Reviews

This profile includes reviews for Community Choice Financial, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Community Choice Financial, Inc. has 1461 locations, listed below.

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  Community Choice Financial, Inc.

  5165 Emerald Pkwy Ste 100 Dublin, OH 43017-1063

  
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  Community Choice Financial, Inc.

  801 Hebron Rd Heath, OH 43056-1357

  
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  Community Choice Financial, Inc.

  842 Delaware Ave Marysville, OH 43040-1724

  
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  Community Choice Financial, Inc.

  1301 E Main St Lancaster, OH 43130-4005

  
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  TitleMax

  121 W Debbie Ln Mansfield, TX 76063

Review Details

• Review fromKatina R

  Date: 06/30/2023

  1 star
  This company committed fraud. They pulled a hard credit inquiry without my permission. I called and tried to speak to someone and they just left me on hold for over 30 minutes. Please be advised I will be getting police and possibly FBI involved.
  

  Community Choice Financial, Inc.

  Date: 07/06/2023

  Hi K***** - Thank you for sharing your feedback and
  providing us with a review. We understand your frustration and would appreciate
  the opportunity to discuss what may have happened. If you could please give us
  a call at 1-800-273-5602 so that a proper investigation can be made.

• Review fromMarlyn Althea M

  Date: 06/26/2023

  1 star
  Worst company ever. Dont do any business with them they are preys

• Review fromRoxanne G

  Date: 06/16/2023

  1 star
  If I could give less than 1 star, I would! I moved from ******* to ******** after being in an abusive situation. My daughter lived in ******** but was getting ready to be married, live in his home and wasn't able to have me live there due to his rental agreement. Bottom line...I explained FULLY my situation to Titlemax. When I spoke with them on the phone they stated that they would help me get money for an apartment and have my car (**** ***** Element) legally registered in ********. I went and got the inspection they required,.saw the property tax preparer, etc. I had an electronic title because I didn't expect I would leave *******. So when it came time to everything, they told me they couldn't help with legalizing it in ********. They treated the transaction as I had taken the loan out in ******* before I moved to ******** which is a lie. I called headquarters and even they stated my loan wasn't handled correctly. I was late on 1 payment in May during the pandemic and they threatened that if I didn't sign over my car that basically renting an apartment or anything else I would need credit points for would be a nightmare. I had to give up my car. There's so much more to this but even when I called corporate they knew it was wrong.

• Review fromJUDY B

  Date: 06/15/2023

  5 stars
  I went in today to get a small loan for some medical bills I recently received. All the ladies there were very friendly and helpful and the process was quick and easy. I would recommend them to anyone that lives in Tyler that needs some extra cash for any unexpected bills or emergencies

• Review fromMary H

  Date: 06/13/2023

  1 star
  The worst place to get a loan says get your title back with title max * That won't happen because your payment they set you up with is actually just the amount to renew the loan every month so if paying ****** it all goes to renew loan not one single dollar goes towards your payment thry are sneaky and should never be considered for anyone to get a loan absolutely losers I will tell anyone and everyone how horrible this company is* ??????????

• Review fromMonica W

  Date: 06/09/2023

  1 star
  Worst place ever, Ive been paying on a title loan for over a year and I still owe the same amount as the original loan. I dont understand how you can pay off something thats not possible. I initially went here for help and ended up in a far more worse situation. Its a scam and everyone should be aware. Ive been on hold literally for over a month without anyone answering. If I pick an option for a new loan someone will answer, but as soon as I tell them the issue Im placed on a never ending hold. Its sad how they take advantage of hard working people who may have been in a bad situation and needs help. I have clearly been robbed and theres nothing to be done or said about it because no one will answer.

• Review fromDayle W

  Date: 06/06/2023

  1 star
  You stole my vehicle from me and I paid off my title loan and some how it's been repossessed without any notice for this..

• Review fromYvonne A

  Date: 06/04/2023

  2 stars
  You advertise one way, but operate in another. For example: You advertise that a person has available cash ?? (you also CHANGE that amount) they can borrow if they pay a certain amount up front. The pays the certain amount up front and is still DENIED the funds and you don't reimburse the upfront fees. ?? Please explain. ??

• Review fromShauna J

  Date: 05/22/2023

  1 star
  I have tried for 2 weeks to get answers about my daughters car that was repossessed...I was hold for 45 minutes someone picked up and hung up, I was transferred from home office to the local store 6 times in one call both offices took my contact information and a supervisor and manager could call me back...didn't happen! Now today is 21 days and can be sold and I still haven't gotten any answers! The terms of these loans are not designed with the borrower in mind! They are a trap and financial burden! Loan amount $2600 Payoff $4170

• Review fromRaquel M

  Date: 05/21/2023

  1 star
  I have been paying online payments to TitleMax. My loan was for $8000 and each time I paid online over the amount that was asked my payments did not move the $8000 has been paid plus an extra 500 and they still are charging me $6000 to pay back there is no customer service. It’s one person there is no corporate office to get a hold of anybody. Every time I call the office they’re telling me lies that the automatic system recognizes that I only pay a certain amount this place is a rip off they need to be shut down , when I first went into the office to apply for the loan they tried to buy my car a 2020 Toyota for $10,000 when I paid over $19,000 for it but they trying to make me pay almost $16,000 to get my title back. It makes no sense it seems like I’m never going to get this paid off. I will be seeking a lawyer. This is Covington Highway in Decatur Georgia.