******, had ordered through my T-mobile company. This company does not intend to send me the UFED EXTRACTION so I can have another proper investigation done on the devices that they used. This company also wiped them all clean. This comp. needs to refund me my $$ or send me what I payed for. This company also changed the bank and routing number that they promised and provided me with that they stated was legitimate through their chase business account. What kind of company commits this kind of fraud? This company does they are corrupt and they help unethical and corrupt attorneys such as the ones from Mullen & Henzell. I submitted their corruption to the FBI. This is not libel or slander these are facts. Their is no negotiating regarding the company digital case they provided me with 237627. I need them to give me back the money they defrauded from me or what I payed for. Please BBB help me get the money or the UFED Extraction from the fabrication of the I-phone 7 that was ordered under my account and through a malicious scheme. I have tried time after time to get what I payed for but they hang up on me or give me some BS that I cannot come tho their company to get my money or the product I purchased. $3,620 is what this company defrauded from me and they continue to refuse to send me the extraction because it would prove my claims of their collusion with the corrupt attorneys…. I have copies of all the money orders submitted. In addition this claim was used for my court case vcu ******* When I honestly became a victim of sexual assault

  Business Response

  Date: 01/28/2025

  Hell *** ****** 
  
  We appreciate the opportunity to address the concerns you raised regarding our organization and services. While we understand your frustration, we respectfully assert that the claims in this complaint are baseless and have already been reviewed and deemed unfounded in prior BBB cases, as outlined below: 
  
  *** ********
  Date Opened: 11/17/2023
  BBB Status: This complaint is beyond the purview of the BBB. 
  
  ID: ********
  Date Opened: 01/31/2022
  BBB Status: This complaint is invalid
  
  *** ********
  Date Opened: 01/28/2022
  BBB Status: This complaint is invalid
  
  Your accusations of fraud and collusion with third parties are completely unfounded, which led to their dismissal. Our company operates with integrity and adheres to strict ethical standards.
  
  At the initiation of your Phase 1 report, which you requested on 05/26/2020, we clearly outlined the initial fees and held multiple scheduled sessions with you to review the results. Subsequently, on 03/08/2021, you requested an upgrade to a Phase 2 report, at which point you received that report along with multiple scheduled reviews of its findings. Unfortunately, when the results of these reports did not validate your theories, you became irate with our team members and accused our company of wrongdoing. Your dissatisfaction with the findings does not negate the fact that the agreed-upon services were completed and delivered.
  
  We regret that you are dissatisfied with the outcome of your case. However, we stand by the quality and integrity of the services provided. We have fulfilled all obligations and have gone above and beyond to address your concerns.
  
  Thank you, 
  
  Sincerely, 
  
  *********** ******
  **********************************

• Initial Complaint

  Date:01/24/2025

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The date of transaction happened around summer of last year don't really remember the date. But it was around $20.43 of monthly payment that we agreed on cause I couldn't pay the amount that they wanted from me. Since that time I paid those payments but wanted to canceled my monthly payment since I made the payment which was a couple months down the line. I called/texted them wanting to end my monthly payment but receiving a text that I've sent if I can cancel the payment with a response saying No. Of course seeing that I cancelled my card which led me getting a new one. Cause of me canceling my card I'm receiving emails and calls day by day going into months saying i have an outstanding debt. I googled to see if this company was legit but found out that their just using people's fears to give them money with no short of resolve. Giving them false hope thinking their helping you. I want those emails and calls to end so I don't have to keep seeing them

  Business Response

  Date: 01/27/2025

  Dear *** ***********

  Thank you for reaching out regarding your concerns. We would like to address the matter you brought to the Better Business Bureau.

  You engaged Digital Forensics Corp. for our Phase 1 Report, which was delivered as agreed upon. Prior to initiating any work, we provided detailed information about the associated fees and payment terms.  Of these options you chose the payment amount and number of payments. By proceeding with the service, you authorized these charges.

  Your request to cancel the ongoing payments was received and reviewed. However, as per the terms of the agreement and your voice authorization, the balance owed is for services that were already completed and delivered. While we understand your frustration, the outstanding amount remains valid.

  We strive to be transparent and professional in all client interactions and are confident that the services rendered were in alignment with the agreed terms.

  Should you have further questions or wish to discuss the matter in more detail, please do not hesitate to contact us.

