Reviews

This profile includes reviews for The Procter & Gamble Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

The Procter & Gamble Company has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  The Procter & Gamble Company

  2 Procter & Gamble Plaza Cincinnati, OH 45202

  
• 

  Procter & Gamble

  P.O. Box 18647 Greensboro, NC 27419

• 

  P G & Co

  P.O. Box 2855 Sequim, WA 98382-2855

• 

  Procter & Gamble Mfg. Co.

  3875 Reservoir Rd. Lima, OH 45801

• 

  The Procter & Gamble Company

  301 E 6th St Cincinnati, OH 45202-3339

  

Review Details

• Review fromCrystal G

  Date: 10/24/2023

  1 star
  Don't participate their so-called rewards program!! THEY WILL REJECT YOUR RECEIPTS USING ALL KINDS OF EXCUSES!

• Review fromHillary S

  Date: 10/14/2023

  1 star
  I hope you read this BEFORE making a purchase!!! Oral B is a SHAM! I wish I could give ZERO stars! PLEASE DON'T WASTE YOUR TIME DOING BUSINESS WITH THIS COMPANY because if you EVER have a PROBLEM, THEY WILL NOT RESOLVE IT PROPERLY NOR PROMPTLY! To keep it short, they DO NOT cancel erroneous orders even when you notify them of it before anything has been processed or shipped. But they DO cancel orders that you intended to place and want to be processed and say that the system does those cancellations automatically and they can't do anything about it and they don't know WHY the system does that...HUH??? Their business practices don't make ANY sense and do not line up with the way the majority of online retailers operate today. Not to mention, and this is the BIGGEST PROBLEM, they DO NOT want to refund your money back to your original payment method. They send you a prepaid card by some no-name company that DOES NOT WORK (****************e Banks)!!! If I pay you with REAL money from my account, I EXPECT a reversal of that money to be returned to my account. This has been an issue since JULY 2023 and the issue is STILL NOT fully resolved! I have disputed the charges and this total process has been a NIGHTMARE!!! Save yourself the trouble and DON'T BUY DIRECTLY FROM THEM!!! If you like their products, get them from a third-party seller, ******, ********, ******, or SOMEWHERE ELSE!!! ANYWHERE BUT FROM THEM DIRECTLY!!! You will be so much better off!!!

• Review fromUTKARSHKUMAR P

  Date: 09/27/2023

  1 star
  I have purchased 2 electric toothbrush from ****** which I was defective. I wasnt able to return for under oral-b 60 day return guarantee because it was over 60 day since purchased and I have never opened the box within those days. Just because of that oral-b allowed me to return on special request even though it was over 60 days. Only problem was I had to ship return my items on my own expenses which they have promised to give me reimburse together with **** credit. After all this process its been almost 4 months my item is already delivered to oral- b center but they are not giving me any update on my case which it seems fraud to me.

• Review fromRebecca P

  Date: 09/19/2023

  1 star
  Don't fall for the rebates printed on your grocery receipts as they do not give the details. The P&G offer said to qualify $40 purchase between specific dates to qualify but did not state that it had to be made in one purchase on one receipt. I made several purchases during the time frame given and had several receipts and it was denied. Impossible to contact P & G company as I was given to incorrect departments multiple times and hung up on as well. I won't bother with filing a complaint with the BBB as it they never respond as I have filed a complaint on ***** with proof and never heard from them. A total waste of time and money!

• Review fromGeorgia S

  Date: 08/24/2023

  1 star
  I purchased a tube of Crest toothpaste and the tube had more air than product!! I noticed when I first opened a big air bubble came out. Then ever time I used the toothpaste air would come out and then toothpaste would spurt out!! I know how long my toothbrush would last and whats left after using the tube is ridiculously not right! I would say more than 1/2 of the tube was air! Stop ripping the people like me off and fill the tubes up with product!! I shouldve taken it back when the air bubble came out first thing but didnt! ! Not realizing the whole tube was full of air. I would like my money back!!

• Review fromRg M

  Date: 08/03/2023

  1 star
  After having a problem with a can of Microban spray being full but not spraying and as such being a waste of money I called their "Questions or Comments?" number on the can. The person who answered took my complaint but what I received in the mail was not a coupon for a replacement can or a check but a debit card from something called northland.com/consumercare and a bank called ******* Banks, N.A. I followed the registration process and went to ****** and tried to use the amount on the debit card towards the purchase amount. I tried this four times on 2 different registers and the service desk person even came over and couldn't get it to work. I called P&G again and the person told me I had to call the card issuer so I called ...they didn't even have an option to speak to a person so I just kept pressing 0 over and over! Finally someone answered but it was so unintelligible I had to ask them twice to speak up! Finally what they told me was unbelievable!: if the amount is greater than the amount on the card you have to pay that first! Does that make any sense at all? I called P&G again but finally just hung up on them.

• Review fromAlicia H

  Date: 06/27/2023

  1 star
  Stop with the deceptive packaging and sale practices during these times of INFLATION. I paid $6.00 for a bottle of Downy light OCEAN mist scent booster. To my dismay the bottle was half full. Im returning this item to ** for a refund.

• Review fromStanley C

  Date: 06/12/2023

  1 star
  Well I fell for their scam. They got me once but never again.I am a ***'s club member. In a recent mailing it was advertised that if $50 was spent on specific P&G products then a $15 rebate would be issued. I spent the $50 as instructed on products that I use but did not need at this time but would use in the future. I tried to claim the rebate, - what an ordeal. You cannot claim the rebate unless you have a P&G A/C. OK, - then I will start a account.I performed the questionnaire to open an A/C to be told that I must disable my Ad blocker to submit that application. That is where I said NO MORE. I will now boycott in perpetuity.

• Review fromMary P

  Date: 06/09/2023

  1 star
  Second time received gift card and keeps coming up card declined even tho confirmed money on card. Called company. Was told go different store!!! Senior with disability NOT convenient go store to store. Discrepancies from company as to when to swipe gift card. First says swipe product then cardsecond person says swipe card then product.. both come up with same error msg card declinedthird person says pay difference FIRST then swipe cardCard Value $13.00 product $13.99no brainer I would only have to pay $0.99.When have other items to buy stupid to pay $0.99 before items scanned thru system. Assistant manager at store said how would he enter payment of $.099 into system without scanning anythingdah!!!! Of course this suggestion was a stupid idea

• Review fromMaureen M.

  Date: 04/25/2023

  1 star
  At my dentist recommendation, I purchased an oral b electric toothbrush from Oral B website. I changed my mind on purchase and returned unopened box according to instructions. A month later I receive a post card in the mail stating “the product purchased is not valid for this offer”. And then gives you a phone number to call . Funny, just got through to the number finally and Laura stated this was an error on their end and is forwarding my info to “review team” which will take 7 to 10 days to review. Avoid the aggravation and don’t purchase through Oral B website!

  Maureen M.

  Date: 04/28/2023

  Still waiting for refund.