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Business Profile

Windows

ProVia LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ProVia LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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ProVia LLC has 2 locations, listed below.

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    • ProVia LLC

      2150 State Route 39 Sugarcreek, OH 44681-9201

    • ProVia LLC

      1550 County Road 140 Sugarcreek, OH 44681-9204

    Customer Review Ratings

    2.84

    Average of 61 Customer Reviews

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    Review Details

    • Sam S

      Date: 07/28/2025

      Excellent quality and workmanship on all materials and installation. I highly recommend Provia.

    • Karen R

      Date: 07/23/2025

      Great front and screen doors. They are so beautiful and I feel very secure now. The installers were top notch. I did have to wait about 8 weeks and I was told that right up front so that was not a surprise. I was ok with that. I am just so thrilled with my new door and the way it was made to my specifications.

      ProVia LLC

      Date: 07/30/2025

      Hi ***** - How wonderful to hear that you're enjoying your new entry and screen doors! We appreciate your patience during the manufacturing process. Thank you for choosing ProVia doors for your home!

    • Carol C

      Date: 07/03/2025

      Excellent product. Excellent installers. We are very happy with our new windows and door.

      ProVia LLC

      Date: 07/10/2025

      This is wonderful to hear, *****. Thank you for choosing our windows and door for your home!

    • Margaret O

      Date: 06/18/2025

      I am very pleased with the quality of the entry and storm doors i had installed. Had to wait for them to be made right here in the usa. Took 6 or 7 weeks but 1 of my doors is odd size so of course custom made took longer. But the quality was worth the wait.

      ProVia LLC

      Date: 06/24/2025

      Hi ***** - We're so glad to hear you're happy with your entry and storm doors and appreciate your patience as they were being manufactured. Thank you for choosing ProVia for your home and for taking the time to share your experience!

    • juanita t

      Date: 05/15/2025

      I signed a contract on March 10th with a charming salesman, Christian S******. $18,061.00 for 2 ProVia doors, installation was April 1st. The installation was very poor. The front door was not water-tight; in fact, you could see daylight through the threshold. The back doorframe was cracked, I'm convinced the crew knew it at the time, because the the man said, oh **** after the wood cracked. I called immediately, and after 4 days, they came out to fix the front door. The door failed after "Q" left, and someone else came a few weeks later. he fixed only the front door and said they would install a new frame on the back door on April 29th. I asked ********* the other day for a $1000 credit, and I would have the back door repaired myself. ********* refused my offer.
      Today is May 13th, and ********* called this morning to say a person would be out to fix the door tomorrow. I don't know how ********* earned all the 5* reviews? I have heard that some companies have friends and family post on their behalf. I do feel they owe me a refund and a real fix to my doors.

      ProVia LLC

      Date: 05/20/2025

      Hi there. We're sorry to learn of the challenges you are experiencing with the installation of your ProVia Entry door.
      ProVia is actively working with the dealer your door was purchased from, to arrive at a satisfactory resolution. Any financial considerations related to this situation will need to be directed back to the dealer. Thank you.

    • George P

      Date: 05/08/2025

      Exceptional quality. Strong and solid door. Very secure. Beautiful design love the light it lets in. The storm door is awesome.

      ProVia LLC

      Date: 05/16/2025

      Hi ****** - Thanks so much for taking the time to share your thoughts about your new doors! We're so glad to hear you're happy with them and appreciate you choosing ProVia for your home.

    • Griselda B

      Date: 05/07/2025

      Contractor was very professional and completed the installation of the door to our satisfaction. A very well executed job. Thank You

      ProVia LLC

      Date: 05/19/2025

      Hi there - Thank you for taking the time to share your experience with us! We're glad to hear everything went well and appreciate you choosing ProVia for your home.

    • Sharon B

      Date: 03/08/2025

      Very satisfied with our new windows. We like the appearance and are quite satisfied with the improvement of our interior room appearances.

      ProVia LLC

      Date: 05/19/2025

      Hi ****** - We're so glad to hear you're enjoying your new windows! Thank you for taking the time to share your experience with us and for choosing ProVia for your home.

    • Phil B

      Date: 03/05/2025

      Great door, BUT the threshold is 2 inches high that poses a trip hazard.

      ProVia LLC

      Date: 03/10/2025

      Hi **** - We're sorry to hear you're not satisfied with the threshold for your door, as it is our standard threshold. We currently don't have an alternative option for a lower one, aside from our ADA thresholds.

    • jeff h

      Date: 02/25/2025

      i had these windows put in 2 years ago noticed air coming in around several windows i have been waiting for them to replace them ever since. to top it all off my electric bill has not changed i think i was better off with my 30 year old windows

      ProVia LLC

      Date: 02/28/2025

      Hi Mr. ******* We apologize for the delay with your sashes and appreciate your patience in getting this issue taken care of. Our customer service team has spoken with your dealer and confirmed that their ProVia representative reordered and will be picking up the sashes next week and installing them for you. Your dealer will also be in touch with you to discuss this. 


      We apologize again for the delay and look forward to resolving this issue for you - thank you!

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