  Sincerely,

  
  *********** ******
  Digital Forensics Corp.

  Customer Answer

  Date: 01/27/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  I've just saw the link of the pdf. I never wrote down my initials nor this is remotely how I write my initials
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  
  
  Regards,
  
  
  ******* *********r
  
  
  
  
  

• Initial Complaint

  Date:12/28/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am writing to formally dispute charges related to services provided under Case ********* purchased on 2/20/2023. Despite a payment of $500, the work delivered by Digital Forensics Corp. was deficient, unprofessional, and failed to meet agreed-upon terms or reasonable investigative standards.
  
  The report presented lacked specificity, included crossed-out text, copied-and-pasted content without analysis, and failed to provide critical details such as IP locations or official investigative findings. Additionally, I was pressured by Account Manager ***** ******** into signing a Phase #1 agreement under emotional distress, with coercive tactics exacerbating my vulnerable state during an online sextortion case.
  
  The company violated the Fair Debt Collection Practices Act (FDCPA) by persistently contacting me outside legal hours, harassing me through calls, texts, and emails, and threatening legal action to demand unjustified payments for incomplete work. Such practices, coupled with their demand for $7,504.24 for a “Phase #2,” reflect blatant exploitation of my situation.
  
  I request immediate cessation of all communication under 15 U.S.C. § 1692c(c), written confirmation of contract termination, and assurances of no further collection efforts. Should this company persist in unethical practices, I will file complaints with the Consumer Financial Protection Bureau (CFPB), Federal Trade Commission (FTC), and my State Attorney General.
  
  This situation highlights a breach of trust and professionalism, and I will continue to defend my rights.

  Business Response

  Date: 12/30/2024

  Thank you for reaching out. We have received your concerns regarding Case #****** and the services provided by our company Digital Forensics Corp. We sincerely regret that your experience did not meet your expectations, and we understand the frustration this situation has caused you. However, we have attempted to contact you on three separate occasions to resolve this matter to no avail. Once on December 23rd and two times on December 30th. We have called, texted and emailed you to get back to us. We have also received your letter as well talking about the same grievances as referenced in this compliant. We are committed to addressing your concerns thoroughly and ensuring that any misunderstandings are cleared up.
  
  Please provide us with a timeframe we can reach out to you or provide us with new contact information so we are able to reach out to you if the contact information we have in our system is in correct. You can reach out to our company as well at 800-849-6515 or via email at [email protected]. Thank you and we look forward to talking to you!

  Customer Answer

  Date: 01/05/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Dear Ms. ******:
  
  Thank you so much for your message and for letting me know about the status of my complaint (ID ********) against Digital Forensics Corp.
  
  I want to inform you that, as an additional measure, I will send a formal letter to Digital Forensics Corp. demanding the immediate cessation of its operations and the discontinuation of any attempt to collect for work that has already been satisfactorily performed. This is by the law that protects consumers against unfair charges, and I consider this action necessary due to the constant violations that have occurred against me.

  Note: I want our communications to be in writing for better management, since everything must be in writing. I am not interested in receiving calls, only written notifications to cease and withdraw unfair collections.
  
  I appreciate your support and look forward to any updates about this.
  
  Kind regards,
  
  
  *** *********
  
  
  
  

  
  

• Initial Complaint

  Date:12/20/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Last September, I was the victim of an extortionist. I was scared, and hired this company to help out. At first, i thought they would help, but the fact that they do not have any way to see the progress of payments, which makes me question if I had already paid the amount in full. The amounts I agreed to pay for the services was $3,000 for phase one, and $4,000 for phase two. After calculating it out WITH the out of this world interest rate, I do not need to make more payments than I already have. I have already spent basically 8,000 dollars and I have no way to determine if I even have any left. So if there is any way that I can track my payments so I’m not paying double, because I’m running out of money. I want this to end, or at the very least create something to track payments, but I’m having some very real doubts that the original payment terms (20 months for phase one, 18 for phase two), that the payment that are $247 and $324, respectively, can’t get you that money faster than that, even with interest. Another thing that raises a red flag that it is done on my card, which any other service does checks so it’s easier to track, and actually have tracking of payments. So either create a way for me to track the payments, or end them. Cause I’m getting to the point where I have to choose between paying rent or eating.

  Business Response

  Date: 12/20/2024

  Hello, 
  
  Thank you for speaking with us today and allowing us to offer you an amicable resolution. If you have any further questions please don't hesitate to reach out to us directly.

