Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Shed Builder

Timber Creek Structures

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shed Builder.

Reviews

This profile includes reviews for Timber Creek Structures's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Timber Creek Structures has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.07/5 stars

    Average of 60 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromANN B

      Date: 09/10/2024

      1 star
      THEY CONTINUE TO ***** PEOPLE OVER, WE GOT AN ATTORNEY AND GOT ALL OF OUR $5K DEPOSIT BACK. Tim *************** IS A **** ** ** ******* ** **** *** *** ** **** ******* ** **** ** **** ****** ***** *** **** *** ****** HIRE AN ATTORNEY IMMEDIATELY, BEFORE HE FILES BANKRUPTCY! OH AND HE STILL OWES US THE COURT COSTS ON OUR END, ABOUT $250.OO, BUT WE WILL NEVER SEE THAT, I'M SURE!
    • Review fromBradford M

      Date: 07/28/2024

      1 star
      I purchased a deck less than a year ago (rent to own) the wood is all cracking and warping. I stained it right after I purchased. I complained to *** the person I've been dealing with and at first he said no warranty and not a rent to own on decks, and he asked if we sealed it it like advised in contract I said yes I did one better and stained it. He didn't answer for a little while and I texted him again and told him he needed to fix it or it or I would stop paying. He wrote back a couple days l later and said if I with held payment he would *** he said I don't take threats I come and get it July 4th. I backed down but now I'm paying 133 per month for something that will probably not last through the winter. we also purchased a shed it actually came early however the paint job was thin
    • Review fromreggie r

      Date: 07/23/2024

      1 star
      Purchased shed on 4-29 and now we are 7-23 and still have not received a phone call or a delivery date ( I was told a month ***** I have called numerous times but speak to a answering service that forwards a message to the office and they have no clue of what's going on in the warehouse. I made the mistake by paying cash and they say reimbursement could take weeks. I would highly look around before using timber Creek Structures. If they make it right I will update post.
    • Review fromRobert B

      Date: 07/16/2024

      1 star
      I purchased a shed on December 7 2023 and payed in full and was told that it would be delivered in 3 weeks and as of July 16 all I have received is 1 lie after another I spoke with a attorney to try and get my money back
    • Review fromEron S

      Date: 07/16/2024

      1 star
      They'll lure you in with a good deal and breach the contract. Way past the promised delivery date. Many phone calls with no response. DO NOT PURCHASE HERE. All you are doing is giving them your money for so far, nothing in return. Seems like a "*** ***** to pay ****" situation.
    • Review fromEmma R

      Date: 07/15/2024

      1 star
      ordered a shed LAST SEPTEMBER and its been told to us its being built about 4 times. business is a ***** owner is a *****! DO NOT BUY. also told its being built last week 7/4 and what do you know , no shed. calling the news station to get a story started. i will be calling for a FULL refund and will not be paying any cancellation fee. Will be taking to small claims court
    • Review fromDebbie P

      Date: 07/12/2024

      1 star
      My husband and I have tried to be patient with this company, but enough is enough! They ignore, lie and dont care about what they are doing to you. We order the shed February 2024, with a window of 3-5 weeks for delivery. We paid in full the day we bought it, definitely a mistake. In May they gave us a delivery date for **** never happened. Most recent they said week of July 8th and again was a lie. We have now contacted the ************************ and we just want our money back and forget this nightmare. Please do not get involved with this company. You will regret it!!
    • Review fromDonny K

      Date: 07/10/2024

      1 star
      BEWARE OF THIS BUSINESS!! I paid in full for a shed on Oct 23rd of 2023. The contract stated 3 to 6 weeks for delivery, and it's been almost 9 months. After 7 months, I finally got to talk to the owner. He was very rude and stated that he is only making ****** off of the shed. I replied by saying that I didn't price the shed and have no idea what he is making off of them. He then said I would have it delivered within 10 days. Well, that conversation was 2 months ago!! I will be filing a lawsuit in small claims court this week.
    • Review fromJoanna H

      Date: 06/28/2024

      1 star
      If I could give no stars I would! This place has the worst customer service. They can care less about you!!! Do not order with them!!! I ordered in ***** was told 3-4 weeks and was told to have gravel pad ready. We did our part. But we still dont have our shed. And god forgive they tell you the truth! I called, emailed and get the run around. On my email the owner said you dont like it cancel. Like its my fault they arent telling the truth. What an a$$! I just want d to k ow if they were building our shed or to even plan to deliver it.
    • Review fromdebbie H

      Date: 06/25/2024

      1 star
      We found Timber Creek Structures on ******** and looked very promising for what we were looking for. After a discussion with the staff, we decided to go with them. We put a deposit down for $800.00 cash towards the shed, we signed the paperwork for the shed. The balance was due the next day. We were told that there is a 25% stocking fee if we cancel the order when they started the building. This order was placed on Saturday 6/22/24. They said that we would be a priority to get the shed done, after a review of the company's history and with so many complaints over 236 with BBB we had second thoughts and a long discussion, we canceled the order on Monday 6/24/2024 and asked for are money to be return they told us NO, you have to pay the cancellation fee. We received a call saying we owed more money and yelling at my fiance. ***** ** * *** ** *** ***** ** **** **** ** ****** *** *********** **** ** *** **** **** ****** *** ** ****** * ******** ****** * *** **** ******** ***** ***** ***** ******* *** ** ********* ** *** ******* ***** ********* ****** *** ******* *********** ***** ***** *** ******** ****** ** ****** ******* ***** *** * **** ******* **** ******* **** ****** ** ********** ********* *** **** ******** ***** ********* *** ****** **** ** ****** ** *** *********** **** **** ***** ** *** ******* **** ******** ********** *** ***** ********* ** ****** ****** ** **** **** *** **** ** ***** I guess we were raised differently and taught rules when growing up to respect them. I wish they would.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.