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Business Profile

Uniforms

Cintas Corporation

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cintas Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cintas Corporation has 238 locations, listed below.

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    Customer Review Ratings

    1.12/5 stars

    Average of 79 Customer Reviews

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    Review Details

    • Review fromSteven E

      Date: 07/14/2025

      1 star
      These people mislead you and tell you you can cancel their service anytime with no penalty and then when you try to cancel they make you jump through hoops and tell you you can't. Sick of these people been trying to get away from them for months after numerous billing and service errors. AVOID CINTAS AT ALL COSTS. I've had the privilege of talking several people out of using them and I'll gladly continue for as long as this miserable excuse for a company continues to exist.
    • Review fromPrudhvi R

      Date: 07/10/2025

      1 star
      Misrepresentation by Sales Representative Improper Billing for ********************** Undelivered Items Inflating Minimum Charges Overbilling of Delivered Quantities Improper Billing for Chemicals Contrary to Written Proposal Misbilling and Pricing Discrepancies on the Initial Invoice
    • Review fromPaul Q

      Date: 07/07/2025

      1 star
      Company is absolutely pathetic how they do business. We had a *** basically come in and beg us for our business. He said it was a month to month basis, and we could cancel anytime. We had 3 months of delivery, each month things were missing, and the billing was inaccurate so we decided to cancel. *** in the area manager calling all the time to threaten us that we signed a contract (never signed a contract nor were we told about a contract) that the company would be billing us monthly for 5 years. The company operates on false information and threats. Save yourself the headache and hassle and do subscribe and save on ******.
    • Review fromDmitry M

      Date: 06/30/2025

      1 star
      We want to cancel our account with Cintas. No matter who I speak to, they either redirect me to someone else, or our account rep. The account rep and area manager will not cancel our account. We want it cancelled now! From ******* **** *****
    • Review fromAmir W

      Date: 06/27/2025

      1 star
      Do NOT USE them!!!!!!! They tell you everything is good to go just sign a paper. My mistake was they lock you in a 5 year agreement without telling you ( 60 months)! You only find out after the fact when you want to cancel them and they show you the agreement!!! Also make sure to read that if you don't cancel within the last 6 months of the agreement and only within the last 6 months it's an auto renewal!! Don't be stupid and use them but if you do with them READ EVERYTHING!!! They try to hide everything. This was on me and I understand but was very very sneaky!!!
    • Review fromBlake M

      Date: 06/19/2025

      1 star
      Avoid Cintas at All Costs – A Nightmare of Unresponsive Customer Service and a One-Sided Contract I signed a contract with Cintas less than three years ago, and it has been an ongoing struggle ever since. Despite multiple attempts to cancel the contract and reduce the number of uniforms required, they have been completely unresponsive and unhelpful. I have a stack of unused uniforms sitting in my office, which I’m still paying for but not using. My business has very low employee turnover, and there has been zero uniform damage, yet I’ve spent over $20,000 for around 15 total uniforms – which is absurd and completely wasteful. To make matters worse, my account manager has done nothing to resolve any of these issues. Instead, they've only tried to upsell me more products or extend the contract I’m desperately trying to get out of. Cintas has shown zero interest in helping me as a small business owner. Their sole focus seems to be on extracting as much money as possible from a contract that is impossible to get out of, and that doesn’t meet my needs. I would strongly advise against working with Cintas. They are difficult to work with, take advantage of their customers, and pressure you into signing contracts that trap you. They don’t care about solving your problems, only about making money. I regret ever choosing them, and I will be taking my business elsewhere.
    • Review fromHugh W

      Date: 06/14/2025

      2 stars
      Price is manageable but they never clean the clothes they take. I always get them back with oil spots and sometimes they get switched out with older more beat up uniforms with holes. now normally I don't care but I'm paying for them to be clean and would like them to be clean and preferably without holes
    • Review fromShelley K

      Date: 05/24/2025

      1 star
      Cintas salesman are very pushy and make you feel bad so you cave in and sign a contract over a product that we couldve nought outright for $260 and by getting in a contract that piece of equipment over a three year period were spending over 7000 for it. Not happy at all. We are a small business.
    • Review fromMoniquie D

      Date: 05/23/2025

      5 stars
      Since our company has taken on Cintas for all our supplies it has been AWESOME! They come through every Friday and make sure we have everything we need. Leo is the main employee that comes to our location and he is the BEST! I am so glad we went with Cintas!
      Sincerely,
      *** 
    • Review fromKevin L

      Date: 05/20/2025

      1 star
      The most disorganized, unreliable service I have ever seen. On top of which, the attitude from their **** is appalling.

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