• Initial Complaint

  Date:12/05/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I contacted the company on 11/16/24 for assistance in getting rid of a blackmailer. I had a phone consult during which 4 or5 levels of services were explained. The rep recommended the next to highest package because I was already at risk of information being released. I chose the level which had them start their investigation on 11/17/24. I spoke to a different person every contact I had. They did send me information in a password protected document. I was given the password, I opened it on my phone but was unable to navigate it. I asked for the password again and never received it. I asked them for their tax id number to see if it was a legit company but got no response. On 11/17/24 my email was hacked and attempts were made by someone in Ohio to gain access to my Facebook account. I had been to police before about blackmailing and I shared this information. The officer recommended to delete and block anything received from them, I have had no contact with the company since 11/19/24. After dealing with a blackmailer I couldn’t believe I was still a victim. I did contact my bank who attempted a charge back the status is still pending. I had contacted the company on 3 seperate occasions and did not receive a call back.

  Business Response

  Date: 12/13/2024

  We appreciate the opportunity to address this concern. Our
  records show that the client retained our expedited services on 11/16/24. Our
  team promptly began the investigation and delivered the work product as agreed
  on 11/17/24. Additionally, the client opted to purchase supplementary services
  on 11/18/24, indicating satisfaction with the initial service delivery.
  
  Regarding the client’s claim of not receiving a password, we
  provided this information as part of our deliverables. We are unable to verify
  any subsequent difficulties accessing the document, as no further communication
  was successfully established after 11/19/24. Efforts to contact the client have
  been unsuccessful due to the phone number on file being disconnected. Client
  provided a new phone number on this complaint however the client has not
  answered our contact attempts or returned our calls.
  
  We must also clarify that the service agreement includes a
  signed contract outlining the terms of service, including payment obligations.
  The client has not fulfilled the financing payments associated with the
  services provided. We consider this chargeback attempt unwarranted, as the
  agreed-upon services were completed before the specified deadline and delivered
  in full compliance with the contract.
  
  We take all feedback seriously and are committed to
  addressing genuine concerns. If the client wishes to discuss this matter
  further or seek a resolution, we encourage them to return our calls so that we
  can assist them directly.
  Thank you for your attention to this matter.

  Customer Answer

  Date: 12/17/2024

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]
  
  
  
  Regards,
  
  
  
  ***** *********
  
  
  
  
  
  
  
  
  
   

  Customer Answer

  Date: 01/02/2025

  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
  
  
  
  
  [To assist us in bringing this matter to a close, we would like to know your view on the matter.]
  
  
  
  Regards,
  
  
  ***** *********
  
  
  
  
  
  
  
  Email received by BBB Staff
  
   
  
  In regards to the status of this case, I did contact the company because I had a chargeback declined and wanted to resolve this. I spoke to a gentleman who informed me the company would be unable to help me further. He also stated all contracts were nullified and closed.  I  asked him to check with manager and was again told they would not help me.

  
  About a week later I received a text message requesting a call. I called and spoke with someone different, he wanted to know if I wanted to do phase two in the investigation. He stated my contracts were due for remittance. I brought up the investigation and the fact I never saw phase one results. The Second Gentleman gave the password needed but all I was unable to see the results. He said he would check with other staff and get back to me about proceeding, I never heard from him.

  Business Response

  Date: 01/06/2025

  It appears as though you were able to speak with our customer service manager in order to address this complaint and come to an amicable resolution. Please do not hesitate to contact us directly if you have any other questions or concerns.

• Initial Complaint

  Date:12/01/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I asked for a refund within 24 hours and spoke to two people and never heard from anyone again or was ever contacted again. I was asked to sign waivers that I didn't sign so this company never even started the job they were paid for.

  Business Response

  Date: 12/03/2024

  Thank you for bringing this matter to our attention. We take customer concerns seriously and strive to address them promptly and professionally.
  
  Upon reviewing your case, we confirm that your request for cancellation was received. On November 8, 2024, our customer service team offered you a full refund and provided the necessary cancellation form to initiate the process. However, as of now, we have not received the completed form required to finalize your refund.
  
  Please rest assured that our offer still stands. Once we receive the completed cancellation form, we will promptly process your refund. If you need the form resent or further assistance, feel free to contact us directly at 800-849-6515.
  We appreciate your cooperation and look forward to resolving this matter.

• Initial Complaint

  Date:11/21/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid them about a year ago, two days after my birthday, and now they are trying to ask for more than they wanted, even asking more than what their interest rate could possibly ask for by a few thousand. They are completely dishonest, and they are a scam trying to take advantage of people who don't know better and who are scared. They even sent a letter of proof or something like that and ended up writing the date I signed for them was a day before I actually ever called them. On top of all of this, they never actually finished their job and ended up not even dealing with the person responsible.

  Business Response

  Date: 12/02/2024

  We are writing in response to your complaint and would like to address your concerns directly and transparently.
  
  Firstly, we have attempted to contact you in regards to this complaint to no avail. 
  
