Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Detergent

The Procter & Gamble Company

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Procter & Gamble Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Procter & Gamble Company has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.34

    Average of 33 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Maria P

      Date: 03/15/2023

      I purchased an electric Oral B toothbrush from Shoppers Drug mart last week. The box which indicates the toothbrush is Oral-B Pro 400 Vitality is marked as made in Germany. However, the handle of the toothbrush is marked as type 3710 and made in the USA while the base is type 3757 also made in the USA that means one unit bearing different types numbers. What is more, the box indicates the toothbrush has two modes, while there is only one mode. I tried to complain to Oral B; however, nowhere it is possible to find an email address to contact this company. I believe that marking the box as made in Germany while the product was made in the USA it is a deceiving and dishonest trade practice leading to deceive the customer. Furthermore, I request BBB reviews this case and take the necessary measures to ensure the public in general is not victim of fraud.

    • Michelle R

      Date: 02/15/2023

      At 1st i was bummed cuz i really luvd the new dry spray,& 2 different times the bottle stopped spraying about 1/2 way or more from being empty. So, i was very unhappy as each can was over $7.00 ea. I emailed the company to tell them that this keeps happening, & how frustrated i was. Not thinking they would ever do anything about it. But, i was very surprised & happy that they wanted to make it up to me. And they did, by reimbursing me. The new dry spray is the only deoderant that i luv that not only smells good, but works the best. So, thnx p&g, i appreciate you!!

    • Kati B

      Date: 02/11/2023

      Wow, what a disappointing day. We received a notification this morning in the Lumi app that you are no longer supporting the device so we won't be able to use it anymore after March 31. Our baby monitor still works fine and I'm confused why you would choose to prevent me from using my device when it still works. I totally get not supporting/repairing devices but to turn them off when they still work feels pretty gross. The lesson I have learned here is that I can't actually trust Pampers to stand behind their products. Not sure that's what you were going for but that's certainly the headline from the company.

    The Procter & Gamble Company is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.