Reviews
This profile includes reviews for Budget Dumpster's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 205 Customer Reviews
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Review fromPaul P
Date: 09/03/2025
1 starI ordered a 40-yard dumpster, but a 30-yard dumpster was delivered instead., I was still charged for the 40-yard size. What should have been a quick and straightforward task turned into a time-consuming and costly effort, as I had to hire extra help to carefully and strategically load all of the construction debris accounting for every bit of space in order to fit into a smaller container.
While the company did eventually refund the price difference between the 30 and 40-yard dumpsters, they offered no compensation for the added time and labor I had to incur due to their error. There was no gesture of professional courtesy or attempt to make the situation right beyond the overcharge refund.
Everyone makes mistakes, but it’s how a company responds to those mistakes that truly defines their customer service. In this case, Budget Dumpster fell short. I expected better. Had they attempted to make it right, I would truly consider using them again knowing because I would have praised their integrity. They did not show any integrity. Not a company I would support. It’s not all about the money. It’s about customer service which this company has shown they lacked in my case.
Budget Dumpster
Date: 09/05/2025
We sincerely apologize for the frustration you experienced with your order, Paul. We're committed to learning from this situation and enhancing our processes to better serve our customers in the future. Thank you for sharing your thoughts with us. A manager has been in contact to address your concerns and we ask that you continue to work with them with any further questions.Review fromTodd H
Date: 08/26/2025
5 starsThey were very professional and extremely helpful with any questions we had. We were very pleased with the service and would use them again.
****Budget Dumpster
Date: 08/28/2025
****, Providing informative service is our top priority and we look forward to working with you again!Review fromDon E
Date: 08/23/2025
5 starsDelivered and picked up on time. We went over on weight but the charge was fair.Budget Dumpster
Date: 08/26/2025
***, We're glad to hear you enjoyed your rental experience!Review fromPamela E
Date: 08/08/2025
5 starsI've used them quite a few times before, so I know and trust this company. The drivers, both delivery and pick-up, were friendly and professional. Thank you.Budget Dumpster
Date: 08/12/2025
******, We always love to hear when we become the go-to for dumpster rentals! You've made our day and we are so glad we can continue to work with you on your projects!Review fromJenny B
Date: 08/03/2025
5 starsDid exactly what they promised- quick, easy and great price. Great communication/support by text and phoneOne less stress when clearing out a loved ones home. Highly recommend and would use again.Budget Dumpster
Date: 08/05/2025
Jenny, We're so glad we could take some stress out of a difficult project and that your rental went smoothly!Review fromBob S
Date: 07/30/2025
5 starsSuper easy to schedule and delivery was on time. Highly recommend.Budget Dumpster
Date: 07/31/2025
**** We strive to make everything as convenient as possible for our customers and appreciate you sharing!Budget Dumpster
Date: 08/05/2025
Bob, We strive to make everything as convenient as possible for our customers and appreciate you sharing!Review fromEarl C
Date: 07/28/2025
5 starsGREAT JOB IT WAS EASY AND THEY WERE ON TIME. wOULD RECOMMEND TO ANY ONE WHO NEEDS A DUMPSTERBudget Dumpster
Date: 07/29/2025
Thank you so much for sharing your recommendations, *****Review fromDuane C
Date: 07/20/2025
5 starsEverything was provided as promised. Very nice people to work with.
I will use them again.Budget Dumpster
Date: 07/22/2025
****** We're so glad your experience went exactly to your expectations!Review fromJim W
Date: 07/15/2025
5 starsService was exactly as promised, especially drop off and pick up times!Budget Dumpster
Date: 07/16/2025
Thanks for your great feedback, ****Review fromJoseph R
Date: 07/06/2025
5 starsThey dropped off the rented unit just as agreed and they didn't play add on $$$ games when it was over... Great experience. Thanks Budget!Budget Dumpster
Date: 07/09/2025
Thanks for the fantastic feedback, ******! We're thrilled to hear you had a smooth experience!
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