Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Uniforms

Cintas Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Uniforms.

Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cintas Corporation has 238 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.12/5 stars

    Average of 79 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromCheryl O

      Date: 05/13/2025

      1 star
      Please dont do business with this company! They have fine print clauses in their contract that will overcharge you and your monthly rate will continue to go higher and higher!
    • Review fromMarcus J

      Date: 05/02/2025

      1 star
      After three years the price had more than doubled and that was after we had removed some of the services. Was looking forward to saying goodbye and then find out our contract had automatically renewed for another three years - a so-called evergreen clause. I am livid. DO NOT DO BUSINESS WITH THIS COMPANY. This practice should be illegal.
    • Review fromWyatt O

      Date: 04/30/2025

      1 star
      AVOID this company at all costs!Dog water customer service. Everything gets "escalated to our manager" and no one follows up. They unfortunately had us locked up in a 5 year contract and completely extorted my family business for minimum 5 figures over the last 4 years.. Their costs magically double every couple years. They are suppose to notify us of any price changes so we can decline them, however they have never contacted me in 4 years about a single price change and just change the price on the invoice as their notification. The malpractice this company does should be looked at by lawyers. Forging my staff signatures on visits to "save time". Charging for product we've not received. The list is endless.
    • Review fromSpencer S

      Date: 04/29/2025

      1 star
      I'll join the cacophony and agree with what I see written here. We signed a so-called contract for 2 years. Then during the contract period, they jacked up their prices by over 100%. I'm shocked they're still in business. I don't care what they offer you at first; it isn't worth it. Don't sell your soul to the devil.
    • Review fromRobert S

      Date: 04/01/2025

      1 star
      The absolute worst customer service on the planet . Absolutely pathetic, rude and unprofessional staff I have ever dealt with anywhere. Currently petitioning my company to discontinue business with this 100% substandard company.
    • Review fromJuan R

      Date: 03/30/2025

      1 star
      My business had signed an agreement with the company **** our agreement was sold to Cintas without being notified. We started with them 2 years ago at the price of $160 now we are being charged $322. Prices went up & no one notified us. When mentioning the price increase to **************** they told us it had only gone up only 15% but in reality it went up 100%! Weve tried getting out of our contract because the price had doubled management told us that we couldnt until our agreement expired & the only way we could get a cheaper price was if we signed a new agreement but it would add another year to our original agreement. We were getting charged weekly for floor cleaner, garbage bags, toilet seat covers & not getting them at all! Only for our floor cleaner we were getting charged $200 a month & was never getting filled! I do not recommend anyone this company. We feel scammed & will be getting scammed until our agreement expires!
    • Review fromRobert P

      Date: 03/27/2025

      1 star
      My first mistake was ordering anything from Cintas to begin with. My second mistake was ordering additional pieces from Cintas after the first shipment eventually arrived. It's been 3 months now and I still have yet to receive my second shipment. Repeated attempts to contact my ***** and all I get is "I'll look into it". Never again. The absolute worst customer service from any industry I've ever dealt with.
    • Review fromVirginia M

      Date: 03/10/2025

      1 star
      They tricked me into signing a contract and charged me 200.98 monthly to deliver one gallon of hand cleaner. They come once a month to deliver one gallon of cherry bomb. I could buy the same thing on ****** for 20.00. I have six months left in my contract. This is the worst form of scamming a customer. We used them for uniforms, and our employees paid for the service. Then COVID came; everyone needed to save money, and employees did not want to use the uniforms. I do not need Cintas for anything yet. For 4.5 years, they have been charging me. If I had tried to get out of the contract, I would have had to pay them over 5000 to break the agreement. Be careful what you sign. This company is a shark out to get you, and their attorneys are better than this small woman-owned business can afford to fight.
    • Review fromKevin P

      Date: 03/04/2025

      1 star
      They get you scammed into signing a contract and no way out without buying it all out
    • Review fromSummer y

      Date: 02/28/2025

      1 star
      If I could give zero start.I would.The management is very failed.All they care about is how many contracts they have signed.NO responsibility,NO service.NO integrity.They will only give you a little benefit when you sign the contract,and when sign it.There will be many traps waiting for you.Prices will rise from time to time.There will be a shortage of items when delivering.EVEN you find out,They give you credit, BE careful,They will give you wrong total.They do not have uniform standards.They will give you different answers.A very bad company.Think carefully before signing a contract.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.