  Our records indicate that you retained our services on 07/29/2023, at which time you made a down payment of $500 and agreed to finance the remaining balance over a 15-month payment plan. Both the signed agreement and the recorded voice authorization confirm your acknowledgment and acceptance of the terms, including the payment schedule and interest rate.
  
  We provided the agreed-upon services within the promised timeframe, and there were no complaints or issues raised regarding the service for over a year following its completion. The claim that the work was unfinished or did not address the responsible party is inconsistent with our documented records, which outline the steps taken and services rendered in your case.
  
  Regarding your concern about the contract date, the signed agreement serves as the binding document. If you believe there was an error, we would be happy to review this with you directly to clarify.
  
  The recent communication from our team relates solely to your payment plan, which has been in default due to missed payments. As per the agreed terms, we have attempted multiple times to reach you to resolve this matter amicably. When those efforts were unsuccessful, your account was forwarded to our internal collections department.
  We understand that financial situations can be stressful, and we are willing to work with you to address any outstanding concerns or resolve the payment plan balance. However, we must emphasize that this appears to be a dispute over payment obligations, not the quality or delivery of our services.
  
  If you would like to discuss this matter further, please feel free to contact us back directly. We are committed to resolving this in a fair and transparent manner.

• Initial Complaint

  Date:11/08/2024

  Type:Customer Service Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  So what happened was I was getting blackmailed by a blackmailer threading to release a video of me and I sent money but the suspect kept asking for more so I went on google to look up how to deal with a blackmailer/scammer and I came across ******************************** and at first I was iffy about trusting them then I did I paid for there services to help me and I have to pay monthly for it and a bit later after purchasing I get an email to leave a review for them and reading some of the reviews it said they were a scam they just take advantage of you cause your stressed and worried and now I don’t know if i can trust them and one of the reviews said that they are in deep with the better buisness beruea and im just seeking help to see if im getting scammed out of my money

  Business Response

  Date: 11/19/2024

  Thank you for taking the time to speak with us so that we can come to an amicable resolution. We're glad that we were able to get the issue resolved for you.

  Customer Answer

  Date: 11/19/2024

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 
  
  
  
  Regards,
  
  
  
  **** *****
  
  
  
  
  

• Initial Complaint

  Date:11/08/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Earlier this year around April 2024 I contacted digital forensics company under stress from the situation I was in, and they pressured me with priority on my case to spend more, and a little while later they completely stopped contacting me and only for me to find out that their services did not do as advertised to me. They contacted me again in November 2024 only to send me an email with inaccurate information and none of the links to view documents that were said to be in the email or in a separate email I never got. Ever since I first contacted them they used all kinds of tactics to get as much out of me as possible.

  Business Response

  Date: 11/20/2024

  Hello,
  
  We appreciate you reaching out and providing feedback regarding your experience with our company. Our records indicate the following timeline of events:  
  
  1. On April 29, 2024, you purchased expedited services, which were completed on May 1, 2024. You opted for a financing plan due to financial constraints, and we extended this option to accommodate your situation.  
  2. At the time of purchase, you signed a contract and provided a recorded voice authorization confirming you were of sound mind, not under duress, and agreed to the terms, including the payment plan.  
  3. Your first payment was missed, but we worked with you to arrange an alternative schedule, and your initial payment was processed on July 1, 2024. A second payment was made on August 2, 2024, after which subsequent payments were missed.  
  4. We attempted to contact you via phone, text, and email a total of 11 times to discuss your account and provide assistance but received no response.  
  
  Regarding your concerns:  
  
  - Pressure to Spend: We strive to clearly communicate the value and urgency of our services, especially in time-sensitive cases like yours. However, we apologize if you felt undue pressure during this process.  
  
  - Work Product Delivery: Our records confirm that the work product was sent to your email. For your convenience, we’ve attached the original service contract and a screenshot showing the email delivery of the work product.  
  
  - Contact Attempts: We have made several efforts to reach you to address these concerns but have not received a response.  
  
  We remain committed to resolving this matter. If you are willing to communicate, we are happy to work with you to address any outstanding issues. Please contact us at your earliest convenience to discuss next steps.  I

• Initial Complaint

  Date:10/28/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This happened in August 2024. They charged me $1,500 for their services. We agreed on a specific payment plan. I'm still getting emails from the extortionist and I've paid three months of the payment plan. One of their employees is secretly emailing me wanting payment via Razer Gold gift card and it just sounds fishy. It's not a legit financial transaction. I no longer want to pay this company.

  Business Response

  Date: 10/30/2024

  Hello,
  
  Thank you for taking the time to speak with us so that we can come to an amicable resolution. Feel free to reach out if you have any other questions or concerns.